PA Bear
May 20th 04, 03:12 AM
As far as I can tell, Poc, this customised version of OE (and IE) from
ntlworld would appear to be the problem (though with IE6 in WinME, one never
knows <eg>).
I'd like to see you (1) backup all your current OE data, (2) uninstall this
customised version of IE/OE6, and then (3) do a clean install of IE6-SP1
/and/ updates via Windows Update (requires 2 visits to Windows Update). But
WinME is a very peculiar operating system and must be handled with kid
gloves so I'm going to cross-post this to WinME General newsgroup to wrangle
into this thread my MVP buddy Noel Paton, a real WinME Pro who's dealth with
these issue, for some guidance for you.
Please continue the cross-posting (OE6 and WinME General) in your replies.
If the page address your seeing now doesn't start with
http://communities2.microsoft.com/communities/newsgroups/..., use this link
to Communities2 web-interface which enables you to cross-post:
http://snipurl.com/6jhf
In the Reply window, click on Advanced Options and cross-post to
microsoft.public.windowsme.general
--
~PA Bear
CC: Noel
poc's previous posts (can't create a second identity):
http://snipurl.com/6jhg
poc wrote:
> it was installed early 2001, i believe via ntlworld (which
> is the ISP I currently use)
>
>> -----Original Message-----
>>> cannot access the command EXIT AND LOG-OFF ID
>>
>> Very likely if the new identity hasn't been created.
>>
>> "IE version 6.0.2600.0000IC" indicates you got a customized version of
>> IE6 (or an earlier IE version) from your ISP (IC = Internet Content
>> Provider), possibly from a CD. Is this correct? Which ISP?
>> --
>> ~PA Bear
>>
>> poc wrote:
>>> have installed all the critical updates, versions now
>>> running:
>>>
>>> OE6 6.0.2800.1123
>>> IE 6.0.2800.1106IC
>>> Update versions SP1 Q837009 Q832894 Q831167
>>>
> javascript:navigator.appMinorVersion ;SP1;Q837009;Q832894;
>>> Q831167;
>>>
>>> Downloaded the script file on
>>> http://insideoe.tomsterdam.com/tips/forceid.htm to force
>>> an ID log-on request
>>>
>>> in OE Main Identity am still unable to add a new identity
>>> (New ID with a new GUID is saved in C:\WINDOWS\Application
>>> Data\Identities when i "add new identity", dialog
> box "do
>>> you wish to switch to NEW ID now?" Answered YES, this has
>>> the effect of EXITING out of OE
>>>
>>> when script file/new OE logon icon is selected, OE is
>>> automatically opened, FORCE ID doesn't work, select switch
>>> ID and still only one ID is visible
>>>
>>> cannot access the command EXIT AND LOG-OFF ID
>>>
>>>> -----Original Message-----
>>>> At this point, disregard my previous post about Q330994/Q837009, as you
>>>> don't have these updates (or any others, for that matter) installed.
>>>>
>>>> To correct the situation, you need to go to Windows Update (WinUp):
>>>>
>>>> 1. Close all running programs (e.g., Internet Explorer, Outlook
>>>> Express, /and/ your anti-virus application) and leave them closed.
>>>>
>>>> 2. Open one (1) IE window and use it to go to WinUp (IE Tools>Windows
>>>> Update).
>>>>
>>>> 3. Follow all prompts, especially if you're told you need to install
>>>> WinUp-related software, and allow WinUp to scan your system for updates
>>>> it needs.
>>>>
>>>> 4. Download and install all "critical updates":
>>>>
>>>> a. You'll first install IE6-SP1 and reboot
>>>>
>>>> b. Still in the environment described in #1 above, return to WinUp
>>>> to download/install the rest of the updates. Reboot if and when
>>>> directed to do so.
>>>>
>>>> c. Updates other than 'critical' ones are optional: Only install
>>>> these other updates if you use the application the update addresses.
>>>>
>>>> c. Do /not/ install any 'driver' updates! (These have never been
>>>> reliable.)
>>>>
>>>> 5. If the problem (when switching identities) persists, only leave an
>>>> identity in this manner:
>>>>
>>>> File>Exit and logoff identity
>>>>
>>>> You might want to use the script on this page which will force OE to
>>>> request an identity logon each time you open OE:
>>>>
>>>> http://insideoe.tomsterdam.com/tips/forceid.htm
>>>>
>>>> You only need one (1) script, not one for each identity.
