ME will not shut down all the way

[kcthree]

I have windows ME and it shuts down all most all the way.
At the very end an orange and yellow square pops up
(stripes in the square) and it just sits there untill I
push in the powerbutton and force it to cut off all the
way (manual override). I am using a lap top from Toshiba
if that makes any difference.
Thanks for any help
KC
please send reply to

[Mike M]

Has this always happened or has this just recently started happening in which
case what changes did you make to your system just prior to this problem
starting? For example have you recently changed your sound card or perhaps
installed new video drivers? For example an SBLive can cause problems and
even blue screens especially if DOS compatibility mode is enabled.

Tracking down shutdown and power-off problems (they differ) can be somewhat
difficult but may I suggest that you start by having a look at MS KB 273746 -
"How to Troubleshoot Windows Me Shutdown Problems"
(http://support.microsoft.com?kbid=273746) and then move on to Jim Eshelman's
pages at http://aumha.org/win4/a/shutdown.htm and
http://aumha.org/win4/a/shtdwnme.htm which cover this topic. Hopefully you
will find advice there that will help your resolve your problem.

If you can't find the cause of the problem you could always use System Restore
to roll your system back to before this problem began, provided that is, that
it was not more than a few days ago at most.
--
Mike Maltby



kcthree > wrote:

> I have windows ME and it shuts down all most all the way.
> At the very end an orange and yellow square pops up
> (stripes in the square) and it just sits there untill I
> push in the powerbutton and force it to cut off all the
> way (manual override). I am using a lap top from Toshiba
> if that makes any difference.
> Thanks for any help
> KC
> please send reply to