Installation

[Rich]

Hi,
I have a friend's Compaq that was infected with spyware
and viruses. After cleaning the system some systems'
files were missing. I went to the
c:\windows\options\cabs directory and ran setup. Just
after entering the user name and organization, the
following message comes up - "Message SU0350 Setup cannot
verify the End User License Agreement. Windows
Millennium Edition cannot be set up without this
agreement. Setup will now close."
I assume there is a bat or ini file in the cabs directory
that automates the setup. Can someone tell me the name of
the file so I can enter the key code?
Thanks
Rich

[Rich]

I think I found it - msbatch.inf (?)

>-----Original Message-----
>Hi,
>I have a friend's Compaq that was infected with spyware
>and viruses. After cleaning the system some systems'
>files were missing. I went to the
>c:\windows\options\cabs directory and ran setup. Just
>after entering the user name and organization, the
>following message comes up - "Message SU0350 Setup
cannot
>verify the End User License Agreement. Windows
>Millennium Edition cannot be set up without this
>agreement. Setup will now close."
>I assume there is a bat or ini file in the cabs
directory
>that automates the setup. Can someone tell me the name
of
>the file so I can enter the key code?
>Thanks
>Rich
>
>.
>

[Mike M]

This problem is usually due to setup being unable to find the file license.txt
(which should be in PRECOPY1.CAB) but there are some other possible causes for
this error. Check for and delete any license.txt file that might be in the
C:\Windows\Help and C:\Windows folders or perhaps better copy license.txt from
PRECOPY1.CAB to both your windows and windows\help folders.

See MS KB 311009 - "Error Message: Error SU0350 Setup Was Unable to Display
the Nondisclosure Agreement" (http://support.microsoft.com?kbid=311009).
--
Mike Maltby MS-MVP



Rich > wrote:

> Hi,
> I have a friend's Compaq that was infected with spyware
> and viruses. After cleaning the system some systems'
> files were missing. I went to the
> c:\windows\options\cabs directory and ran setup. Just
> after entering the user name and organization, the
> following message comes up - "Message SU0350 Setup cannot
> verify the End User License Agreement. Windows
> Millennium Edition cannot be set up without this
> agreement. Setup will now close."
> I assume there is a bat or ini file in the cabs directory
> that automates the setup. Can someone tell me the name of
> the file so I can enter the key code?
> Thanks
> Rich

[Rich]

Hi Mike,

Thanks for the input. I appreciate it.

Thanks
Rich
>-----Original Message-----
>This problem is usually due to setup being unable to
find the file license.txt
>(which should be in PRECOPY1.CAB) but there are some
other possible causes for
>this error. Check for and delete any license.txt file
that might be in the
>C:\Windows\Help and C:\Windows folders or perhaps better
copy license.txt from
>PRECOPY1.CAB to both your windows and windows\help
folders.
>
>See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
>the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
>--
>Mike Maltby MS-MVP

>
>
>Rich > wrote:
>
>> Hi,
>> I have a friend's Compaq that was infected with spyware
>> and viruses. After cleaning the system some systems'
>> files were missing. I went to the
>> c:\windows\options\cabs directory and ran setup. Just
>> after entering the user name and organization, the
>> following message comes up - "Message SU0350 Setup
cannot
>> verify the End User License Agreement. Windows
>> Millennium Edition cannot be set up without this
>> agreement. Setup will now close."
>> I assume there is a bat or ini file in the cabs
directory
>> that automates the setup. Can someone tell me the name
of
>> the file so I can enter the key code?
>> Thanks
>> Rich
>
>
>.
>

[Rich]

Hi Mike,

No Luck. I deleted the license.txt files in the windows
and windows\help directories. I extracted the file
license.txt from PRECOPY1.CAB and copied it to the
windows and windows\help directories. Still had the same
problem.

I did check the http://support.microsoft.com?kbid=311009
site.

I did check the machine for all copies of license.txt.
There were three copies, in c:\windows - c:\windows\help -
and in c:\windows\options\cabs. All three had the same
size and date.

Any other suggestions?

