REPOST: need help Please!!!

[Andria]

I have a ScanOffix Pro InnoScan MAG DTS-6060 Scanner.
I haven't used it in a couple months and today I was
trying to scan something and all I got were these lines.
It would not scan my picture. It would show the square
outline of where the picture was supposed to be and a
faint outline of the person in the picture but the rest
was all these lines. I tried scanning in black and white
and got black and white lines. I just kept trying to scan
and everytime I hit "Preview" it would come up a different
pattern of lines and squares. It has never done this
before. I uninstalled it then reinstalled it but it didn't
help. It has two lights on the front and orange one and a
green one the orange stays on constantly I think its the
power light but the green one only comes on when you are
scanning something. Well now it will start to scan (you
can hear it and see the internal light start to move up)
then in the middle of trying to scan all the lights both
internal and external go off and then come back on but it
can't scan. Maybe one out of every six times you try to
scan it will actually do a full scan but all you get are
teh lines that cover the entire page they are all
different colors like a rainbow but you cant see anything
as there are no spaces in between the lines. I scanned a
photo with it a couple months ago and it
looked perfect. Well I decided to take apart the scanner
and see if there was anything wrong internally. I just
cleaned off the glass both inside and out and then I
checked the belt and it is really tight and hard to move.
I figure it might be the motor not allowing the belt to
turn. What do you think could be wrong? Is
there anything I can do? Thank you in advance.
..

[Leo]

It's a guess, but a friends scanner suddenly started to only produce
erractic coloured lines. The fault was due to a defective power supply unit
not giving out sufficient voltage.

So I would recommend you check over the power input unit. A defective PSU
would also fit in with the power light sometimes going out. With a bit of
luck it might only be a loose connection.

At this stage I wouldn't make any software alterations.

Leo

"Andria" > wrote in message
...
> I have a ScanOffix Pro InnoScan MAG DTS-6060 Scanner.
> I haven't used it in a couple months and today I was
> trying to scan something and all I got were these lines.
> It would not scan my picture. It would show the square
> outline of where the picture was supposed to be and a
> faint outline of the person in the picture but the rest
> was all these lines. I tried scanning in black and white
> and got black and white lines. I just kept trying to scan
> and everytime I hit "Preview" it would come up a different
> pattern of lines and squares. It has never done this
> before. I uninstalled it then reinstalled it but it didn't
> help. It has two lights on the front and orange one and a
> green one the orange stays on constantly I think its the
> power light but the green one only comes on when you are
> scanning something. Well now it will start to scan (you
> can hear it and see the internal light start to move up)
> then in the middle of trying to scan all the lights both
> internal and external go off and then come back on but it
> can't scan. Maybe one out of every six times you try to
> scan it will actually do a full scan but all you get are
> teh lines that cover the entire page they are all
> different colors like a rainbow but you cant see anything
> as there are no spaces in between the lines. I scanned a
> photo with it a couple months ago and it
> looked perfect. Well I decided to take apart the scanner
> and see if there was anything wrong internally. I just
> cleaned off the glass both inside and out and then I
> checked the belt and it is really tight and hard to move.
> I figure it might be the motor not allowing the belt to
> turn. What do you think could be wrong? Is
> there anything I can do? Thank you in advance.
> .
>
>