winmgmt not responding

[KMR]

I applied all of the patches to my ME operating system
and now when I try to shut down my computer, I get
a "winmgmt not responding" error. Clicking "wait" does
nothing. clicking "end task" gets me a blue screen and
then I have to turn off the computer.

I tried my computer manufacturer (Dell) but they told me
to re-install. This seems like NOT the right way to
approach this. Anyone ever seen this problem and can
give me some guidance.

Thanks

KMR

[Joan Archer]

See if this helps courtesy of MikeM.
Joan

One application that calls winmgmt.exe is the PCHealth Scheduler for Data
Collection. If you have not already done so you might want to consider
disabling this after reading what follows.

PCHealth Scheduler for Data Collection:
The PCHealth entry in MSConfig | Startup and also in the Task Scheduler,
refers to the PCHealth Scheduler for Data Collection routine (pchschd.exe)
which launches winmgmt.exe to collect software and hardware configuration
data
that can be accessed using Help & Support's System Information's History
view.
In other words it allows you to see changes over a period of time to your
system such as drivers. The details collected are contained in the files
CollectedData???.xml files in the folder
...\windows\pchealth\helpctr\DataColl.

Note that all that pchschd.exe is doing every ten minutes is checking if
the
system is idle or not. If idle it launches winmgmt.exe to collect the
information and sets itself to run again in 6 hours, if not it continues
to
run at ten minute intervals until it finds the system is idle.

As to whether you need this historic data or not, only you can decide. A
number of us have long since decided to disable pchschd.exe having no use
for
the collected data. It should be noted that if you contact MS or an OEM
for
help that it is possible that they might request you send them these
files.
If you do choose to disable pchschd.exe it is ESSENTIAL to delete/disable
it
from both MSConfig | Startup and the Task Scheduler as otherwise the
startup
entry will recreate the Task Scheduler entry when the system is rebooted.

One advantage of disabling the PCHealth Scheduler is that it minimizes the
chances of winmgmt.exe causing problems. What happens is that quite often
winmgmt.exe doesn't exit correctly when it has finished but instead
remains
resident and using cpu cycles.

Note also that disabling these entries does NOT affect either System
Restore
or System File Protect, nor AutoUpdate or your ability to use Help &
Support,
all part of what Microsoft call "PCHealth".
--
Mike Maltby MS-MVP




KMR wrote:
> I applied all of the patches to my ME operating system
> and now when I try to shut down my computer, I get
> a "winmgmt not responding" error. Clicking "wait" does
> nothing. clicking "end task" gets me a blue screen and
> then I have to turn off the computer.
>
> I tried my computer manufacturer (Dell) but they told me
> to re-install. This seems like NOT the right way to
> approach this. Anyone ever seen this problem and can
> give me some guidance.
>
> Thanks
>
> KMR

[Rick T]

KMR wrote:

> I applied all of the patches to my ME operating system
> and now when I try to shut down my computer, I get
> a "winmgmt not responding" error. Clicking "wait" does
> nothing. clicking "end task" gets me a blue screen and
> then I have to turn off the computer.
>
> I tried my computer manufacturer (Dell) but they told me
> to re-install. This seems like NOT the right way to
> approach this. Anyone ever seen this problem and can
> give me some guidance.

Alot, the problem is (usually) that one of the PCHealth tasks launches
Winmgmt, which then forgets to unload itself... usually you'd notice a
gradual slowing down of the system.

A "cure" is to delete the "PCHealth" entry in 2 places.

In Scheduled Tasks (where it's set to run every 10 minutes or so), and

Start/Run/msconfig.exe/Startup (tab), uncheck the PCHealth entry there.



Rick

[KMR]

All,
thanks for the replies. this solves the "bluescreen"
problem. however, the computer still seems to be loading
winmgmt and you get the "not responding" message any time
you try to shut down. Any other programs making use of
this or is there another way to disable winmgmt.exe?

thanks KMR
>-----Original Message-----
>See if this helps courtesy of MikeM.
>Joan
>
>One application that calls winmgmt.exe is the PCHealth
Scheduler for Data
>Collection. If you have not already done so you might
want to consider
>disabling this after reading what follows.
>
>PCHealth Scheduler for Data Collection:
>The PCHealth entry in MSConfig | Startup and also in the
Task Scheduler,
>refers to the PCHealth Scheduler for Data Collection
routine (pchschd.exe)
>which launches winmgmt.exe to collect software and
hardware configuration
>data
>that can be accessed using Help & Support's System
Information's History
>view.
>In other words it allows you to see changes over a period
of time to your
>system such as drivers. The details collected are
contained in the files
>CollectedData???.xml files in the folder
>...\windows\pchealth\helpctr\DataColl.
>
>Note that all that pchschd.exe is doing every ten minutes
is checking if
>the
>system is idle or not. If idle it launches winmgmt.exe to
collect the
>information and sets itself to run again in 6 hours, if
not it continues
>to
>run at ten minute intervals until it finds the system is
idle.
>
>As to whether you need this historic data or not, only
you can decide. A
>number of us have long since decided to disable
pchschd.exe having no use
>for
>the collected data. It should be noted that if you
contact MS or an OEM
>for
>help that it is possible that they might request you send
them these
>files.
>If you do choose to disable pchschd.exe it is ESSENTIAL
to delete/disable
>it
>from both MSConfig | Startup and the Task Scheduler as
otherwise the
>startup
>entry will recreate the Task Scheduler entry when the
system is rebooted.
>
>One advantage of disabling the PCHealth Scheduler is that
it minimizes the
>chances of winmgmt.exe causing problems. What happens is
that quite often
>winmgmt.exe doesn't exit correctly when it has finished
but instead
>remains
>resident and using cpu cycles.
>
>Note also that disabling these entries does NOT affect
either System
>Restore
>or System File Protect, nor AutoUpdate or your ability to
use Help &
>Support,
>all part of what Microsoft call "PCHealth".
>--
>Mike Maltby MS-MVP

>
>
>
>KMR wrote:
>> I applied all of the patches to my ME operating system
>> and now when I try to shut down my computer, I get
>> a "winmgmt not responding" error. Clicking "wait" does
>> nothing. clicking "end task" gets me a blue screen and
>> then I have to turn off the computer.
>>
>> I tried my computer manufacturer (Dell) but they told me
>> to re-install. This seems like NOT the right way to
>> approach this. Anyone ever seen this problem and can
>> give me some guidance.
>>
>> Thanks
>>
>> KMR
>
>
>.
>