>>>> --
>>>> HTH - Please Reply to _This_ Thread
>>>>
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE), AH-VSOP
>>>>
>>>> AumHa Forums
>>>> http://forum.aumha.org
>>>>
>>>> What You Should Know About Spyware
>>>>
> http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>>>>
>>>> poc wrote:
>>>>> Subject: Re: identities
>>>>> From: "poc" > Sent:
>>>>> 5/16/2004 5:57:45 AM
>>>>>
>>>>> no, have never reinstalled WinME,
>>>>>
>>>>> OE6 version 6.0.2600.0000
>>>>>
>>>>> IE version 6.0.2600.0000IC
>>>>>
>>>>> IE help>about>update versions - don't have an option to
>>>>> select "update versions"
>>>>>
>>>>>> -----Original Message-----
>>>>>> Hm, not a good sign.
>>>>>>
>>>>>> Square One: Did you ever reinstall WinME after upgrading to IE/OE6?
>>>>>>
>>>>>> OE Help>About> What version (e.g., 6.00.2800.1106)?
>>>>>>
>>>>>> IE Help>About> What version?
>>>>>>
>>>>>> IE Help>About>Update Versions> What's listed here (e.g., SP1;
>>>>>> Q123456;)?
>>>>>> --
>>>>>> ~PA Bear
>>>>>>
>>>>>> poc wrote:
>>>>>>> no browser problems
>>>>>>>
>>>>>>> results of copy/paste:
>>>>>>>
>>>>>>> 0
>>>>>>>
>>>>>>> Windows version ME
>>>>>>>
>>>>>>>> -----Original Message-----
>>>>>>>> Sorry I missed your reply of the 10th (http://snipurl.com/6c94).
>>>>>>>>
>>>>>>>> Are you having any browser (IE) problems (e.g., homepage or search
>>>>>>>> hijacked)?
>>>>>>>>
>>>>>>>> Copy/paste the following line into an IE Addressbar, click on GO,
>>>>>>>> then copy/paste the results into your reply:
>>>>>>>>
>>>>>>>> javascript:navigator.appMinorVersion
>>>>>>>>
>>>>>>>> **Also state your Windows version.**
>>>>>>>> --
>>>>>>>> ~PA Bear
>>>>>>>>
>>>>>>>> poc wrote:
>>>>>>>>> PA Bear - not sure how far back you go to pick up thread,
>>>>>>>>> can you have a look at reply of May 10 (below)and advise
>>>>>>>>> if any further thoughts thanks
>>>>>>>>>
>>>>>>>>> "poc" > Sent:
>>>>>>>>> 5/10/2004 3:53:13 PM
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I followed the instructions re using script files on
>>>>>>>>> insideoe.tomsterdam. As the two GUIDs were already
>>>>>>>>> established in C:\WINDOWS\Application Data\Identities I
>>>>>>>>> created 2 script files, 1 for each GUID and saved each as
>>>>>>>>> a .vbs file
>>>>>>>>>
>>>>>>>>> This has not fixed the problem; regardless of which .vbs
>>>>>>>>> shortcut I use to enter OE6, I am only seeing the
>>>>>>>>> emails/inbox configurations etc for the main user
>>>>>>>>>
>>>>>>>>> I have tried replacing the "main identity" which might be
>>>>>>>>> prone to such problems, however, when I "add new
>>>>>>>>> identity", although a new GUID is saved into
>>>>>>>>> C:\WINDOWS\Application Data\Identities, it appears that
>>>>>>>>> OE6 doesn't recognise it. (so i don't want to follow the
>>>>>>>>> instructions right through to the end, importing from old
>>>>>>>>> identity and then deleting it - I might be left with no
>>>>>>>>> identities at all)When I try "Swith Identities" in OE6,
>>>>>>>>> there is only one identity shown: Main Identity. Nor can I
>>>>>>>>> use the command "Exit and log off identity" as it is not
>>>>>>>>> available
>>>>>>>>>
>>>>>>>>>> -----Original Message-----
>>>>>>>>>> Q330994/April-03 and Q837009/April-04 Cumulative Patches for
>>>>>>>>>> Outlook Express (which you you prolly have installed) both
>>>>>>>>>> contain a bug causing the problem you and many others are
>>>>>>>>>> having. Until this bug is addressed by the OE Team, we're
>>>>>>>>>> advised to always leave an Identity via File>Exit and Logoff
>>>>>>>>>> Identity and not use File>Switch Identities.
