pgpsdk.vxd error [Archive]

Don Phillipson[_5_]

July 8th 08, 08:09 PM

Des "Person" > wrote in message
...

> When powering up my laptop (windows 98) a message comes up with 'Can't
> find a device file that may be needed to run windows or a win
> application'. Then after a few more lines about if it was deleted on
> purpose etc. a new line comes up with:
> pgpsdk.vxd
> Then 'press a key to continue'
> After pressing the 'enter' key everything loads up as normal.
> Can someone please tell me what I need to do to totally remove this
> message every time I turn the laptop on.

Files (dud or removed or unnecessary) called at
boot may be called directly from the Registry (so
file calls must be removed via REGEDIT) but are
more often called by either WIN.INI or SYSTEM.INI
both conveniently displayed for editing via MSCONFIG.

You can start by searching alll *.INI files for the string
pgpsdk

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

MEB[_2_]

July 8th 08, 08:35 PM

In at ,
Person contemplated and posted:
| When powering up my laptop (windows 98) a message comes up with 'Can't
| find a device file that may be needed to run windows or a win
| application'. Then after a few more lines about if it was deleted on
| purpose etc. a new line comes up with:
| pgpsdk.vxd
| Then 'press a key to continue'
| After pressing the 'enter' key everything loads up as normal.
| Can someone please tell me what I need to do to totally remove this
| message every time I turn the laptop on.
|
| ~Thankyou
|
| Des

Check for a version of PGP which may have been installed in your system.
Look in Control Panel > Add/Remove Programs - for the PGP program{s}

If none can be found installed then you may have a failed installation or
un-installation. Check using MSInfo32 or MSConfig for entries related to PGP
and disable them. If this takes care of the issue, re-enable them, download
and run autoruns from Microsoft Tech Net and remove the entries premanently
or use something like RegSeeker to search for those entries and remove from
there..

--
MEB
http://peoplescounsel.orgfree.com
--
_________

Person

July 9th 08, 01:39 PM

In message >, MEB
> writes
>In at ,
>Person contemplated and posted:
>| When powering up my laptop (windows 98) a message comes up with 'Can't
>| find a device file that may be needed to run windows or a win
>| application'. Then after a few more lines about if it was deleted on
>| purpose etc. a new line comes up with:
>| pgpsdk.vxd
>| Then 'press a key to continue'
>| After pressing the 'enter' key everything loads up as normal.
>| Can someone please tell me what I need to do to totally remove this
>| message every time I turn the laptop on.
>|
>| ~Thankyou
>|
>| Des
>
> Check for a version of PGP which may have been installed in your system.
>Look in Control Panel > Add/Remove Programs - for the PGP program{s}
>
> If none can be found installed then you may have a failed installation or
>un-installation. Check using MSInfo32 or MSConfig for entries related to PGP
>and disable them. If this takes care of the issue, re-enable them, download
>and run autoruns from Microsoft Tech Net and remove the entries premanently
>or use something like RegSeeker to search for those entries and remove from
>there..
>
>
>--
> MEB
> http://peoplescounsel.orgfree.com

Hi, nothing in add/remove programs that indicate any PGP programs. Don't
know how to use MSInfo32 or MSConfig for entries related to PGP. Can you
please tell me how to do it?

Thankyou

--
Des

Gary S. Terhune[_2_]

July 9th 08, 04:43 PM

You apparently recently uninstalled a program that uses pgpsdk.vxd, which
indicates that it built by someone using the PGP Software Development Kit,
which tells me not that it's PGP itself but rather some other program that
uses PGP in part.
http://www.google.com/search?hl=en&q=pgpsdk.vxd

What application did you recently install or uninstall?

Since we don't know if it is somethine you recently installed or
uninstalled, it may be something that is still installed but broken. So
let's do some searching and see what comes up.

Use Start>Find>Files & Folders and do the following search:
Named: *.INI
Containing Text (second box in Find) put: PGPSDK

If one is found, open the file (just double-click it), use Search to look
for PGPSDK, then copy that section and paste it here for instructions.

If no results, go to Start>Run box, type in REGEDIT, press OK. Then use
Edit>Find to search for PGPSDK. If located, click on File, then Export and
save the file to the Desktop as pgpsdk_1.reg (leave REGEDIT open.) Then
right-click the new REG file and Edit. Use Ctrl-A to Select All, then Ctrl-C
to copy, then open a Reply to this message and use Ctrl-V to Paste in the
data. Then go back to REGEDIT and press F3 to continue searching. If you
find more, Export the item. adding numbers to the filenames: pgpsdk_2.reg,
for example. Then copy/paste the data here.

