add/remove program - windows setup

[Chris]

When I wish to add applets from Control Panel -> Add/Remove programs ->
Windows Setup the computer hangs without giving any reason. Please advise.

Thanks in advance.

Best regards
Chris

[Noel Paton]

Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor?
If so, then read on......

You may have up to 32,000 empty OEM*.INF files sitting in your
c:\Windows\INF folder, which prevents any program putting a legitimate *.INF
file in there (it also slow your system down to stop, trying to read them
and sort the [non-existent] contents!).
You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
look here for information on how to do that , and how to prevent it
happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
actively troubleshooting something)

The Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n

also
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware"
(http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
also
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
(which contains the fix for your problem in the NOTE under the patch
description)
Phone your Local MS office, and tell them your problem quoting Q301540 -
they'll either send you the patch, or give you a one-use password, for the
cost of the call.

Good Luck


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Chris" > wrote in message
...
> When I wish to add applets from Control Panel -> Add/Remove programs ->
> Windows Setup the computer hangs without giving any reason. Please advise.
>
> Thanks in advance.
>
> Best regards
> Chris
>
>

[Chris]

Dear Noel

I haven't installed any Norton System Quack or other 3rd party system
enhancer. There's no zero byte file in windows\inf folder. I am not adding
new hardware. I've just want to add ICS from "Control Panel -> Add/Remove
programs -> Windows Setup" and it hangs without any message. Any ideas?

Thanks in advance.
Chris

"Noel Paton" > wrote in message
...
> Have you been running with the Quack?
> Are you running Norton System Quack - - errr - Doctor?
> If so, then read on......
>
> You may have up to 32,000 empty OEM*.INF files sitting in your
> c:\Windows\INF folder, which prevents any program putting a legitimate
*.INF
> file in there (it also slow your system down to stop, trying to read them
> and sort the [non-existent] contents!).
> You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
> look here for information on how to do that , and how to prevent it
> happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
> actively troubleshooting something)
>
> The Symantec site:
> http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n
>
> also
> "Computer Stops Responding (Hangs) During Setup, Installing Updates, or
> Adding New Hardware"
> (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
> also
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
> (which contains the fix for your problem in the NOTE under the patch
> description)
> Phone your Local MS office, and tell them your problem quoting Q301540 -
> they'll either send you the patch, or give you a one-use password, for the
> cost of the call.
>
> Good Luck
>
>
> --
> Noel Paton (MS-MVP 2002-2004, Win9x)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "Chris" > wrote in message
> ...
> > When I wish to add applets from Control Panel -> Add/Remove programs ->
> > Windows Setup the computer hangs without giving any reason. Please
advise.
> >
> > Thanks in advance.
> >
> > Best regards
> > Chris
> >
> >
>
>

[Chris]

Dear all

Any other ideas? All advices will be appreciated. Thanks in advance.

Best Regards
Chris

"Chris" > wrote in message
...
> Dear Noel
>
> I haven't installed any Norton System Quack or other 3rd party system
> enhancer. There's no zero byte file in windows\inf folder. I am not adding
> new hardware. I've just want to add ICS from "Control Panel -> Add/Remove
> programs -> Windows Setup" and it hangs without any message. Any ideas?
>
> Thanks in advance.
> Chris
>
> "Noel Paton" > wrote in message
> ...
> > Have you been running with the Quack?
> > Are you running Norton System Quack - - errr - Doctor?
> > If so, then read on......
> >
> > You may have up to 32,000 empty OEM*.INF files sitting in your
> > c:\Windows\INF folder, which prevents any program putting a legitimate
> *.INF
> > file in there (it also slow your system down to stop, trying to read
them
> > and sort the [non-existent] contents!).
> > You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
> > look here for information on how to do that , and how to prevent it
> > happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
> > actively troubleshooting something)
> >
> > The Symantec site:
> >
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n
> >
> > also
> > "Computer Stops Responding (Hangs) During Setup, Installing Updates, or
> > Adding New Hardware"
> > (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
> > also
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
> > (which contains the fix for your problem in the NOTE under the patch
> > description)
> > Phone your Local MS office, and tell them your problem quoting Q301540 -
> > they'll either send you the patch, or give you a one-use password, for
the
> > cost of the call.
> >
> > Good Luck
> >
> >
> > --
> > Noel Paton (MS-MVP 2002-2004, Win9x)
> >
> > Nil Carborundum Illegitemi
> > http://www.btinternet.com/~winnoel/millsrpch.htm
> > http://tinyurl.com/6oztj
> >
> > Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
> >
> > "Chris" > wrote in message
> > ...
> > > When I wish to add applets from Control Panel -> Add/Remove
programs ->
> > > Windows Setup the computer hangs without giving any reason. Please
> advise.
> > >
> > > Thanks in advance.
> > >
> > > Best regards
> > > Chris
> > >
> > >
> >
> >
>
>

