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View Full Version : ME reinstallation produced "SUWIN caused GPF in module verx.dll" - amongst other things


bitemebutt
June 21st 04, 06:49 AM
My long, sad story............I let a friend of mine use an older laptop of
mine (DELL I8000 w/WinMe, 850MHz CPU, 30GB HD, 512MB Mem, DVD/CDROM, Floppy,
CD Burner, Wireless PCMCIA, etc) at their workplace. They connected it to
the company network. Their network engineer apparently (or so I was told)
uninstalled PcHealth from it, stating they did so because it was causing
problems for them on their network........blah, blah, blah. Needless to say,
in doing so I lost not only PCHealth but MsInfo, SYSRestore, etc. Not
wanting to dig too deeply for a fix I decided to re-install WinMe (sorry,
not a clean re-install) just a redo over) from my OEM supplied CD.

Ahhh & then the trouble began.........At about 65% completion of the install
I got a dialog box stating --> "SUWIN caused a GPF in module verx.dll". I
tried again & again & again. Note: I did all this using a start-up disk so I
could do the re-install through a DOS prompt. I finally gave up, rebooted
back into Windows & had several dll's & drivers missing (winspool.drv, etc)
I reinstalled those using CAB files. However, I'm back to square
one......still no PCHealth, SYSRestore & MSInfo. I tried getting the MSInfo
back using a little "ditty" CAB extraction fix from Microsoft's web site but
it didn't work. I've reviewed many of the user's forums out there but so
many are conflicting or sound preposterous that I've given up & am asking
this group for help. Only one deems mentioning because it's been expressed
in several groups but with slight variations - that being the following
because........ Yes, I DO HAVE IE 6.0 & WMP 9.0 on this laptop.

quote "A reinstall of WinME when Win Media Player 9.0, IE 6.0 & Outlook
Express 6.0 are present is a No No and will give VERX.dll errors" end
quote - The suggested solution is:

Reinstall of Win Me. Boot to DOS using a floppy and delete or rename the
file wmploc.dll in the windows\system folder and then try reinstalling Win
Me. This should work and now allow you to reinstall Win Me although you may
well still have some problems with WMP. You also need to uninstall IE 6.0
before re-installing Win Me. If this is the case you might want to have a
look at MS KB 312474 - "How to Remove Internet Explorer 6.0 or Outlook
Express 6.0 Before You Reinstall Windows"
(http://support.microsoft.com?kbid=312474) and 312451 - "How to Remove
Internet Explorer 6 by Reinstalling
Windows"(http://support.microsoft.com?kbid=312451) and also KB 293907 - "How
to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

You can also try this:

IE 6.0:

Rename c:\windows\system\iemigrat.dll *.old

Rename c:\program files\Internet Explorer\W2k\migrate.dll *.old

Rename c:\program files\outlook express\9xmig.dll *.old

WMP 9.0:

Rename c:\windows\system wmp*.dll *.old

Rename c:\windows\system wmp.ocx *.xoc

Rename c:\program files\windows media player wmp

After that, run setup again.

So, I'm in a conundrum......I don't want to make the above attempt without
some knowledgeable input. I dread having more issues to deal with if it
didn't go well and I don't want to reformat & do a clean install on this
laptop because I use it for data storage & numerous downloads. It would
prove to be such a huge hassle to do anything short of a re-install of
WinME. Yes, I back it up, no it has nothing personal on it (I wouldn't have
loaned it out). I know, I know, call me stupid for having done so. I just
want SYSRestore & MSInfo back - it's that simple. I realize this may have
come up before but I couldn't locate anything like it so I apologize for the
redundancy in advance.