Thanks for all of your help.
Rich

>-----Original Message-----
>This problem is usually due to setup being unable to
find the file license.txt
>(which should be in PRECOPY1.CAB) but there are some
other possible causes for
>this error. Check for and delete any license.txt file
that might be in the
>C:\Windows\Help and C:\Windows folders or perhaps better
copy license.txt from
>PRECOPY1.CAB to both your windows and windows\help
folders.
>
>See MS KB 311009 - "Error Message: Error SU0350 Setup
Was Unable to Display
>the Nondisclosure Agreement"
(http://support.microsoft.com?kbid=311009).
>--
>Mike Maltby MS-MVP

>
>
>Rich > wrote:
>
>> Hi,
>> I have a friend's Compaq that was infected with spyware
>> and viruses. After cleaning the system some systems'
>> files were missing. I went to the
>> c:\windows\options\cabs directory and ran setup. Just
>> after entering the user name and organization, the
>> following message comes up - "Message SU0350 Setup
cannot
>> verify the End User License Agreement. Windows
>> Millennium Edition cannot be set up without this
>> agreement. Setup will now close."
>> I assume there is a bat or ini file in the cabs
directory
>> that automates the setup. Can someone tell me the name
of
>> the file so I can enter the key code?
>> Thanks
>> Rich
>
>
>.
>

[Mart]

Rich/Mike, hope you don't mind me jumping in

From reading http://support.microsoft.com?kbid=311009 I wonder, could there
be an issue with the Memory, or the layout1.inf file have been corrupted
perhaps?

Does layout1.inf get overwritten with a 're-install'? May be worth a fresh
copy extracted from precopy1.cab - see if that helps.

Mart


"Rich" > wrote in message
...
> Hi Mike,
>
> No Luck. I deleted the license.txt files in the windows
> and windows\help directories. I extracted the file
> license.txt from PRECOPY1.CAB and copied it to the
> windows and windows\help directories. Still had the same
> problem.
>
> I did check the http://support.microsoft.com?kbid=311009
> site.
>
> I did check the machine for all copies of license.txt.
> There were three copies, in c:\windows - c:\windows\help -
> and in c:\windows\options\cabs. All three had the same
> size and date.
>
> Any other suggestions?
>
> Thanks for all of your help.
> Rich
>
> >-----Original Message-----
> >This problem is usually due to setup being unable to
> find the file license.txt
> >(which should be in PRECOPY1.CAB) but there are some
> other possible causes for
> >this error. Check for and delete any license.txt file
> that might be in the
> >C:\Windows\Help and C:\Windows folders or perhaps better
> copy license.txt from
> >PRECOPY1.CAB to both your windows and windows\help
> folders.
> >
> >See MS KB 311009 - "Error Message: Error SU0350 Setup
> Was Unable to Display
> >the Nondisclosure Agreement"
> (http://support.microsoft.com?kbid=311009).
> >--
> >Mike Maltby MS-MVP
>
> >
> >
> >Rich > wrote:
> >
> >> Hi,
> >> I have a friend's Compaq that was infected with spyware
> >> and viruses. After cleaning the system some systems'
> >> files were missing. I went to the
> >> c:\windows\options\cabs directory and ran setup. Just
> >> after entering the user name and organization, the
> >> following message comes up - "Message SU0350 Setup
> cannot
> >> verify the End User License Agreement. Windows
> >> Millennium Edition cannot be set up without this
> >> agreement. Setup will now close."
> >> I assume there is a bat or ini file in the cabs
> directory
> >> that automates the setup. Can someone tell me the name
> of
> >> the file so I can enter the key code?
> >> Thanks
> >> Rich
> >
> >
> >.
> >

[Mike M]

Rich,

As Mart has pointed out there are other reasons for the SU0350 error covered
by KB311009 than just that of license.txt. I only mentioned license.txt as I
had personally encountered that variation of the error where a reinstall
barfed because the license.txt file in C:\windows wasn't that from Win Me but
instead from another application I had installed.
--
Mike Maltby MS-MVP



Rich > wrote:

> Hi Mike,
>
> No Luck. I deleted the license.txt files in the windows
> and windows\help directories. I extracted the file
> license.txt from PRECOPY1.CAB and copied it to the
> windows and windows\help directories. Still had the same
> problem.
>
> I did check the http://support.microsoft.com?kbid=311009
> site.
>
> I did check the machine for all copies of license.txt.
> There were three copies, in c:\windows - c:\windows\help -
> and in c:\windows\options\cabs. All three had the same
> size and date.
>
> Any other suggestions?

[Rich]

Hi Mart,

Your input is very welcome. Interestingly, when I doubled
checked license.txt file after the last time I tried to
install ME, the size was different from the original
size. The size in the windows directory is 32,498. the
size in both the windows\help and windows\options\cabs
directories is 1,315 (the original size extracted). I
have copied the windows License.txt to the windows\help
directory.

I have searched the computer but cannot find
a "layout1.inf" file.