If there are still no results, try putting *.* in the Named box and PGPSDK
in the Containing text box. It will take a long time.

Again... What have you recently installed or uninstalled?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Person" > wrote in message
...
> When powering up my laptop (windows 98) a message comes up with 'Can't
> find a device file that may be needed to run windows or a win
> application'. Then after a few more lines about if it was deleted on
> purpose etc. a new line comes up with:
> pgpsdk.vxd
> Then 'press a key to continue'
> After pressing the 'enter' key everything loads up as normal.
> Can someone please tell me what I need to do to totally remove this
> message every time I turn the laptop on.
>
> ~Thankyou
>
> Des
>

MEB[_2_]

July 9th 08, 05:10 PM

In at ,
Person contemplated and posted:
| In message >, MEB
| > writes
|>In at ,
|>Person contemplated and posted:
|>| When powering up my laptop (windows 98) a message comes up with
|>| 'Can't find a device file that may be needed to run windows or a win
|>| application'. Then after a few more lines about if it was deleted
|>| on purpose etc. a new line comes up with:
|>| pgpsdk.vxd
|>| Then 'press a key to continue'
|>| After pressing the 'enter' key everything loads up as normal.
|>| Can someone please tell me what I need to do to totally remove this
|>| message every time I turn the laptop on.
|>|
|>| ~Thankyou
|>|
|>| Des
|>
|> Check for a version of PGP which may have been installed in your
|>system. Look in Control Panel > Add/Remove Programs - for the PGP
|>program{s}
|>
|> If none can be found installed then you may have a failed
|>installation or un-installation. Check using MSInfo32 or MSConfig for
|>entries related to PGP and disable them. If this takes care of the
|>issue, re-enable them, download and run autoruns from Microsoft Tech
|>Net and remove the entries premanently or use something like
|>RegSeeker to search for those entries and remove from there..
|>
|>
|>--
|> MEB
|> http://peoplescounsel.orgfree.com
|
| Hi, nothing in add/remove programs that indicate any PGP programs.
| Don't know how to use MSInfo32 or MSConfig for entries related to
| PGP. Can you please tell me how to do it?
|
| Thankyou

Gary has suggested some additional search activities and questions. As he
has indicated, it would be instrumental to know what you installed or
un-installed prior to more information on how to remove the registry or
other entries.

That you found no entry in Add/Remove Programs; means either you are
unaware of PGP ever being installed, or have un-installed something recently
which contained it as part of the security within that program.
That file is used in PGP activities [encryption or other] so it may be wise
to first determine whether you might have encrypted areas or other that
might need converted back to normal or otherwise delicately removed.

--
MEB
http://peoplescounsel.orgfree.com
--
_________

Des

July 9th 08, 11:15 PM

In message >, Gary S. Terhune
> writes

I've had this issue for ages. The only thing I can think of was
something that I removed/uninstalled that was part of my e-mail program
(Turnpike) that I didn't need.

>You apparently recently uninstalled a program that uses pgpsdk.vxd, which
>indicates that it built by someone using the PGP Software Development Kit,
>which tells me not that it's PGP itself but rather some other program that
>uses PGP in part.
>http://www.google.com/search?hl=en&q=pgpsdk.vxd
>
>What application did you recently install or uninstall?
>
>Since we don't know if it is somethine you recently installed or
>uninstalled, it may be something that is still installed but broken. So
>let's do some searching and see what comes up.
>
>Use Start>Find>Files & Folders and do the following search:
>Named: *.INI
>Containing Text (second box in Find) put: PGPSDK
>
>If one is found, open the file (just double-click it), use Search to look
>for PGPSDK, then copy that section and paste it here for instructions.
>
>If no results, go to Start>Run box, type in REGEDIT, press OK. Then use
>Edit>Find to search for PGPSDK. If located, click on File, then Export and
>save the file to the Desktop as pgpsdk_1.reg (leave REGEDIT open.) Then
>right-click the new REG file and Edit. Use Ctrl-A to Select All, then Ctrl-C
>to copy, then open a Reply to this message and use Ctrl-V to Paste in the
>data. Then go back to REGEDIT and press F3 to continue searching. If you
>find more, Export the item. adding numbers to the filenames: pgpsdk_2.reg,
>for example. Then copy/paste the data here.
>
>If there are still no results, try putting *.* in the Named box and PGPSDK
>in the Containing text box. It will take a long time.
>
>Again... What have you recently installed or uninstalled?
>

--
Des

Gary S. Terhune[_2_]

July 9th 08, 11:57 PM

Well, then, what of the rest of the instructions I gave you? That's how you
maybe will find the load-driver command that was left behind.