Thanks,
Liz
--
Bitemebutt aka Liz aka E L Sulick, MD
Man cannot responsibly govern himself. Hence, religion is the result of an
adaptive process evolved to help Homo Sapiens overcome its anxiety about
death - 'Godin' Footprints of God

Noel Paton
June 21st 04, 07:17 AM
The only 'required' item from that fix is the renaming of WMPloc.dll - you
should then be able to reinstall ME OK - but look here for the full details
of reinstalling ME over itself....
http://www.btinternet.com/~winnoel/reinME.htm

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"bitemebutt" > wrote in message
...
> My long, sad story............I let a friend of mine use an older laptop
of
> mine (DELL I8000 w/WinMe, 850MHz CPU, 30GB HD, 512MB Mem, DVD/CDROM,
Floppy,
> CD Burner, Wireless PCMCIA, etc) at their workplace. They connected it to
> the company network. Their network engineer apparently (or so I was told)
> uninstalled PcHealth from it, stating they did so because it was causing
> problems for them on their network........blah, blah, blah. Needless to
say,
> in doing so I lost not only PCHealth but MsInfo, SYSRestore, etc. Not
> wanting to dig too deeply for a fix I decided to re-install WinMe (sorry,
> not a clean re-install) just a redo over) from my OEM supplied CD.
>
> Ahhh & then the trouble began.........At about 65% completion of the
install
> I got a dialog box stating --> "SUWIN caused a GPF in module verx.dll". I
> tried again & again & again. Note: I did all this using a start-up disk so
I
> could do the re-install through a DOS prompt. I finally gave up, rebooted
> back into Windows & had several dll's & drivers missing (winspool.drv,
etc)
> I reinstalled those using CAB files. However, I'm back to square
> one......still no PCHealth, SYSRestore & MSInfo. I tried getting the
MSInfo
> back using a little "ditty" CAB extraction fix from Microsoft's web site
but
> it didn't work. I've reviewed many of the user's forums out there but so
> many are conflicting or sound preposterous that I've given up & am asking
> this group for help. Only one deems mentioning because it's been expressed
> in several groups but with slight variations - that being the following
> because........ Yes, I DO HAVE IE 6.0 & WMP 9.0 on this laptop.
>
> quote "A reinstall of WinME when Win Media Player 9.0, IE 6.0 & Outlook
> Express 6.0 are present is a No No and will give VERX.dll errors" end
> quote - The suggested solution is:
>
> Reinstall of Win Me. Boot to DOS using a floppy and delete or rename the
> file wmploc.dll in the windows\system folder and then try reinstalling Win
> Me. This should work and now allow you to reinstall Win Me although you
may
> well still have some problems with WMP. You also need to uninstall IE 6.0
> before re-installing Win Me. If this is the case you might want to have a
> look at MS KB 312474 - "How to Remove Internet Explorer 6.0 or Outlook
> Express 6.0 Before You Reinstall Windows"
> (http://support.microsoft.com?kbid=312474) and 312451 - "How to Remove
> Internet Explorer 6 by Reinstalling
> Windows"(http://support.microsoft.com?kbid=312451) and also KB 293907 -
"How
> to Uninstall Internet Explorer 6"
> (http://support.microsoft.com/?kbid=293907).
>
> You can also try this:
>
> IE 6.0:
>
> Rename c:\windows\system\iemigrat.dll *.old
>
> Rename c:\program files\Internet Explorer\W2k\migrate.dll *.old
>
> Rename c:\program files\outlook express\9xmig.dll *.old
>
> WMP 9.0:
>
> Rename c:\windows\system wmp*.dll *.old
>
> Rename c:\windows\system wmp.ocx *.xoc
>
> Rename c:\program files\windows media player wmp
>
> After that, run setup again.
>
> So, I'm in a conundrum......I don't want to make the above attempt without
> some knowledgeable input. I dread having more issues to deal with if it
> didn't go well and I don't want to reformat & do a clean install on this
> laptop because I use it for data storage & numerous downloads. It would
> prove to be such a huge hassle to do anything short of a re-install of
> WinME. Yes, I back it up, no it has nothing personal on it (I wouldn't
have
> loaned it out). I know, I know, call me stupid for having done so. I just
> want SYSRestore & MSInfo back - it's that simple. I realize this may have
> come up before but I couldn't locate anything like it so I apologize for
the
> redundancy in advance.
>
> Thanks,
> Liz
> --
> Bitemebutt aka Liz aka E L Sulick, MD
> Man cannot responsibly govern himself. Hence, religion is the result of an
> adaptive process evolved to help Homo Sapiens overcome its anxiety about
> death - 'Godin' Footprints of God
>
>
>

bitemebutt
June 21st 04, 06:18 PM
Thanks Noel! That sounds reasonable. I'll get back to the group with a
follow-up. I don't expect any surprises though.
__________________________________________________ _______

