Internet explorer error in ME

[ead]

does anyone know what is happening and or how to fix the
following:

1. Cannot open Internet Explorer off desktop.(so
consequently can't get to internet.) Recently had comcast
broadband conncected, but this had appeared before that.
2. Error message appears: Explorer has cause an error in
vx2.dll. This will now close. and then it restarts
automatically, but becomes circular i.e. "Explore has
cased an error... etc.
3. Re-starting does nothing.
4. Cannot open search function at all off the Start
button. I was thinking to look for viruses.
5. Cannot right click on Explorer icon on desktop to
track down Explore version. Same error message appears.
6. Sometimes a more detailed error message appears on a
completely blue screen: Explorer has caused an invalid
page fault in module vx2.dll@ 0187:02e8eea.
7. Have run Norton Antivirus, scanned computer. No
results.
8. Is this a virus? And if it is, I can't download a
patch since I can't get to internet.


Any thoughts? I went to the ME error message site from
another computer. Of course the ME error messages listed
do not mirror my message.

Thanks for any assistance.

[Noel Paton]

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"ead" > wrote in message
...
> does anyone know what is happening and or how to fix the
> following:
>
> 1. Cannot open Internet Explorer off desktop.(so
> consequently can't get to internet.) Recently had comcast
> broadband conncected, but this had appeared before that.
> 2. Error message appears: Explorer has cause an error in
> vx2.dll. This will now close. and then it restarts
> automatically, but becomes circular i.e. "Explore has
> cased an error... etc.
> 3. Re-starting does nothing.
> 4. Cannot open search function at all off the Start
> button. I was thinking to look for viruses.
> 5. Cannot right click on Explorer icon on desktop to
> track down Explore version. Same error message appears.
> 6. Sometimes a more detailed error message appears on a
> completely blue screen: Explorer has caused an invalid
> page fault in module vx2.dll@ 0187:02e8eea.
> 7. Have run Norton Antivirus, scanned computer. No
> results.
> 8. Is this a virus? And if it is, I can't download a
> patch since I can't get to internet.
>
>
> Any thoughts? I went to the ME error message site from
> another computer. Of course the ME error messages listed
> do not mirror my message.
>
> Thanks for any assistance.