listings in the install/uninstall

[rdc]

Hi! recently I had some problems with my ME and the local
Gateway store sent me to a local shop to have it worked
on. At that time it was still under an extended warranty.
The people locally really messed it up. Finally the local
store found someon who seemed to be able to get it back on
the right track. This was about a month ago. Today,
however, I was fooling around on the machine and found
that in the Control Panel-Add/Remove page there were no
programs listed. There was nothing to remove or to add as
far as the listing. I do not know how to uninstall since
there are no listings. How would I be able to get the
listing onto the Add/Remove page? Prior to the local shop
working on the computer the listings were on this page.

[Alan Edwards]

You have a slim chance.

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/?kbid=240348

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12345678901234567890123456789 01234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="12345678901234567890123456789012345678901234567890 12345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

.....Alan
-
Alan Edwards MS MVP W95/98 Systems

In microsoft.public.windowsme.general, "rdc"
> wrote:

>Hi! recently I had some problems with my ME and the local
>Gateway store sent me to a local shop to have it worked
>on. At that time it was still under an extended warranty.
>The people locally really messed it up. Finally the local
>store found someon who seemed to be able to get it back on
>the right track. This was about a month ago. Today,
>however, I was fooling around on the machine and found
>that in the Control Panel-Add/Remove page there were no
>programs listed. There was nothing to remove or to add as
>far as the listing. I do not know how to uninstall since
>there are no listings. How would I be able to get the
>listing onto the Add/Remove page? Prior to the local shop
>working on the computer the listings were on this page.