"Noel Paton" > wrote in message
...
> The only 'required' item from that fix is the renaming of WMPloc.dll - you
> should then be able to reinstall ME OK - but look here for the full
details
> of reinstalling ME over itself....
> http://www.btinternet.com/~winnoel/reinME.htm
>
> --
> Noel Paton (MS-MVP 2002-2004, Win9x)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> or
> http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
>
> "bitemebutt" > wrote in message
> ...
> > My long, sad story............I let a friend of mine use an older laptop
> of
> > mine (DELL I8000 w/WinMe, 850MHz CPU, 30GB HD, 512MB Mem, DVD/CDROM,
> Floppy,
> > CD Burner, Wireless PCMCIA, etc) at their workplace. They connected it
to
> > the company network. Their network engineer apparently (or so I was
told)
> > uninstalled PcHealth from it, stating they did so because it was causing
> > problems for them on their network........blah, blah, blah. Needless to
> say,
> > in doing so I lost not only PCHealth but MsInfo, SYSRestore, etc. Not
> > wanting to dig too deeply for a fix I decided to re-install WinMe
(sorry,
> > not a clean re-install) just a redo over) from my OEM supplied CD.
> >
> > Ahhh & then the trouble began.........At about 65% completion of the
> install
> > I got a dialog box stating --> "SUWIN caused a GPF in module verx.dll".
I
> > tried again & again & again. Note: I did all this using a start-up disk
so
> I
> > could do the re-install through a DOS prompt. I finally gave up,
rebooted
> > back into Windows & had several dll's & drivers missing (winspool.drv,
> etc)
> > I reinstalled those using CAB files. However, I'm back to square
> > one......still no PCHealth, SYSRestore & MSInfo. I tried getting the
> MSInfo
> > back using a little "ditty" CAB extraction fix from Microsoft's web site
> but
> > it didn't work. I've reviewed many of the user's forums out there but so
> > many are conflicting or sound preposterous that I've given up & am
asking
> > this group for help. Only one deems mentioning because it's been
expressed
> > in several groups but with slight variations - that being the following
> > because........ Yes, I DO HAVE IE 6.0 & WMP 9.0 on this laptop.
> >
> > quote "A reinstall of WinME when Win Media Player 9.0, IE 6.0 & Outlook
> > Express 6.0 are present is a No No and will give VERX.dll errors" end
> > quote - The suggested solution is:
> >
> > Reinstall of Win Me. Boot to DOS using a floppy and delete or rename the
> > file wmploc.dll in the windows\system folder and then try reinstalling
Win
> > Me. This should work and now allow you to reinstall Win Me although you
> may
> > well still have some problems with WMP. You also need to uninstall IE
6.0
> > before re-installing Win Me. If this is the case you might want to have
a
> > look at MS KB 312474 - "How to Remove Internet Explorer 6.0 or Outlook
> > Express 6.0 Before You Reinstall Windows"
> > (http://support.microsoft.com?kbid=312474) and 312451 - "How to Remove
> > Internet Explorer 6 by Reinstalling
> > Windows"(http://support.microsoft.com?kbid=312451) and also KB 293907 -
> "How
> > to Uninstall Internet Explorer 6"
> > (http://support.microsoft.com/?kbid=293907).
> >
> > You can also try this:
> >
> > IE 6.0:
> >
> > Rename c:\windows\system\iemigrat.dll *.old
> >
> > Rename c:\program files\Internet Explorer\W2k\migrate.dll *.old
> >
> > Rename c:\program files\outlook express\9xmig.dll *.old
> >
> > WMP 9.0:
> >
> > Rename c:\windows\system wmp*.dll *.old
> >
> > Rename c:\windows\system wmp.ocx *.xoc
> >
> > Rename c:\program files\windows media player wmp
> >
> > After that, run setup again.
> >
> > So, I'm in a conundrum......I don't want to make the above attempt
without
> > some knowledgeable input. I dread having more issues to deal with if it
> > didn't go well and I don't want to reformat & do a clean install on this
> > laptop because I use it for data storage & numerous downloads. It would
> > prove to be such a huge hassle to do anything short of a re-install of
> > WinME. Yes, I back it up, no it has nothing personal on it (I wouldn't
> have
> > loaned it out). I know, I know, call me stupid for having done so. I
just
> > want SYSRestore & MSInfo back - it's that simple. I realize this may
have
> > come up before but I couldn't locate anything like it so I apologize for
> the
> > redundancy in advance.
> >
> > Thanks,
> > Liz
> > --
> > Bitemebutt aka Liz aka E L Sulick, MD
> > Man cannot responsibly govern himself. Hence, religion is the result of
an
> > adaptive process evolved to help Homo Sapiens overcome its anxiety about
> > death - 'Godin' Footprints of God
> >
> >
> >
>
>

