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Linda
May 24th 04, 03:02 AM
Hello
I get this Illegal operation the minute I turn on my
computer. If I X it out it returns right away. No matter
were I go online or what I do it comes back every time. I
went into Details and it gives the following information:
WTOOLSA caused an invalid page fault in module
KERNEL32.dll at 019:bff7671f
I sure would appriciate any help I can get to get rid of
this.
Thanks in advance for any help.
Linda

glee
May 24th 04, 04:52 AM
Restart in Safe Mode:
-Start the computer and hold down the CTRL key till the Windows 98 =
Startup menu (boot menu) appears.
-Use the arrow keys to select "Safe Mode" and press Enter.

Then delete the Wintools folder and run Hijack This in Safe Mode, and =
use it to remove these entries:

C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common files\WinTools\WSup.exe

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} =
-C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} -
C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common =
Files\WinTools\WToolsA.exe

Also, see "YellowHammer's" procedure here, near the bottom of the =
thread:
http://computercops.info/modules.php?name=3DForums&file=3Dviewtopic&p=3D1=
72295

Here is my standard response on how to download and use Hijack This:

Download, unzip, and run Hijack This from one of these locations:
http://computercops.biz/downloads-cat-14.html
http://www.majorgeeks.com/downloads31.html
http://www.spywareinfo.com/downloads/tools/HijackThis.exe
Unzip to a folder other than your Desktop or the Temp folder, =
doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save =
Log" button.
Press that, save the log somewhere you can find it (Desktop, My =
Documents, or similar).
Most of what it lists will be harmless or even required, so do NOT fix =
anything yet.

Copy the log files and paste them into a new post at one of these =
forums:
http://forums.net-integration.net/
http://computercops.biz/forums.html
http://forums.spywareinfo.com/index.php?showforum=3D30
http://tomcoyote.org/forums/
http://www.lavasoftsupport.com=20
http://boards.cexx.org/

The folks there will tell you what to remove.

A tutorial for using Hijack This is located here:
http://tomcoyote.com/hjt/
and an in-depth tutorial is here:
http://aumha.org/a/hjttutor.htm
--=20
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Linda" > wrote in message =
...
> Hello
> I get this Illegal operation the minute I turn on my=20
> computer. If I X it out it returns right away. No matter=20
> were I go online or what I do it comes back every time. I=20
> went into Details and it gives the following information:
> WTOOLSA caused an invalid page fault in module=20
> KERNEL32.dll at 019:bff7671f
> I sure would appriciate any help I can get to get rid of=20
> this.=20
> Thanks in advance for any help.
> Linda