Turnpike definitely had PGP.
http://www.google.com/search?q=pgpsdk+Turnpike

That Google link I gave you earlier was off. It should be:
http://www.google.com/search?q=pgpsdk

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Des" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>
> I've had this issue for ages. The only thing I can think of was
> something that I removed/uninstalled that was part of my e-mail program
> (Turnpike) that I didn't need.
>
>>You apparently recently uninstalled a program that uses pgpsdk.vxd, which
>>indicates that it built by someone using the PGP Software Development Kit,
>>which tells me not that it's PGP itself but rather some other program that
>>uses PGP in part.
>>http://www.google.com/search?hl=en&q=pgpsdk.vxd
>>
>>What application did you recently install or uninstall?
>>
>>Since we don't know if it is somethine you recently installed or
>>uninstalled, it may be something that is still installed but broken. So
>>let's do some searching and see what comes up.
>>
>>Use Start>Find>Files & Folders and do the following search:
>>Named: *.INI
>>Containing Text (second box in Find) put: PGPSDK
>>
>>If one is found, open the file (just double-click it), use Search to look
>>for PGPSDK, then copy that section and paste it here for instructions.
>>
>>If no results, go to Start>Run box, type in REGEDIT, press OK. Then use
>>Edit>Find to search for PGPSDK. If located, click on File, then Export and
>>save the file to the Desktop as pgpsdk_1.reg (leave REGEDIT open.) Then
>>right-click the new REG file and Edit. Use Ctrl-A to Select All, then
>>Ctrl-C
>>to copy, then open a Reply to this message and use Ctrl-V to Paste in the
>>data. Then go back to REGEDIT and press F3 to continue searching. If you
>>find more, Export the item. adding numbers to the filenames: pgpsdk_2.reg,
>>for example. Then copy/paste the data here.
>>
>>If there are still no results, try putting *.* in the Named box and PGPSDK
>>in the Containing text box. It will take a long time.
>>
>>Again... What have you recently installed or uninstalled?
>>
>
> --
> Des

Person

July 10th 08, 10:52 AM

In message >, Gary S. Terhune
> writes
>Well, then, what of the rest of the instructions I gave you? That's how you
>maybe will find the load-driver command that was left behind.
>
>Turnpike definitely had PGP.
>http://www.google.com/search?q=pgpsdk+Turnpike
>
>That Google link I gave you earlier was off. It should be:
>http://www.google.com/search?q=pgpsdk
>

Hi, I'm not using the laptop (too slow) with the problem to send this
message. Re-typed as is.

Thankyou

1st search below

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Doc
Find Spec MRU]
"a"=""
"MRUList"="jabgihfedc"
"b"="*.pgpsdk"
"c"="*.pdr"
"d"="system.ini"
"e"="registry"
"f"="speed"
"g"="cookies"
"h"="misc"
"i"="pocketpc"
"j"="*.ini"

2nd search

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices
-]
"PGPSDKSVC"="C:\\WINDOWS\\SYSTEM\\PGPsdkServ.exe"
"PGPSERVICE"="C:\\Program Files\\Network Associates\\PGP for windows
98\\PGPservice.exe"

3rd search (same as 2nd search)
--
Des

PCR

July 11th 08, 01:09 AM

Person wrote:
| In message >, Gary S. Terhune
| > writes
|>Well, then, what of the rest of the instructions I gave you? That's
|>how you maybe will find the load-driver command that was left behind.
|>
|>Turnpike definitely had PGP.
|>http://www.google.com/search?q=pgpsdk+Turnpike
|>
|>That Google link I gave you earlier was off. It should be:
|>http://www.google.com/search?q=pgpsdk
|>
|
|
| Hi, I'm not using the laptop (too slow) with the problem to send this
| message. Re-typed as is.
|
| Thankyou
|
|
| 1st search below
|
| REGEDIT4
|
|
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Do
c
| Find Spec MRU]
| "a"=""
| "MRUList"="jabgihfedc"
| "b"="*.pgpsdk"
| "c"="*.pdr"
| "d"="system.ini"
| "e"="registry"
| "f"="speed"
| "g"="cookies"
| "h"="misc"
| "i"="pocketpc"
| "j"="*.ini"

That one is OK. It is a harmless MRU (Most Recently Used) list of the
items you can see by clicking the down-arrow for "Named" at the Windows
Find requestor ("START button, Find, F/F").

