updates for ME

[mirmir]

When I try to install the updates from microsoft I keep
getting the same message STARTUP WAS UNABLE TO INSTALL ALL
THE COMPONENTS. PLEASE CLOSE ALL APPLICATIONS AND TRY
RUNNING SETUP AGAIN. After mary tries this will not work.
Thanks.I'm tring to install the update SP1

[David]

Hi,

I'm having the exact same problem. I've got 15 "critical"
updates to my ME OS and I get the same error as listed
below. I've tried to close every program running by
pressing CTRL+ALT+DEL and clicking "endtask" on each thing
listed except "explorer". Again, when I try to install, I
get the same error.

Help!
David
>-----Original Message-----
>When I try to install the updates from microsoft I keep
>getting the same message STARTUP WAS UNABLE TO INSTALL
ALL
>THE COMPONENTS. PLEASE CLOSE ALL APPLICATIONS AND TRY
>RUNNING SETUP AGAIN. After mary tries this will not work.
>Thanks.I'm tring to install the update SP1
>.
>

[Noel Paton]

Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor?
If so, then read on...... (read on anyhow - Norton is only the most common
cause)

You may have up to 32,000 empty OEM*.INF files sitting in your
c:\Windows\INF folder, which prevents any program putting a legitimate *.INF
file in there (it also slows your system down to a stop, trying to read them
and sort the [non-existent] contents!).
You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
look here for information on how to do that , and how to prevent it
happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
actively troubleshooting something)

The Symantec site:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=n

also
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware"
(http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281967)
also
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301540
(which contains the fix for your problem in the NOTE under the patch
description)
Phone your Local MS office, and tell them your problem quoting Q301540 -
they'll either send you the patch, or give you a one-use password, for the
cost of the call.

Good Luck


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"David" > wrote in message
...
> Hi,
>
> I'm having the exact same problem. I've got 15 "critical"
> updates to my ME OS and I get the same error as listed
> below. I've tried to close every program running by
> pressing CTRL+ALT+DEL and clicking "endtask" on each thing
> listed except "explorer". Again, when I try to install, I
> get the same error.
>
> Help!
> David
> >-----Original Message-----
> >When I try to install the updates from microsoft I keep
> >getting the same message STARTUP WAS UNABLE TO INSTALL
> ALL
> >THE COMPONENTS. PLEASE CLOSE ALL APPLICATIONS AND TRY
> >RUNNING SETUP AGAIN. After mary tries this will not work.
> >Thanks.I'm tring to install the update SP1
> >.
> >