Since it takes about 30 minutes before this fails, I will
get back shortly.

thanks
Rich

>-----Original Message-----
>Rich/Mike, hope you don't mind me jumping in
>
>From reading http://support.microsoft.com?kbid=311009 I
wonder, could there
>be an issue with the Memory, or the layout1.inf file
have been corrupted
>perhaps?
>
>Does layout1.inf get overwritten with a 're-install'?
May be worth a fresh
>copy extracted from precopy1.cab - see if that helps.
>
>Mart
>
>
>"Rich" > wrote in
message
...
>> Hi Mike,
>>
>> No Luck. I deleted the license.txt files in the
windows
>> and windows\help directories. I extracted the file
>> license.txt from PRECOPY1.CAB and copied it to the
>> windows and windows\help directories. Still had the
same
>> problem.
>>
>> I did check the http://support.microsoft.com?
kbid=311009
>> site.
>>
>> I did check the machine for all copies of license.txt.
>> There were three copies, in c:\windows -
c:\windows\help -
>> and in c:\windows\options\cabs. All three had the same
>> size and date.
>>
>> Any other suggestions?
>>
>> Thanks for all of your help.
>> Rich
>>
>> >-----Original Message-----
>> >This problem is usually due to setup being unable to
>> find the file license.txt
>> >(which should be in PRECOPY1.CAB) but there are some
>> other possible causes for
>> >this error. Check for and delete any license.txt file
>> that might be in the
>> >C:\Windows\Help and C:\Windows folders or perhaps
better
>> copy license.txt from
>> >PRECOPY1.CAB to both your windows and windows\help
>> folders.
>> >
>> >See MS KB 311009 - "Error Message: Error SU0350 Setup
>> Was Unable to Display
>> >the Nondisclosure Agreement"
>> (http://support.microsoft.com?kbid=311009).
>> >--
>> >Mike Maltby MS-MVP
>>
>> >
>> >
>> >Rich > wrote:
>> >
>> >> Hi,
>> >> I have a friend's Compaq that was infected with
spyware
>> >> and viruses. After cleaning the system some
systems'
>> >> files were missing. I went to the
>> >> c:\windows\options\cabs directory and ran setup.
Just
>> >> after entering the user name and organization, the
>> >> following message comes up - "Message SU0350 Setup
>> cannot
>> >> verify the End User License Agreement. Windows
>> >> Millennium Edition cannot be set up without this
>> >> agreement. Setup will now close."
>> >> I assume there is a bat or ini file in the cabs
>> directory
>> >> that automates the setup. Can someone tell me the
name
>> of
>> >> the file so I can enter the key code?
>> >> Thanks
>> >> Rich
>> >
>> >
>> >.
>> >
>
>
>.
>

[Rich]

Hi,

Well - after coping the license.txt file to the
windows/help directory and verifying the size of that
file, I re-ran the installation - same results. I
replace the memory but that didn't help.

The only thing I can see is there is no Layout1.inf on
the computer. I will try to get installation disk for ME.

Thanks for all of your help.

