PDA

View Full Version : Explorer error


All
May 24th 04, 04:20 PM
Help!!!
Started getting "Explorer has caused an error in ~9353765973.TMP"
Did have a virus that may have started all the trouble.
Any ideas that may save me from having to have the whole system imaged
again?
Please help.
BBear

Mike M
May 24th 04, 06:40 PM
And that virus was? It really does help those who you asking to try and help
you to post all relevant information where possible.

Check your system using your preferred antivirus application making sure first
that you are using an updated current set of viral reference signatures.

This would be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files. I also use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Then there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way
of getting rid of the many forms of the CoolWebSearch hijacker details of
which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp..

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a
folder called hijackthis on C: and copy the file you downloaded to that
folder. Close as many applications as you can including all instances of
Internet Explorer and then run hijackthis.exe and post back the log, provided
that it isn't too long, to this thread, otherwise to the HijackThis Forum at
http://www.spywareinfo.com/forums/ and hopefully this will enable someone to
identify the cause of your problem.
--?
Mike Maltby MS-MVP



All > wrote:

> Help!!!
> Started getting "Explorer has caused an error in ~9353765973.TMP"
> Did have a virus that may have started all the trouble.
> Any ideas that may save me from having to have the whole system imaged
> again?
> Please help.
> BBear