PDA

View Full Version : RE: System Restore


Izzie
May 30th 04, 02:49 PM
I wonder if someone could offer some assistance.
I managed to delete the worm or virus from the C://RESTORE/TEMP Folder.
When I try to delete the check mark from Disable Restore Apply Close Restart
and I reboot and restart the computer the check mark is still there.
Is there any way to apply the change and have it remain?
Thank you in advance for your help.
Liz

Mike M
May 30th 04, 02:56 PM
Liz,

How did you delete the unwanted file in C:\_RESTORE\TEMP? It is quite
possible that in doing so you trashed system restore and will have to rebuild
the necessary control files.

If you cannot uncheck the disable SR entry found at System | Performance |
File System | Troubleshooting check the following:
Do you have at least 300MB of free space on the drive containing your windows
folder?
Is the *StateMgr entry still present and checked in MSConfig | Startup?
Is stmgr.exe running? You can check this using either a Task Manager such as
WinTop or TaskInfo or by using MSInfo32 (or Start | Help & Support | System
Information) and checking for stmgr.exe in the section Software Environment |
Running Tasks.

If all of the above are OK then I think that the best way forward would be to
remove the _RESTORE folder and allow the state manager to rebuild the
necessary control files.
Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or without)
CD-ROM support" otherwise the ATTRIB command will not be available.
b) At the DOS A:\> prompt, type:

ATTRIB -H -S -R C:\_RESTORE
then
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:
System | Performance | File System | Hard Disk and adjust the restore slider
to your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.

It might now be a good time to test that system restore is working correctly.
You can do this by performing the following test.
a) Create a shortcut on your desktop to a file.
b) Create a manual checkpoint
Could you create a checkpoint?
c) Delete the shortcut
d) Restore your PC to the checkpoint you created.
Was the shortcut restored? Did you see any error messages?
e) Reboot your PC
Was the checkpoint retained?
--
Mike Maltby MS-MVP



Izzie > wrote:

> I wonder if someone could offer some assistance.
> I managed to delete the worm or virus from the C://RESTORE/TEMP Folder.
> When I try to delete the check mark from Disable Restore Apply Close
> Restart and I reboot and restart the computer the check mark is still
> there. Is there any way to apply the change and have it remain?
> Thank you in advance for your help.
> Liz

Izzie
May 31st 04, 03:25 AM
Thank you Mike,

Mike M
May 31st 04, 12:56 PM
I'm glad to read you've managed to get things working now as they should be.

Regards,
--
Mike M


Izzie > wrote:

> Thank you Mike,
> .
> The checkmark was already in the Disable Restore.
> It was not until later this morning when I went to Start Run and typed
> msconfig and put a check mark next to *StateMgr after rebooting I checked
> and the checkmark was gone. I then created a manual checkpoint which
> worked. To start with the checkmark was already in place to Disable
> Restore so I then started the scan/clean process to delete the unwanted
> file. I had wondered why I could not change the System Restore Disc Space
> under Performance File System.Now I know.
> Thank you so much for your answer and I have saved for future reference.