Rich
>-----Original Message-----
>Hi Mart,
>
>Your input is very welcome. Interestingly, when I
doubled
>checked license.txt file after the last time I tried to
>install ME, the size was different from the original
>size. The size in the windows directory is 32,498. the
>size in both the windows\help and windows\options\cabs
>directories is 1,315 (the original size extracted). I
>have copied the windows License.txt to the windows\help
>directory.
>
>I have searched the computer but cannot find
>a "layout1.inf" file.
>
>Since it takes about 30 minutes before this fails, I
will
>get back shortly.
>
>thanks
>Rich
>
>>-----Original Message-----
>>Rich/Mike, hope you don't mind me jumping in
>>
>>From reading http://support.microsoft.com?kbid=311009
I
>wonder, could there
>>be an issue with the Memory, or the layout1.inf file
>have been corrupted
>>perhaps?
>>
>>Does layout1.inf get overwritten with a 're-install'?
>May be worth a fresh
>>copy extracted from precopy1.cab - see if that helps.
>>
>>Mart
>>
>>
>>"Rich" > wrote in
>message
...
>>> Hi Mike,
>>>
>>> No Luck. I deleted the license.txt files in the
>windows
>>> and windows\help directories. I extracted the file
>>> license.txt from PRECOPY1.CAB and copied it to the
>>> windows and windows\help directories. Still had the
>same
>>> problem.
>>>
>>> I did check the http://support.microsoft.com?
>kbid=311009
>>> site.
>>>
>>> I did check the machine for all copies of license.txt.
>>> There were three copies, in c:\windows -
>c:\windows\help -
>>> and in c:\windows\options\cabs. All three had the
same
>>> size and date.
>>>
>>> Any other suggestions?
>>>
>>> Thanks for all of your help.
>>> Rich
>>>
>>> >-----Original Message-----
>>> >This problem is usually due to setup being unable to
>>> find the file license.txt
>>> >(which should be in PRECOPY1.CAB) but there are some
>>> other possible causes for
>>> >this error. Check for and delete any license.txt
file
>>> that might be in the
>>> >C:\Windows\Help and C:\Windows folders or perhaps
>better
>>> copy license.txt from
>>> >PRECOPY1.CAB to both your windows and windows\help
>>> folders.
>>> >
>>> >See MS KB 311009 - "Error Message: Error SU0350 Setup
>>> Was Unable to Display
>>> >the Nondisclosure Agreement"
>>> (http://support.microsoft.com?kbid=311009).
>>> >--
>>> >Mike Maltby MS-MVP
>>>
>>> >
>>> >
>>> >Rich > wrote:
>>> >
>>> >> Hi,
>>> >> I have a friend's Compaq that was infected with
>spyware
>>> >> and viruses. After cleaning the system some
>systems'
>>> >> files were missing. I went to the
>>> >> c:\windows\options\cabs directory and ran setup.
>Just
>>> >> after entering the user name and organization, the
>>> >> following message comes up - "Message SU0350 Setup
>>> cannot
>>> >> verify the End User License Agreement. Windows
>>> >> Millennium Edition cannot be set up without this
>>> >> agreement. Setup will now close."
>>> >> I assume there is a bat or ini file in the cabs
>>> directory
>>> >> that automates the setup. Can someone tell me the
>name
>>> of
>>> >> the file so I can enter the key code?
>>> >> Thanks
>>> >> Rich

[Mart]

> The only thing I can see is there is no Layout1.inf on
> the computer. I will try to get installation disk for ME.

Odd, that Rich - there's a copy on my WinMe box in the Windows\Inf folder.

Mart


"Rich" > wrote in message
...
> Hi,
>
> Well - after coping the license.txt file to the
> windows/help directory and verifying the size of that
> file, I re-ran the installation - same results. I
