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Doyle R.
June 5th 04, 07:08 AM
When i reboot my sys. it goes into "Preparing your
system...this will take a few minutes" the dialogue box
shows two file folders and files flying from the left to
the right file folder. HELP PLEASE!

Noel Paton
June 5th 04, 07:27 AM
Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor?
If so, then read on......

You may have up to 32,000 empty OEM*.INF files sitting in your
c:\Windows\INF folder, which prevents any program putting a legitimate *.INF
file in there (it also slow your system down to stop, trying to read them
and sort the [non-existent] contents!).
You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
look here for information on how to do that , and how to prevent it
happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
actively troubleshooting something)

The Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n

also
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware"
(http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
also
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
(which contains the fix for your problem in the NOTE under the patch
description)
Phone your Local MS office, and tell them your problem quoting Q301540 -
they'll either send you the patch, or give you a one-use password, for the
cost of the call.

Good Luck


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"Doyle R." > wrote in message
...
> When i reboot my sys. it goes into "Preparing your
> system...this will take a few minutes" the dialogue box
> shows two file folders and files flying from the left to
> the right file folder. HELP PLEASE!

Doyle R.
June 6th 04, 04:20 AM
Noel,
I appreciate that response;but,Norton Clean Sweep or
anything else Norton that I can tell is not on my
computer.Also, went through the OEM*.inf procedure and
there were "no" 0byte.inf files on my system. Now What do
I do. Thanx



>-----Original Message-----
>When i reboot my sys. it goes into "Preparing your
>system...this will take a few minutes" the dialogue box
>shows two file folders and files flying from the left to
>the right file folder. HELP PLEASE!
>.
>

Noel Paton
June 6th 04, 08:22 AM
Try this - may work

Start|Run
type
SCANREG /FIX
click OK
Windows will reboot.

See if that helps

If not......

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
"Doyle R." > wrote in message
...
> Noel,
> I appreciate that response;but,Norton Clean Sweep or
> anything else Norton that I can tell is not on my
> computer.Also, went through the OEM*.inf procedure and
> there were "no" 0byte.inf files on my system. Now What do
> I do. Thanx
>
>
>
> >-----Original Message-----
> >When i reboot my sys. it goes into "Preparing your
> >system...this will take a few minutes" the dialogue box
> >shows two file folders and files flying from the left to
> >the right file folder. HELP PLEASE!
> >.
> >