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June 1st 04, 08:40 AM
When my system downloads updates, and a restart is called
for, I receive a message " windows cannot update 1% 2%:
2%". The updates are not installed, they keep downloading
every time I go online. Any suggestions to correct this.
Thanks, Gene.

Joan Archer
June 1st 04, 10:18 AM
Courtesy of Noel Paton
Joan

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes. Do a
Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX into
the dialog box, and click OK - windows will reboot - see if that fixes it.
If not, then do a Search on your PC for files named '_RESTORE' (without
the
quotes) - you should find the C:\_RESTORE folder - r-click on it, and
select
Properties. How many files/folders are there? If it's around 64 thousand,
then LiveUpdate has been up to its tricks again, and you'll have to
completely remove the folder from DOS - use the following method, which
seems to be the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\> prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2004, Win9x)

wrote:
> When my system downloads updates, and a restart is called
> for, I receive a message " windows cannot update 1% 2%:
> 2%". The updates are not installed, they keep downloading
> every time I go online. Any suggestions to correct this.
> Thanks, Gene.