> replace the memory but that didn't help.
>
> The only thing I can see is there is no Layout1.inf on
> the computer. I will try to get installation disk for ME.
>
> Thanks for all of your help.
>
> Rich
> >-----Original Message-----
> >Hi Mart,
> >
> >Your input is very welcome. Interestingly, when I
> doubled
> >checked license.txt file after the last time I tried to
> >install ME, the size was different from the original
> >size. The size in the windows directory is 32,498. the
> >size in both the windows\help and windows\options\cabs
> >directories is 1,315 (the original size extracted). I
> >have copied the windows License.txt to the windows\help
> >directory.
> >
> >I have searched the computer but cannot find
> >a "layout1.inf" file.
> >
> >Since it takes about 30 minutes before this fails, I
> will
> >get back shortly.
> >
> >thanks
> >Rich
> >
> >>-----Original Message-----
> >>Rich/Mike, hope you don't mind me jumping in
> >>
> >>From reading http://support.microsoft.com?kbid=311009
> I
> >wonder, could there
> >>be an issue with the Memory, or the layout1.inf file
> >have been corrupted
> >>perhaps?
> >>
> >>Does layout1.inf get overwritten with a 're-install'?
> >May be worth a fresh
> >>copy extracted from precopy1.cab - see if that helps.
> >>
> >>Mart
> >>
> >>
> >>"Rich" > wrote in
> >message
> ...
> >>> Hi Mike,
> >>>
> >>> No Luck. I deleted the license.txt files in the
> >windows
> >>> and windows\help directories. I extracted the file
> >>> license.txt from PRECOPY1.CAB and copied it to the
> >>> windows and windows\help directories. Still had the
> >same
> >>> problem.
> >>>
> >>> I did check the http://support.microsoft.com?
> >kbid=311009
> >>> site.
> >>>
> >>> I did check the machine for all copies of license.txt.
> >>> There were three copies, in c:\windows -
> >c:\windows\help -
> >>> and in c:\windows\options\cabs. All three had the
> same
> >>> size and date.
> >>>
> >>> Any other suggestions?
> >>>
> >>> Thanks for all of your help.
> >>> Rich
> >>>
> >>> >-----Original Message-----
> >>> >This problem is usually due to setup being unable to
> >>> find the file license.txt
> >>> >(which should be in PRECOPY1.CAB) but there are some
> >>> other possible causes for
> >>> >this error. Check for and delete any license.txt
> file
> >>> that might be in the
> >>> >C:\Windows\Help and C:\Windows folders or perhaps
> >better
> >>> copy license.txt from
> >>> >PRECOPY1.CAB to both your windows and windows\help
> >>> folders.
> >>> >
> >>> >See MS KB 311009 - "Error Message: Error SU0350 Setup
> >>> Was Unable to Display
> >>> >the Nondisclosure Agreement"
> >>> (http://support.microsoft.com?kbid=311009).
> >>> >--
> >>> >Mike Maltby MS-MVP
> >>>
> >>> >
> >>> >
> >>> >Rich > wrote:
> >>> >
> >>> >> Hi,
> >>> >> I have a friend's Compaq that was infected with
> >spyware
> >>> >> and viruses. After cleaning the system some
> >systems'
> >>> >> files were missing. I went to the
> >>> >> c:\windows\options\cabs directory and ran setup.
> >Just
> >>> >> after entering the user name and organization, the
> >>> >> following message comes up - "Message SU0350 Setup
> >>> cannot
> >>> >> verify the End User License Agreement. Windows
> >>> >> Millennium Edition cannot be set up without this
> >>> >> agreement. Setup will now close."
> >>> >> I assume there is a bat or ini file in the cabs
> >>> directory
> >>> >> that automates the setup. Can someone tell me the
> >name
> >>> of
> >>> >> the file so I can enter the key code?
> >>> >> Thanks
> >>> >> Rich

