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Ron Badour
May 5th 04, 08:26 PM
I don't really understand your question. The number of clicks are different
because they are different steps (steps 3 and 4 are related).

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @Prodigy.net" >
wrote in message ...
> I'm back again, this time after reformatting my harddrive
> and restoring the original software and Windows 98. I
> called SBC yahoo my internet provider and asked them to
> send me a new installation disc. I reloaded Yahoo I then
> went to Outlook express (I use outlook express for e-
> mail). About a couple of months age I had updated outlook
> express from version 5 to 6 and a couple of weeks ago I
> downloaded all the latest security updates that Microsoft
> recomended. I again tried to update because after
> reformatting and restoring I was back to version 5. I
> went to "Microsoft Windows Update" and got the followng
> message
>
> SOFTWARE UPDATE INCOMPLETE
>
> I clicked on the line "Microsoft Knowledge Base (KB)
> Article Q174360" which brought me to
>
>
> MICROSOFT KNOWLEDGE BASE ARTICLE 319585
> WINUP: "Software Update Incomplete This Windows
> Update Software Did Not Update Successfully" Error
> Message When You Visit the Windows Update Web Site.
>
>
> I scrolled to the section Windows 98 and no problem until
> I got to the section
> "Delete Temporary Internet Files"
> At first I did not know what the "Control Pane was until I
> read line 6 which tells you to close the "Control Panel" I
> finally got past that.
> Here is the problem, in the section
> "Delete Files from Windows Update Folder"
> Line 2 tells you to click, not double click th V4 folder.
> Line 3 tells you to double click V4
> Somehow I goofed because when I finished I was no better
> off. In fact I tried to run a Scan and got a message
> about some bytes where not attached to files. I seem to
> be getting better at reformatting and recovering so I did
> again and am now back to, is line 2 a single click and
> line 3 a double click.
> I ask these questions only because I don't want to go thru
> this again if I can help it.
> Many thanks
> Fred
>

fredbellsr \(removethis\) @prodigy.net
May 6th 04, 02:27 PM
Thanks Ron. You did answer my question, before I messed
up again I wanted to be sure that click in step 3 was not
a type error, that in fact it is a single click. One more
Ron. Where it reads press DELETE is that the keyboard
delete? Remember I'm the guy when the computer says press
any key I go looking for the ANY key.
Again thanks for your help and patience.

>-----Original Message-----
>I don't really understand your question. The number of
clicks are different
>because they are different steps (steps 3 and 4 are
related).
>
>--
>Regards
>
>Ron Badour, MS MVP for W98
>Tips: http://home.satx.rr.com/badour
>Knowledge Base Info:
>http://support.microsoft.com/default.aspx?pr=kbinfo
>
>"fredbellsr (removethis) @Prodigy.net"
>
>wrote in message news:8d3401c432b9$ed551050
...
>> I'm back again, this time after reformatting my
harddrive
>> and restoring the original software and Windows 98. I
>> called SBC yahoo my internet provider and asked them to
>> send me a new installation disc. I reloaded Yahoo I
then
>> went to Outlook express (I use outlook express for e-
>> mail). About a couple of months age I had updated
outlook
>> express from version 5 to 6 and a couple of weeks ago I
>> downloaded all the latest security updates that
Microsoft
>> recomended. I again tried to update because after
>> reformatting and restoring I was back to version 5. I
>> went to "Microsoft Windows Update" and got the followng
>> message
>>
>> SOFTWARE UPDATE INCOMPLETE
>>
>> I clicked on the line "Microsoft Knowledge Base (KB)
>> Article Q174360" which brought me to
>>
>>
>> MICROSOFT KNOWLEDGE BASE ARTICLE 319585
>> WINUP: "Software Update Incomplete This Windows
>> Update Software Did Not Update Successfully" Error
>> Message When You Visit the Windows Update Web Site.
>>
>>
>> I scrolled to the section Windows 98 and no problem
until
>> I got to the section
>> "Delete Temporary Internet Files"
>> At first I did not know what the "Control Pane was
until I
>> read line 6 which tells you to close the "Control
Panel" I
>> finally got past that.
>> Here is the problem, in the section
>> "Delete Files from Windows Update Folder"
>> Line 2 tells you to click, not double click th V4
folder.
>> Line 3 tells you to double click V4
>> Somehow I goofed because when I finished I was no better
>> off. In fact I tried to run a Scan and got a message
>> about some bytes where not attached to files. I seem to
>> be getting better at reformatting and recovering so I
did
>> again and am now back to, is line 2 a single click and
>> line 3 a double click.
>> I ask these questions only because I don't want to go
thru
>> this again if I can help it.
>> Many thanks
>> Fred
>>
>
>
>.
>

