Ron Badour
May 5th 04, 10:41 PM
Just to make sure we are on the same page--you were able to substitute
winfile.exe for explorer.exe and the PC still shut down? If so, the final
thing I can recommend is renaming the config.sys and autoexec.bat files by
changing their extensions to: .old and see if that helps. Otherwise,
hope someone else jumps in with a good suggestion.
--
Regards
Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo
"Kathy" > wrote in message
...
> Thank you for your response. No, I did not have any anti-
> virus program running, but I read the article and tried
> that approach. The same thing happened: my computer shuts
> down when it reaches the Win98 startup screen. Also, I
> forgot to mention that when I try to run in safe mode, my
> computer shuts down as well.
>
> >-----Original Message-----
> >Did you have your anti virus program running by chance
> when you installed
> >the SP? If so, you might want to try reinstalling the SP
> utilizing the
> >approach in this article:
> >
> >Recovering From a Failed Internet Explorer Upgrade in
> Windows 98
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;249191
> >
> >
> >--
> >Regards
> >
> >Ron Badour, MS MVP for W98
> >Tips: http://home.satx.rr.com/badour
> >Knowledge Base Info:
> >http://support.microsoft.com/default.aspx?pr=kbinfo
> >
> >"Kathy" > wrote in
> message
> ...
> >> After downloading and installing the Internet Explorer
> 6.0
> >> Service Pack 1, I restarted my computer per the
> >> instructions, and my computer turns off when it reaches
> >> the Windows 98 start-up screen. I tried to restart my
> >> computer several times, but it always shuts down before
> >> Windows load. I've tried using my back-up registry and I
> >> used scandisk and nothing wrong was found, but Windows
> >> still wouldn't start. What else should I try? I don't
> have
> >> a Win98 start-up CD, so I wasn't able to try replacing
> >> win.com. The only thing I downloaded before the problem
> >> was from Microsoft's site, so I doubt it could be a
> virus.
> >> Thanks in advance.
> >
> >
> >.
> >
winfile.exe for explorer.exe and the PC still shut down? If so, the final
thing I can recommend is renaming the config.sys and autoexec.bat files by
changing their extensions to: .old and see if that helps. Otherwise,
hope someone else jumps in with a good suggestion.
--
Regards
Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo
"Kathy" > wrote in message
...
> Thank you for your response. No, I did not have any anti-
> virus program running, but I read the article and tried
> that approach. The same thing happened: my computer shuts
> down when it reaches the Win98 startup screen. Also, I
> forgot to mention that when I try to run in safe mode, my
> computer shuts down as well.
>
> >-----Original Message-----
> >Did you have your anti virus program running by chance
> when you installed
> >the SP? If so, you might want to try reinstalling the SP
> utilizing the
> >approach in this article:
> >
> >Recovering From a Failed Internet Explorer Upgrade in
> Windows 98
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;249191
> >
> >
> >--
> >Regards
> >
> >Ron Badour, MS MVP for W98
> >Tips: http://home.satx.rr.com/badour
> >Knowledge Base Info:
> >http://support.microsoft.com/default.aspx?pr=kbinfo
> >
> >"Kathy" > wrote in
> message
> ...
> >> After downloading and installing the Internet Explorer
> 6.0
> >> Service Pack 1, I restarted my computer per the
> >> instructions, and my computer turns off when it reaches
> >> the Windows 98 start-up screen. I tried to restart my
> >> computer several times, but it always shuts down before
> >> Windows load. I've tried using my back-up registry and I
> >> used scandisk and nothing wrong was found, but Windows
> >> still wouldn't start. What else should I try? I don't
> have
> >> a Win98 start-up CD, so I wasn't able to try replacing
> >> win.com. The only thing I downloaded before the problem
> >> was from Microsoft's site, so I doubt it could be a
> virus.
> >> Thanks in advance.
> >
> >
> >.
> >