[Mart]

Just spotted you comment:-

> ............I will try to get installation disk for ME.

As I said earlier, layout1.inf .. can be .. extracted from precopy1.cab -
which you've already got access to.

Mart


"Mart" > wrote in message
...
> > The only thing I can see is there is no Layout1.inf on
> > the computer. I will try to get installation disk for ME.
>
> Odd, that Rich - there's a copy on my WinMe box in the Windows\Inf folder.
>
> Mart
>
>
> "Rich" > wrote in message
> ...
> > Hi,
> >
> > Well - after coping the license.txt file to the
> > windows/help directory and verifying the size of that
> > file, I re-ran the installation - same results. I
> > replace the memory but that didn't help.
> >
> > The only thing I can see is there is no Layout1.inf on
> > the computer. I will try to get installation disk for ME.
> >
> > Thanks for all of your help.
> >
> > Rich
> > >-----Original Message-----
> > >Hi Mart,
> > >
> > >Your input is very welcome. Interestingly, when I
> > doubled
> > >checked license.txt file after the last time I tried to
> > >install ME, the size was different from the original
> > >size. The size in the windows directory is 32,498. the
> > >size in both the windows\help and windows\options\cabs
> > >directories is 1,315 (the original size extracted). I
> > >have copied the windows License.txt to the windows\help
> > >directory.
> > >
> > >I have searched the computer but cannot find
> > >a "layout1.inf" file.
> > >
> > >Since it takes about 30 minutes before this fails, I
> > will
> > >get back shortly.
> > >
> > >thanks
> > >Rich
> > >
> > >>-----Original Message-----
> > >>Rich/Mike, hope you don't mind me jumping in
> > >>
> > >>From reading http://support.microsoft.com?kbid=311009
> > I
> > >wonder, could there
> > >>be an issue with the Memory, or the layout1.inf file
> > >have been corrupted
> > >>perhaps?
> > >>
> > >>Does layout1.inf get overwritten with a 're-install'?
> > >May be worth a fresh
> > >>copy extracted from precopy1.cab - see if that helps.
> > >>
> > >>Mart
> > >>
> > >>
> > >>"Rich" > wrote in
> > >message
> > ...
> > >>> Hi Mike,
> > >>>
> > >>> No Luck. I deleted the license.txt files in the
> > >windows
> > >>> and windows\help directories. I extracted the file
> > >>> license.txt from PRECOPY1.CAB and copied it to the
> > >>> windows and windows\help directories. Still had the
> > >same
> > >>> problem.
> > >>>
> > >>> I did check the http://support.microsoft.com?
> > >kbid=311009
> > >>> site.
> > >>>
> > >>> I did check the machine for all copies of license.txt.
> > >>> There were three copies, in c:\windows -
> > >c:\windows\help -
> > >>> and in c:\windows\options\cabs. All three had the
> > same
> > >>> size and date.
> > >>>
> > >>> Any other suggestions?
> > >>>
> > >>> Thanks for all of your help.
> > >>> Rich
> > >>>
> > >>> >-----Original Message-----
> > >>> >This problem is usually due to setup being unable to
> > >>> find the file license.txt
> > >>> >(which should be in PRECOPY1.CAB) but there are some
> > >>> other possible causes for
> > >>> >this error. Check for and delete any license.txt
> > file
> > >>> that might be in the
> > >>> >C:\Windows\Help and C:\Windows folders or perhaps
> > >better
> > >>> copy license.txt from
> > >>> >PRECOPY1.CAB to both your windows and windows\help
> > >>> folders.
> > >>> >
> > >>> >See MS KB 311009 - "Error Message: Error SU0350 Setup
> > >>> Was Unable to Display
> > >>> >the Nondisclosure Agreement"
> > >>> (http://support.microsoft.com?kbid=311009).
> > >>> >--
> > >>> >Mike Maltby MS-MVP
> > >>>
> > >>> >
> > >>> >
> > >>> >Rich > wrote:
> > >>> >
> > >>> >> Hi,
> > >>> >> I have a friend's Compaq that was infected with
> > >spyware
> > >>> >> and viruses. After cleaning the system some
> > >systems'
> > >>> >> files were missing. I went to the
> > >>> >> c:\windows\options\cabs directory and ran setup.
> > >Just
> > >>> >> after entering the user name and organization, the
> > >>> >> following message comes up - "Message SU0350 Setup
> > >>> cannot
> > >>> >> verify the End User License Agreement. Windows
> > >>> >> Millennium Edition cannot be set up without this
> > >>> >> agreement. Setup will now close."
> > >>> >> I assume there is a bat or ini file in the cabs
> > >>> directory
> > >>> >> that automates the setup. Can someone tell me the
> > >name
> > >>> of
> > >>> >> the file so I can enter the key code?
> > >>> >> Thanks
> > >>> >> Rich
>
>

