PDA

View Full Version : Ethernet controller question mark


Starvoyager
September 8th 08, 05:35 PM
Im trying to help a friend with her older machine with mellenium on it.
I restored it and its running fine but in device manager the ethernet
controller is showing yellow question mark and the exclamation. I have
installed the driver disk that came with it. I have tried to let it search
for drivers on the disk and the hard drive but it cant find it. I ripped it
out and restarted and it tries to reload the driver and still cant find it.
Isnt this a standard driver with windows? Anyone got anything else I and try?
I told her it might be easier just to go to worst buy and get a new ethernet
card but if the contoller in device manager isnt working would that solve the
problem?

Greg

James Egan
September 8th 08, 06:44 PM
On Mon, 8 Sep 2008 09:35:01 -0700, Starvoyager
> wrote:

>Im trying to help a friend with her older machine with mellenium on it.
>I restored it and its running fine but in device manager the ethernet
>controller is showing yellow question mark and the exclamation. I have
>installed the driver disk that came with it. I have tried to let it search
>for drivers on the disk and the hard drive but it cant find it. I ripped it
>out and restarted and it tries to reload the driver and still cant find it.
>Isnt this a standard driver with windows? Anyone got anything else I and try?
>I told her it might be easier just to go to worst buy and get a new ethernet
>card but if the contoller in device manager isnt working would that solve the
>problem?
>

It was a common problem that a network card appeared as a "pci
ethernet controller" instead of being listed under network adaptors in
the device manager.

If that's the case here, delete it in device manager and re-boot. On
re-start use the driver disk or cd supplied with your network card
when prompted for the driver. It should then appear in the device
manager in the correct place.


Jim.

Starvoyager
September 8th 08, 07:58 PM
Thank you for replying but in my original post I stated that I already did
that. There is no disk that came with the network card it came with the
computer when It was new. Its a gateway I guess about 3 or 4 years old.

Greg

"James Egan" wrote:

>
> On Mon, 8 Sep 2008 09:35:01 -0700, Starvoyager
> > wrote:
>
> >Im trying to help a friend with her older machine with mellenium on it.
> >I restored it and its running fine but in device manager the ethernet
> >controller is showing yellow question mark and the exclamation. I have
> >installed the driver disk that came with it. I have tried to let it search
> >for drivers on the disk and the hard drive but it cant find it. I ripped it
> >out and restarted and it tries to reload the driver and still cant find it.
> >Isnt this a standard driver with windows? Anyone got anything else I and try?
> >I told her it might be easier just to go to worst buy and get a new ethernet
> >card but if the contoller in device manager isnt working would that solve the
> >problem?
> >
>
> It was a common problem that a network card appeared as a "pci
> ethernet controller" instead of being listed under network adaptors in
> the device manager.
>
> If that's the case here, delete it in device manager and re-boot. On
> re-start use the driver disk or cd supplied with your network card
> when prompted for the driver. It should then appear in the device
> manager in the correct place.
>
>
> Jim.
>
>

Mart
September 8th 08, 10:36 PM
Might be worth running Belarc Advisor if you're not sure of the details of
the network card :-
http://www.belarc.com/free_download.html

But If you know the model number of the gateway PC and details of the
network card, you *might* get the correct driver on this page :-
http://support.gateway.com/support/drivers/search.asp?st=pn&param=2522162
or just try a refresh on the "Drivers & Download" tab and enter the model
number.

Good luck

Mart



"Starvoyager" > wrote in message
...
> Thank you for replying but in my original post I stated that I already did
> that. There is no disk that came with the network card it came with the
> computer when It was new. Its a gateway I guess about 3 or 4 years old.
>
> Greg
>
> "James Egan" wrote:
>
>>
>> On Mon, 8 Sep 2008 09:35:01 -0700, Starvoyager
>> > wrote:
>>
>> >Im trying to help a friend with her older machine with mellenium on it.
>> >I restored it and its running fine but in device manager the ethernet
>> >controller is showing yellow question mark and the exclamation. I have
>> >installed the driver disk that came with it. I have tried to let it
>> >search
>> >for drivers on the disk and the hard drive but it cant find it. I ripped
>> >it
>> >out and restarted and it tries to reload the driver and still cant find
>> >it.
>> >Isnt this a standard driver with windows? Anyone got anything else I and
>> >try?
>> >I told her it might be easier just to go to worst buy and get a new
>> >ethernet
>> >card but if the contoller in device manager isnt working would that
>> >solve the
>> >problem?
>> >
>>
>> It was a common problem that a network card appeared as a "pci
>> ethernet controller" instead of being listed under network adaptors in
>> the device manager.
>>
>> If that's the case here, delete it in device manager and re-boot. On
>> re-start use the driver disk or cd supplied with your network card
>> when prompted for the driver. It should then appear in the device
>> manager in the correct place.
>>
>>
>> Jim.
>>
>>