NOTE: Try a find on: pgpsdk*.* (no quotes).

| 2nd search
|
| REGEDIT4
|
|
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunService
s
| -]
| "PGPSDKSVC"="C:\\WINDOWS\\SYSTEM\\PGPsdkServ.exe"
| "PGPSERVICE"="C:\\Program Files\\Network Associates\\PGP for windows
| 98\\PGPservice.exe"

Those also are causing no harm. They are two items you have unchecked at
"START button, Run, MSConfig, Startup tab". It's sloppy to leave it like
that, though. If you never intend to check them again in MSConfig, then
you may delete them in RegEdit. Just R-Clk them in the R-Pane, & select
"Delete". They will no longer show up as unchecked items in MSConfig,
then. Or, do as stated below if it applies.

| 3rd search (same as 2nd search)

That shouldn't be. You must have have begun the search from the top of
RegEdit to get that again. You must, instead, continue searching from
the point you left off. When the bottom of the registry is reached, you
will be informed with: "Finished searching through the registry."

Or can it be the 3rd search really showed the same thing-- EXCEPT for
that minus sign at the end of Runservices-? That's a different key, & it
would mean the items show up TWICE in MSConfig-- & one set of them is
checked. In that case...

(a) Check all 4 of them in MSConfig.
(b) Click "Apply", & then click "OK".
You will get a message asking whether to restart.
(c) Answer "No" to the message.

After that, you will be left with only 2 of the 4-- the two that are
checked. Follow Terhune's instructions on how to get rid of the those
two. The unchecked ones will be gone from the registry too.

| --
| Des

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR

Gary S. Terhune[_2_]

July 11th 08, 04:02 AM

I'm sorry, but neither my first search suggestion doesn't mention anything
about REGEDIT. In fact, I put it last because it was least likely.

Use Find>Files & Folders to look for files Named *.INI, and in the second
box, Containing text PGPSDK. Do NOT put in *.PGPSDK. Just PGPSDK, all by
itself.

If that doesn't work, do it again for files named *.* (asterisk, period,
asterisk) Containing text PGPSDK.

Just for the heck of it, search for PGPSDK as the file name, Containing no
text.

If that doesn't work with the proper search term, then go to Start>Run and
type in MSCONFIG, then press <Enter>. Look at each tab for unchecked items
and write down what they are, then post that list back here. Then, on the
General tab, check "Normal Startup" and reboot when prompted.

Now repeat the Registry search. Ignore the MRU finding(s) (it's from using
Find to look for that term.)

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Person" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>Well, then, what of the rest of the instructions I gave you? That's how
>>you
>>maybe will find the load-driver command that was left behind.
>>
>>Turnpike definitely had PGP.
>>http://www.google.com/search?q=pgpsdk+Turnpike
>>
>>That Google link I gave you earlier was off. It should be:
>>http://www.google.com/search?q=pgpsdk
>>
>
>
> Hi, I'm not using the laptop (too slow) with the problem to send this
> message. Re-typed as is.
>
> Thankyou
>
>
> 1st search below
>
> REGEDIT4
>
> [HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Doc
> Find Spec MRU]
> "a"=""
> "MRUList"="jabgihfedc"
> "b"="*.pgpsdk"
> "c"="*.pdr"
> "d"="system.ini"
> "e"="registry"
> "f"="speed"
> "g"="cookies"
> "h"="misc"
> "i"="pocketpc"
> "j"="*.ini"
>
>
> 2nd search
>
> REGEDIT4
>
> [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices
> -]
> "PGPSDKSVC"="C:\\WINDOWS\\SYSTEM\\PGPsdkServ.exe"
> "PGPSERVICE"="C:\\Program Files\\Network Associates\\PGP for windows
> 98\\PGPservice.exe"
>
> 3rd search (same as 2nd search)
> --
> Des

Des

July 11th 08, 12:45 PM

In message >, Gary S. Terhune
> writes
>I'm sorry, but neither my first search suggestion doesn't mention anything
>about REGEDIT. In fact, I put it last because it was least likely.
>
>Use Find>Files & Folders to look for files Named *.INI, and in the second
>box, Containing text PGPSDK. Do NOT put in *.PGPSDK. Just PGPSDK, all by
>itself.
>
>If that doesn't work, do it again for files named *.* (asterisk, period,
>asterisk) Containing text PGPSDK.
>
>Just for the heck of it, search for PGPSDK as the file name, Containing no
>text.
>
>If that doesn't work with the proper search term, then go to Start>Run and
>type in MSCONFIG, then press <Enter>. Look at each tab for unchecked items
>and write down what they are, then post that list back here. Then, on the
>General tab, check "Normal Startup" and reboot when prompted.
>
>Now repeat the Registry search. Ignore the MRU finding(s) (it's from using
>Find to look for that term.)
>