Ron Badour
May 7th 04, 05:38 AM
Delete can be the keyboard key or it can be a right click and delete.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @prodigy.net" >
wrote in message ...
> Thanks Ron. You did answer my question, before I messed
> up again I wanted to be sure that click in step 3 was not
> a type error, that in fact it is a single click. One more
> Ron. Where it reads press DELETE is that the keyboard
> delete? Remember I'm the guy when the computer says press
> any key I go looking for the ANY key.
> Again thanks for your help and patience.
>
> >-----Original Message-----
> >I don't really understand your question. The number of
> clicks are different
> >because they are different steps (steps 3 and 4 are
> related).
> >
> >--
> >Regards
> >
> >Ron Badour, MS MVP for W98
> >Tips: http://home.satx.rr.com/badour
> >Knowledge Base Info:
> >http://support.microsoft.com/default.aspx?pr=kbinfo
> >
> >"fredbellsr (removethis) @Prodigy.net"
> >
> >wrote in message news:8d3401c432b9$ed551050
> ...
> >> I'm back again, this time after reformatting my
> harddrive
> >> and restoring the original software and Windows 98. I
> >> called SBC yahoo my internet provider and asked them to
> >> send me a new installation disc. I reloaded Yahoo I
> then
> >> went to Outlook express (I use outlook express for e-
> >> mail). About a couple of months age I had updated
> outlook
> >> express from version 5 to 6 and a couple of weeks ago I
> >> downloaded all the latest security updates that
> Microsoft
> >> recomended. I again tried to update because after
> >> reformatting and restoring I was back to version 5. I
> >> went to "Microsoft Windows Update" and got the followng
> >> message
> >>
> >> SOFTWARE UPDATE INCOMPLETE
> >>
> >> I clicked on the line "Microsoft Knowledge Base (KB)
> >> Article Q174360" which brought me to
> >>
> >>
> >> MICROSOFT KNOWLEDGE BASE ARTICLE 319585
> >> WINUP: "Software Update Incomplete This Windows
> >> Update Software Did Not Update Successfully" Error
> >> Message When You Visit the Windows Update Web Site.
> >>
> >>
> >> I scrolled to the section Windows 98 and no problem
> until
> >> I got to the section
> >> "Delete Temporary Internet Files"
> >> At first I did not know what the "Control Pane was
> until I
> >> read line 6 which tells you to close the "Control
> Panel" I
> >> finally got past that.
> >> Here is the problem, in the section
> >> "Delete Files from Windows Update Folder"
> >> Line 2 tells you to click, not double click th V4
> folder.
> >> Line 3 tells you to double click V4
> >> Somehow I goofed because when I finished I was no better
> >> off. In fact I tried to run a Scan and got a message
> >> about some bytes where not attached to files. I seem to
> >> be getting better at reformatting and recovering so I
> did
> >> again and am now back to, is line 2 a single click and
> >> line 3 a double click.
> >> I ask these questions only because I don't want to go
> thru
> >> this again if I can help it.
> >> Many thanks
> >> Fred
> >>
> >
> >
> >.
> >