[Rich]

I re-extracted both the license.txt and layout1.inf. I
then moved copies to windows and windows/help
directories.

This has seemed to fix the problem. Thank you for
hanging in there with me.

Thanks
Rich

>-----Original Message-----
>Just spotted you comment:-
>
>> ............I will try to get installation disk for ME.
>
>As I said earlier, layout1.inf .. can be .. extracted
from precopy1.cab -
>which you've already got access to.
>
>Mart
>
>
>"Mart" > wrote in message
...
>> > The only thing I can see is there is no Layout1.inf
on
>> > the computer. I will try to get installation disk
for ME.
>>
>> Odd, that Rich - there's a copy on my WinMe box in the
Windows\Inf folder.
>>
>> Mart
>>
>>
>> "Rich" > wrote in
message
>> ...
>> > Hi,
>> >
>> > Well - after coping the license.txt file to the
>> > windows/help directory and verifying the size of that
>> > file, I re-ran the installation - same results. I
>> > replace the memory but that didn't help.
>> >
>> > The only thing I can see is there is no Layout1.inf
on
>> > the computer. I will try to get installation disk
for ME.
>> >
>> > Thanks for all of your help.
>> >
>> > Rich
>> > >-----Original Message-----
>> > >Hi Mart,
>> > >
>> > >Your input is very welcome. Interestingly, when I
>> > doubled
>> > >checked license.txt file after the last time I
tried to
>> > >install ME, the size was different from the original
>> > >size. The size in the windows directory is 32,498.
the
>> > >size in both the windows\help and
windows\options\cabs
>> > >directories is 1,315 (the original size
extracted). I
>> > >have copied the windows License.txt to the
windows\help
>> > >directory.
>> > >
>> > >I have searched the computer but cannot find
>> > >a "layout1.inf" file.
>> > >
>> > >Since it takes about 30 minutes before this fails, I
>> > will
>> > >get back shortly.
>> > >
>> > >thanks
>> > >Rich
>> > >
>> > >>-----Original Message-----
>> > >>Rich/Mike, hope you don't mind me jumping in
>> > >>
>> > >>From reading http://support.microsoft.com?
kbid=311009
>> > I
>> > >wonder, could there
>> > >>be an issue with the Memory, or the layout1.inf
file
>> > >have been corrupted
>> > >>perhaps?
>> > >>
>> > >>Does layout1.inf get overwritten with a 're-
install'?
>> > >May be worth a fresh
>> > >>copy extracted from precopy1.cab - see if that
helps.
>> > >>
>> > >>Mart
>> > >>
>> > >>
>> > >>"Rich" > wrote
in
>> > >message
>> > ...
>> > >>> Hi Mike,
>> > >>>
>> > >>> No Luck. I deleted the license.txt files in the
>> > >windows
>> > >>> and windows\help directories. I extracted the
file
>> > >>> license.txt from PRECOPY1.CAB and copied it to
the
>> > >>> windows and windows\help directories. Still had
the
>> > >same
>> > >>> problem.
>> > >>>
>> > >>> I did check the http://support.microsoft.com?
>> > >kbid=311009
>> > >>> site.
>> > >>>
>> > >>> I did check the machine for all copies of
license.txt.
>> > >>> There were three copies, in c:\windows -
>> > >c:\windows\help -
>> > >>> and in c:\windows\options\cabs. All three had
the
>> > same
>> > >>> size and date.
>> > >>>
>> > >>> Any other suggestions?
>> > >>>
>> > >>> Thanks for all of your help.
>> > >>> Rich
>> > >>>
>> > >>> >-----Original Message-----
>> > >>> >This problem is usually due to setup being
unable to
>> > >>> find the file license.txt
>> > >>> >(which should be in PRECOPY1.CAB) but there are
some
>> > >>> other possible causes for
>> > >>> >this error. Check for and delete any
license.txt
>> > file
>> > >>> that might be in the
>> > >>> >C:\Windows\Help and C:\Windows folders or
perhaps
>> > >better
>> > >>> copy license.txt from
>> > >>> >PRECOPY1.CAB to both your windows and
windows\help
>> > >>> folders.
>> > >>> >
>> > >>> >See MS KB 311009 - "Error Message: Error SU0350
Setup
>> > >>> Was Unable to Display
>> > >>> >the Nondisclosure Agreement"
>> > >>> (http://support.microsoft.com?kbid=311009).
>> > >>> >--
>> > >>> >Mike Maltby MS-MVP
>> > >>>
>> > >>> >
>> > >>> >
>> > >>> >Rich >
wrote:
>> > >>> >
>> > >>> >> Hi,
>> > >>> >> I have a friend's Compaq that was infected
with
>> > >spyware
>> > >>> >> and viruses. After cleaning the system some
>> > >systems'
>> > >>> >> files were missing. I went to the
>> > >>> >> c:\windows\options\cabs directory and ran
setup.
>> > >Just
>> > >>> >> after entering the user name and
organization, the
>> > >>> >> following message comes up - "Message SU0350
Setup
>> > >>> cannot
>> > >>> >> verify the End User License Agreement.
Windows
>> > >>> >> Millennium Edition cannot be set up without
this
>> > >>> >> agreement. Setup will now close."
>> > >>> >> I assume there is a bat or ini file in the
cabs
>> > >>> directory
>> > >>> >> that automates the setup. Can someone tell me
the
>> > >name
>> > >>> of
>> > >>> >> the file so I can enter the key code?
>> > >>> >> Thanks
>> > >>> >> Rich

[Mart]

Well done, Rich - I'm glad you've overcome the issue and thanks for the
feedback.