>>>>>>>>>>
>>>>>>>>>> Others have found the Force Identity Logon, which essentially
>>>>>>>>>> does the same thing, works for them:
>>>>>>>>> http://insideoe.tomsterdam.com/tips/forceid.htm.
>>>>>>>>>>
>>>>>>>>>> If one of your Identities is the default 'Main Identity', which
>>>>>>>>>> is much more prone to such problems, you could try replacing it
>>>>>>>>>> with a new Named Identity (File>Identities>Add new identity) in
>>>>>>>>>> hopes of finding more reliability. Import messages from the old
>>>>>>>>>> Identity before deleting it (File>Identities>Manage Identities).
>>>>>>>>>> --
>>>>>>>>>> poc wrote:
>>>>>>>>>>> 2nd identity has disappeared, although the .dbx files
>>>>>>>>>>> (presumably the content of the 2nd identity) remain in
>>>>>>>>>>> C:\WINDOWS\Application Data\Identities\{948...etc\...
>>>>>>>>>>>
>>>>>>>>>>> i've tried to create a new identity in OE6,to re- establish
>>>>>>>>>>> the 2nd email account
>>>>>>>>>>> get msg "do u wish to switch to id2 now?
>>>>>>>>>>> click YES
>>>>>>>>>>> get msg "ur currently connected to the internet. do u want
>>>>>>>>>>> to keep current connection for next id?
>>>>>>>>>>> click YES
>>>>>>>>>>> OE6 shuts down
>>>>>>>>>>> when re-entering,only main id is present (although a new
>>>>>>>>>>> id has been created in C:\WINDOWS\Application
>>>>>>>>>>> Data\Identities)
>>>>>>>>>>>
>>>>>>>>>>> any suggestions pls pls pls????????
>>>>
>>>> .
>>
>> .
ntlworld would appear to be the problem (though with IE6 in WinME, one never
knows <eg>).
I'd like to see you (1) backup all your current OE data, (2) uninstall this
customised version of IE/OE6, and then (3) do a clean install of IE6-SP1
/and/ updates via Windows Update (requires 2 visits to Windows Update). But
WinME is a very peculiar operating system and must be handled with kid
gloves so I'm going to cross-post this to WinME General newsgroup to wrangle
into this thread my MVP buddy Noel Paton, a real WinME Pro who's dealth with
these issue, for some guidance for you.
Please continue the cross-posting (OE6 and WinME General) in your replies.
If the page address your seeing now doesn't start with
http://communities2.microsoft.com/communities/newsgroups/..., use this link
to Communities2 web-interface which enables you to cross-post:
http://snipurl.com/6jhf
In the Reply window, click on Advanced Options and cross-post to
microsoft.public.windowsme.general
--
~PA Bear
CC: Noel
poc's previous posts (can't create a second identity):
http://snipurl.com/6jhg
poc wrote:
> it was installed early 2001, i believe via ntlworld (which
> is the ISP I currently use)
>
>> -----Original Message-----
>>> cannot access the command EXIT AND LOG-OFF ID
>>
>> Very likely if the new identity hasn't been created.
>>
>> "IE version 6.0.2600.0000IC" indicates you got a customized version of
>> IE6 (or an earlier IE version) from your ISP (IC = Internet Content
>> Provider), possibly from a CD. Is this correct? Which ISP?