Noel Paton
June 21st 04, 07:55 PM
You don't??? <g>
Good Luck!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

"bitemebutt" > wrote in message
...
> Thanks Noel! That sounds reasonable. I'll get back to the group with a
> follow-up. I don't expect any surprises though.
> __________________________________________________ _______

cquirke (MVP Win9x)
June 22nd 04, 12:15 PM
On Sun, 20 Jun 2004 23:49:49 -0600, "bitemebutt"

>My long, sad story............I let a friend of mine use an older laptop of
>mine (DELL I8000 w/WinMe, 850MHz CPU, 30GB HD, 512MB Mem, DVD/CDROM, Floppy,
>CD Burner, Wireless PCMCIA, etc) at their workplace. They connected it to
>the company network. Their network engineer apparently (or so I was told)
>uninstalled PcHealth from it, stating they did so because it was causing
>problems for them on their network........blah, blah, blah. Needless to say,
>in doing so I lost not only PCHealth but MsInfo, SYSRestore, etc.

So far, so OK. Just a story about why cavalier sysamins suck or (from
the other side of the fence) why connecting arbitrary PCs to an
in-house network is a Bad Idea.

>Not wanting to dig too deeply for a fix I decided to re-install WinMe (sorry,
>not a clean re-install) just a redo over) from my OEM supplied CD.

Well, that's where the pain starts. Instead of tshooting a problem
(which likely needed about 32 bytes typed into two locations via
Regedit to fix) you did a broadsword steam-roller move that has
wrought a massive number of changes that will likely be more difficult
to troubleshoot than the original problem.

If you're lazy on undoing one change, do you feel up to this new task?

Out the box, WinME is unfit for use on the Internet (one reason alone:
Broken IE HTML rendering engine allows MIME-spoofing attack, as
routinely used by malware since 2001) and several other subsystems are
broken. For example, the SR you wanted back is dead in the water
unless you reapply the patch that "just re-installing Windows" broke.

WinME's (re)installation process is cavalier about version
differences; it nukes everything back to its own baseline versions.
Not only is that "goodbye all patches", it also breaks horribly on
several core subsystem upgrades, e.g. IE, DirectX, Media Player.

See http://cquirke.mvps.org/9x/sr-sfp.htm on the PC Health and SR/SFP
subsystems, http://cquirke.mvps.org/9x/winme.htm on WinME in general,
and http://cquirke.mvps.org/9x/mimehole.htm on the MIME-spoofing bug.



>--------------- ----- ---- --- -- - - -
Never turn your back on an installer program
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