Mart


"Rich" > wrote in message
...
> I re-extracted both the license.txt and layout1.inf. I
> then moved copies to windows and windows/help
> directories.
>
> This has seemed to fix the problem. Thank you for
> hanging in there with me.
>
> Thanks
> Rich
>
> >-----Original Message-----
> >Just spotted you comment:-
> >
> >> ............I will try to get installation disk for ME.
> >
> >As I said earlier, layout1.inf .. can be .. extracted
> from precopy1.cab -
> >which you've already got access to.
> >
> >Mart
> >
> >
> >"Mart" > wrote in message
> ...
> >> > The only thing I can see is there is no Layout1.inf
> on
> >> > the computer. I will try to get installation disk
> for ME.
> >>
> >> Odd, that Rich - there's a copy on my WinMe box in the
> Windows\Inf folder.
> >>
> >> Mart
> >>
> >>
> >> "Rich" > wrote in
> message
> >> ...
> >> > Hi,
> >> >
> >> > Well - after coping the license.txt file to the
> >> > windows/help directory and verifying the size of that
> >> > file, I re-ran the installation - same results. I
> >> > replace the memory but that didn't help.
> >> >
> >> > The only thing I can see is there is no Layout1.inf
> on
> >> > the computer. I will try to get installation disk
> for ME.
> >> >
> >> > Thanks for all of your help.
> >> >
> >> > Rich
> >> > >-----Original Message-----
> >> > >Hi Mart,
> >> > >
> >> > >Your input is very welcome. Interestingly, when I
> >> > doubled
> >> > >checked license.txt file after the last time I
> tried to
> >> > >install ME, the size was different from the original
> >> > >size. The size in the windows directory is 32,498.
> the
> >> > >size in both the windows\help and
> windows\options\cabs
> >> > >directories is 1,315 (the original size
> extracted). I
> >> > >have copied the windows License.txt to the
> windows\help
> >> > >directory.
> >> > >
> >> > >I have searched the computer but cannot find
> >> > >a "layout1.inf" file.
> >> > >
> >> > >Since it takes about 30 minutes before this fails, I
> >> > will
> >> > >get back shortly.
> >> > >
> >> > >thanks
> >> > >Rich
> >> > >
> >> > >>-----Original Message-----
> >> > >>Rich/Mike, hope you don't mind me jumping in
> >> > >>
> >> > >>From reading http://support.microsoft.com?
> kbid=311009
> >> > I
> >> > >wonder, could there
> >> > >>be an issue with the Memory, or the layout1.inf
> file
> >> > >have been corrupted
> >> > >>perhaps?
> >> > >>
> >> > >>Does layout1.inf get overwritten with a 're-
> install'?
> >> > >May be worth a fresh
> >> > >>copy extracted from precopy1.cab - see if that
> helps.
> >> > >>
> >> > >>Mart
> >> > >>
> >> > >>
> >> > >>"Rich" > wrote
> in
> >> > >message
> >> > ...
> >> > >>> Hi Mike,
> >> > >>>
> >> > >>> No Luck. I deleted the license.txt files in the
> >> > >windows
> >> > >>> and windows\help directories. I extracted the
> file
> >> > >>> license.txt from PRECOPY1.CAB and copied it to
> the
> >> > >>> windows and windows\help directories. Still had
> the
> >> > >same
> >> > >>> problem.
> >> > >>>
> >> > >>> I did check the http://support.microsoft.com?
> >> > >kbid=311009
> >> > >>> site.
> >> > >>>
> >> > >>> I did check the machine for all copies of
> license.txt.
> >> > >>> There were three copies, in c:\windows -
> >> > >c:\windows\help -
> >> > >>> and in c:\windows\options\cabs. All three had
> the
> >> > same
> >> > >>> size and date.
> >> > >>>
> >> > >>> Any other suggestions?
> >> > >>>
> >> > >>> Thanks for all of your help.
> >> > >>> Rich
> >> > >>>
> >> > >>> >-----Original Message-----
> >> > >>> >This problem is usually due to setup being
> unable to
> >> > >>> find the file license.txt
> >> > >>> >(which should be in PRECOPY1.CAB) but there are
> some
> >> > >>> other possible causes for
> >> > >>> >this error. Check for and delete any
> license.txt
> >> > file
> >> > >>> that might be in the
> >> > >>> >C:\Windows\Help and C:\Windows folders or
> perhaps
> >> > >better
> >> > >>> copy license.txt from
> >> > >>> >PRECOPY1.CAB to both your windows and
> windows\help
> >> > >>> folders.
> >> > >>> >
> >> > >>> >See MS KB 311009 - "Error Message: Error SU0350
> Setup
> >> > >>> Was Unable to Display
> >> > >>> >the Nondisclosure Agreement"
> >> > >>> (http://support.microsoft.com?kbid=311009).
> >> > >>> >--
> >> > >>> >Mike Maltby MS-MVP
> >> > >>>
> >> > >>> >
> >> > >>> >
> >> > >>> >Rich >
> wrote:
> >> > >>> >
> >> > >>> >> Hi,
> >> > >>> >> I have a friend's Compaq that was infected
> with
> >> > >spyware
> >> > >>> >> and viruses. After cleaning the system some
> >> > >systems'
> >> > >>> >> files were missing. I went to the
> >> > >>> >> c:\windows\options\cabs directory and ran
> setup.
> >> > >Just
> >> > >>> >> after entering the user name and
> organization, the
> >> > >>> >> following message comes up - "Message SU0350
> Setup
> >> > >>> cannot
> >> > >>> >> verify the End User License Agreement.
> Windows
> >> > >>> >> Millennium Edition cannot be set up without
> this
> >> > >>> >> agreement. Setup will now close."
> >> > >>> >> I assume there is a bat or ini file in the
> cabs
> >> > >>> directory
> >> > >>> >> that automates the setup. Can someone tell me
> the
> >> > >name
> >> > >>> of
> >> > >>> >> the file so I can enter the key code?
> >> > >>> >> Thanks
> >> > >>> >> Rich
>