>> --
>> ~PA Bear
>>
>> poc wrote:
>>> have installed all the critical updates, versions now
>>> running:
>>>
>>> OE6 6.0.2800.1123
>>> IE 6.0.2800.1106IC
>>> Update versions SP1 Q837009 Q832894 Q831167
>>>
> javascript:navigator.appMinorVersion ;SP1;Q837009;Q832894;
>>> Q831167;
>>>
>>> Downloaded the script file on
>>> http://insideoe.tomsterdam.com/tips/forceid.htm to force
>>> an ID log-on request
>>>
>>> in OE Main Identity am still unable to add a new identity
>>> (New ID with a new GUID is saved in C:\WINDOWS\Application
>>> Data\Identities when i "add new identity", dialog
> box "do
>>> you wish to switch to NEW ID now?" Answered YES, this has
>>> the effect of EXITING out of OE
>>>
>>> when script file/new OE logon icon is selected, OE is
>>> automatically opened, FORCE ID doesn't work, select switch
>>> ID and still only one ID is visible
>>>
>>> cannot access the command EXIT AND LOG-OFF ID
>>>
>>>> -----Original Message-----
>>>> At this point, disregard my previous post about Q330994/Q837009, as you
>>>> don't have these updates (or any others, for that matter) installed.
>>>>
>>>> To correct the situation, you need to go to Windows Update (WinUp):
>>>>
>>>> 1. Close all running programs (e.g., Internet Explorer, Outlook
>>>> Express, /and/ your anti-virus application) and leave them closed.
>>>>
>>>> 2. Open one (1) IE window and use it to go to WinUp (IE Tools>Windows
>>>> Update).
>>>>
>>>> 3. Follow all prompts, especially if you're told you need to install
>>>> WinUp-related software, and allow WinUp to scan your system for updates
>>>> it needs.
>>>>
>>>> 4. Download and install all "critical updates":
>>>>
>>>> a. You'll first install IE6-SP1 and reboot
>>>>
>>>> b. Still in the environment described in #1 above, return to WinUp
>>>> to download/install the rest of the updates. Reboot if and when
>>>> directed to do so.
>>>>
>>>> c. Updates other than 'critical' ones are optional: Only install
>>>> these other updates if you use the application the update addresses.
>>>>
>>>> c. Do /not/ install any 'driver' updates! (These have never been
>>>> reliable.)
>>>>
>>>> 5. If the problem (when switching identities) persists, only leave an
>>>> identity in this manner:
>>>>
>>>> File>Exit and logoff identity
>>>>
>>>> You might want to use the script on this page which will force OE to
>>>> request an identity logon each time you open OE:
>>>>
>>>> http://insideoe.tomsterdam.com/tips/forceid.htm
>>>>
>>>> You only need one (1) script, not one for each identity.
>>>> --
>>>> HTH - Please Reply to _This_ Thread
>>>>
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE), AH-VSOP
>>>>
>>>> AumHa Forums
>>>> http://forum.aumha.org
>>>>
>>>> What You Should Know About Spyware
>>>>
> http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>>>>
>>>> poc wrote:
>>>>> Subject: Re: identities
>>>>> From: "poc" > Sent:
>>>>> 5/16/2004 5:57:45 AM
>>>>>
>>>>> no, have never reinstalled WinME,
>>>>>
>>>>> OE6 version 6.0.2600.0000
>>>>>
>>>>> IE version 6.0.2600.0000IC
>>>>>
>>>>> IE help>about>update versions - don't have an option to
>>>>> select "update versions"
>>>>>
>>>>>> -----Original Message-----
>>>>>> Hm, not a good sign.
>>>>>>
>>>>>> Square One: Did you ever reinstall WinME after upgrading to IE/OE6?
>>>>>>
>>>>>> OE Help>About> What version (e.g., 6.00.2800.1106)?
>>>>>>
>>>>>> IE Help>About> What version?
>>>>>>
>>>>>> IE Help>About>Update Versions> What's listed here (e.g., SP1;
>>>>>> Q123456;)?
>>>>>> --
>>>>>> ~PA Bear
>>>>>>
>>>>>> poc wrote:
>>>>>>> no browser problems
>>>>>>>
>>>>>>> results of copy/paste:
>>>>>>>
>>>>>>> 0
>>>>>>>
>>>>>>> Windows version ME
>>>>>>>
>>>>>>>> -----Original Message-----
>>>>>>>> Sorry I missed your reply of the 10th (http://snipurl.com/6c94).
>>>>>>>>
>>>>>>>> Are you having any browser (IE) problems (e.g., homepage or search
>>>>>>>> hijacked)?
