Help! Windows Explorer...

[Matt]

When I look into windows explorer and click on
the "folders" feild to get that nice little list to the
left of all your folders it doesn't appear. All I get is
a gray box yet when I click on the search or history feild
it works fine and if I try to click on the folders field
again after using search or history then the box will copy
the search or history traits and not change although it
will be on folder. If anyone knows what the problem is it
would be most appreciated, Explorer is really hard to
navigate in without the folder section there...

[war17]

Windows Explorer Is Blank
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q192/3/15.ASP&NoWebContent=1

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage

"Matt" > wrote in message
...
> When I look into windows explorer and click on
> the "folders" feild to get that nice little list to the
> left of all your folders it doesn't appear. All I get is
> a gray box yet when I click on the search or history feild
> it works fine and if I try to click on the folders field
> again after using search or history then the box will copy
> the search or history traits and not change although it
> will be on folder. If anyone knows what the problem is it
> would be most appreciated, Explorer is really hard to
> navigate in without the folder section there...

[Mike M]

Explorer's Folder View:
This particular problem is usually the result of a damaged IE (usually IE6)
install, often as a result of doing so with Norton or McAfee running at the
time. Yes I do realise you are talking about Windows Explorer rather than
Internet Explorer but the two are linked. May I suggest that you try
repairing IE. Do this using Control Panel | Add/Remove Programs and highlight
Microsoft Internet Explorer, click Add/Remove and then on the next screen
select "Repair Internet Explorer" and then OK.

If you don't have an entry for Microsoft Internet Explorer but rather it reads
something like Internet Explorer Q?????? don't worry. This is because you
have installed a cumulative update for Internet Explorer. You will need to
uninstall the update, then go back into Add/Remove Programs, look again for
Microsoft Internet Explorer, repair it and then reinstall the latest
cumulative update.

If this doesn't work or you have no entry for Internet Explorer in Add/Remove
Programs please post back and someone will hopefully post further details on
how to repair Explorer.
--
Mike Maltby MS-MVP
mcmaltby@hotmail


Matt > wrote:

> When I look into windows explorer and click on
> the "folders" feild to get that nice little list to the
> left of all your folders it doesn't appear. All I get is
> a gray box yet when I click on the search or history feild
> it works fine and if I try to click on the folders field
> again after using search or history then the box will copy
> the search or history traits and not change although it
> will be on folder. If anyone knows what the problem is it
> would be most appreciated, Explorer is really hard to
> navigate in without the folder section there...

[Matt]

Thank you, Thank You, Thank You, Thank You, Thank You!!!

I tried deleting the registry first since it was a
microsoft suggestion but that didn't work so I went to
Mike's idea of going to repair IE6 and it is working
again. Thank's to everyone for their help!

[Mike M]

Thanks for the feedback Matt. Glad to have been able to help.
--
Mike Maltby MS-MVP



Matt > wrote:

> Thank you, Thank You, Thank You, Thank You, Thank You!!!
>
> I tried deleting the registry first since it was a
> microsoft suggestion but that didn't work so I went to
> Mike's idea of going to repair IE6 and it is working
> again. Thank's to everyone for their help!