[Noel Paton]

Ooops! - sorry, Chris - your earlier response slipped under the net! :(

I really have no idea why the install should stall in such a way - usually
you'll get some sort of error message (even if only a BSOD).
I assume that you want the ME machine to be the Host on the network?
Have you thought of doing it manually?

From what you said earlier, I understood it was a number of things that
failed to install? - can you check (possibly by uninstalling/reinstalling
some minor thing?)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Chris" > wrote in message
...
> Dear all
>
> Any other ideas? All advices will be appreciated. Thanks in advance.
>
> Best Regards
> Chris
>
> "Chris" > wrote in message
> ...
> > Dear Noel
> >
> > I haven't installed any Norton System Quack or other 3rd party system
> > enhancer. There's no zero byte file in windows\inf folder. I am not
adding
> > new hardware. I've just want to add ICS from "Control Panel ->
Add/Remove
> > programs -> Windows Setup" and it hangs without any message. Any ideas?
> >
> > Thanks in advance.
> > Chris
> >
> > "Noel Paton" > wrote in message
> > ...
> > > Have you been running with the Quack?
> > > Are you running Norton System Quack - - errr - Doctor?
> > > If so, then read on......
> > >
> > > You may have up to 32,000 empty OEM*.INF files sitting in your
> > > c:\Windows\INF folder, which prevents any program putting a legitimate
> > *.INF
> > > file in there (it also slow your system down to stop, trying to read
> them
> > > and sort the [non-existent] contents!).
> > > You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
> > > look here for information on how to do that , and how to prevent it
> > > happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
> > > actively troubleshooting something)
> > >
> > > The Symantec site:
> > >
> http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n
> > >
> > > also
> > > "Computer Stops Responding (Hangs) During Setup, Installing Updates,
or
> > > Adding New Hardware"
> > > (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
> > > also
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
> > > (which contains the fix for your problem in the NOTE under the patch
> > > description)
> > > Phone your Local MS office, and tell them your problem quoting
Q301540 -
> > > they'll either send you the patch, or give you a one-use password, for
> the
> > > cost of the call.
> > >
> > > Good Luck
> > >
> > >
> > > --
> > > Noel Paton (MS-MVP 2002-2004, Win9x)
> > >
> > > Nil Carborundum Illegitemi
> > > http://www.btinternet.com/~winnoel/millsrpch.htm
> > > http://tinyurl.com/6oztj
> > >
> > > Please read http://dts-l.org/goodpost.htm on how to post messages to
> NG's
> > >
> > > "Chris" > wrote in message
> > > ...
> > > > When I wish to add applets from Control Panel -> Add/Remove
> programs ->
> > > > Windows Setup the computer hangs without giving any reason. Please
> > advise.
> > > >
> > > > Thanks in advance.
> > > >
> > > > Best regards
> > > > Chris
> > > >
> > > >
> > >
> > >
> >
> >
>
>