>>>>>>>>
>>>>>>>> Copy/paste the following line into an IE Addressbar, click on GO,
>>>>>>>> then copy/paste the results into your reply:
>>>>>>>>
>>>>>>>> javascript:navigator.appMinorVersion
>>>>>>>>
>>>>>>>> **Also state your Windows version.**
>>>>>>>> --
>>>>>>>> ~PA Bear
>>>>>>>>
>>>>>>>> poc wrote:
>>>>>>>>> PA Bear - not sure how far back you go to pick up thread,
>>>>>>>>> can you have a look at reply of May 10 (below)and advise
>>>>>>>>> if any further thoughts thanks
>>>>>>>>>
>>>>>>>>> "poc" > Sent:
>>>>>>>>> 5/10/2004 3:53:13 PM
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I followed the instructions re using script files on
>>>>>>>>> insideoe.tomsterdam. As the two GUIDs were already
>>>>>>>>> established in C:\WINDOWS\Application Data\Identities I
>>>>>>>>> created 2 script files, 1 for each GUID and saved each as
>>>>>>>>> a .vbs file
>>>>>>>>>
>>>>>>>>> This has not fixed the problem; regardless of which .vbs
>>>>>>>>> shortcut I use to enter OE6, I am only seeing the
>>>>>>>>> emails/inbox configurations etc for the main user
>>>>>>>>>
>>>>>>>>> I have tried replacing the "main identity" which might be
>>>>>>>>> prone to such problems, however, when I "add new
>>>>>>>>> identity", although a new GUID is saved into
>>>>>>>>> C:\WINDOWS\Application Data\Identities, it appears that
>>>>>>>>> OE6 doesn't recognise it. (so i don't want to follow the
>>>>>>>>> instructions right through to the end, importing from old
>>>>>>>>> identity and then deleting it - I might be left with no
>>>>>>>>> identities at all)When I try "Swith Identities" in OE6,
>>>>>>>>> there is only one identity shown: Main Identity. Nor can I
>>>>>>>>> use the command "Exit and log off identity" as it is not
>>>>>>>>> available
>>>>>>>>>
>>>>>>>>>> -----Original Message-----
>>>>>>>>>> Q330994/April-03 and Q837009/April-04 Cumulative Patches for
>>>>>>>>>> Outlook Express (which you you prolly have installed) both
>>>>>>>>>> contain a bug causing the problem you and many others are
>>>>>>>>>> having. Until this bug is addressed by the OE Team, we're
>>>>>>>>>> advised to always leave an Identity via File>Exit and Logoff
>>>>>>>>>> Identity and not use File>Switch Identities.
>>>>>>>>>>
>>>>>>>>>> Others have found the Force Identity Logon, which essentially
>>>>>>>>>> does the same thing, works for them:
>>>>>>>>> http://insideoe.tomsterdam.com/tips/forceid.htm.
>>>>>>>>>>
>>>>>>>>>> If one of your Identities is the default 'Main Identity', which
>>>>>>>>>> is much more prone to such problems, you could try replacing it
>>>>>>>>>> with a new Named Identity (File>Identities>Add new identity) in
>>>>>>>>>> hopes of finding more reliability. Import messages from the old
>>>>>>>>>> Identity before deleting it (File>Identities>Manage Identities).
>>>>>>>>>> --
>>>>>>>>>> poc wrote:
>>>>>>>>>>> 2nd identity has disappeared, although the .dbx files
>>>>>>>>>>> (presumably the content of the 2nd identity) remain in
>>>>>>>>>>> C:\WINDOWS\Application Data\Identities\{948...etc\...
>>>>>>>>>>>
>>>>>>>>>>> i've tried to create a new identity in OE6,to re- establish
>>>>>>>>>>> the 2nd email account
>>>>>>>>>>> get msg "do u wish to switch to id2 now?
>>>>>>>>>>> click YES
>>>>>>>>>>> get msg "ur currently connected to the internet. do u want
>>>>>>>>>>> to keep current connection for next id?
>>>>>>>>>>> click YES
>>>>>>>>>>> OE6 shuts down
>>>>>>>>>>> when re-entering,only main id is present (although a new
>>>>>>>>>>> id has been created in C:\WINDOWS\Application
>>>>>>>>>>> Data\Identities)
>>>>>>>>>>>
>>>>>>>>>>> any suggestions pls pls pls????????
>>>>
>>>> .
>>
>> .