The only pgpsdk files found were the new ones I'd created on the
desktop.
Deleted pgpsdk in regedit
Selected normal startup (was on selective)

Process autoexec.bat file, process system.ini file, processwin.ini file,
(all of these were checked.
Load startup group items - was greyed but checked

Restarted laptop but the same error message came up after the windows 98
logo went

Ran 'regedit' - these 2 were found
PGPSDKSVC.................."C\WINDOWS\SYSTEM\PGPsdkServ.exe"
PGPSERVICE................"C\Program files\Network Associates\PGP for
Windows 98\PGPService.exe"

--
Des

Gary S. Terhune[_2_]

July 11th 08, 05:26 PM

1. You *really* should have done as I said and made a list of the items that
were unchecked on each tab of MSCONFIG. There were at least two on the
Startup tab that we already know about. Now we don't know what else was
disabled besides the two entries we were looking for. Expect more problems
unless you were incredibly lucky and those two items were the only ones
unchecked.

2. I assume the two entries you found the last time you searched REGEDIT
were in
HKEY_Local_Machine\Software\Microsoft\Windows\Curr entVersion\RunServices

If not, stop right now and tell us where you found them, otherwise:
3. Click on the Key itself (folder looking thing), then click File>Export,
save the file to your Desktop and call it RunServices.reg.\

4. Delete the two entries you found (not the whole Key, just those two
entries you found.

5. Close REGEDIT and restart.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Des" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>I'm sorry, but neither my first search suggestion doesn't mention anything
>>about REGEDIT. In fact, I put it last because it was least likely.
>>
>>Use Find>Files & Folders to look for files Named *.INI, and in the second
>>box, Containing text PGPSDK. Do NOT put in *.PGPSDK. Just PGPSDK, all by
>>itself.
>>
>>If that doesn't work, do it again for files named *.* (asterisk, period,
>>asterisk) Containing text PGPSDK.
>>
>>Just for the heck of it, search for PGPSDK as the file name, Containing no
>>text.
>>
>>If that doesn't work with the proper search term, then go to Start>Run and
>>type in MSCONFIG, then press <Enter>. Look at each tab for unchecked items
>>and write down what they are, then post that list back here. Then, on the
>>General tab, check "Normal Startup" and reboot when prompted.
>>
>>Now repeat the Registry search. Ignore the MRU finding(s) (it's from using
>>Find to look for that term.)
>>
>
> The only pgpsdk files found were the new ones I'd created on the desktop.
> Deleted pgpsdk in regedit
> Selected normal startup (was on selective)
>
> Process autoexec.bat file, process system.ini file, processwin.ini file,
> (all of these were checked.
> Load startup group items - was greyed but checked
>
> Restarted laptop but the same error message came up after the windows 98
> logo went
>
> Ran 'regedit' - these 2 were found
> PGPSDKSVC.................."C\WINDOWS\SYSTEM\PGPsdkServ.exe"
> PGPSERVICE................"C\Program files\Network Associates\PGP for
> Windows 98\PGPService.exe"
>
>
> --
> Des

Person

July 11th 08, 08:39 PM

In message >, Gary S. Terhune
> writes
>1. You *really* should have done as I said and made a list of the items that
>were unchecked on each tab of MSCONFIG. There were at least two on the
>Startup tab that we already know about. Now we don't know what else was
>disabled besides the two entries we were looking for. Expect more problems
>unless you were incredibly lucky and those two items were the only ones
>unchecked.
>
>2. I assume the two entries you found the last time you searched REGEDIT
>were in
>HKEY_Local_Machine\Software\Microsoft\Windows\Curr entVersion\RunServices
>
>If not, stop right now and tell us where you found them, otherwise:
>3. Click on the Key itself (folder looking thing), then click File>Export,
>save the file to your Desktop and call it RunServices.reg.\
>
>4. Delete the two entries you found (not the whole Key, just those two
>entries you found.
>
>5. Close REGEDIT and restart.
>
Tried to save it to desktop but message comes up about the path not
being valid. Tried without "\" and it will save to desktop.
Haven't gone to the next stage as I'd need to know if it it'll be OK to
save without the \

~Thankyou
--
Des

Des

July 11th 08, 09:24 PM

In message >, Gary S. Terhune
> writes
>1. You *really* should have done as I said and made a list of the items that
>were unchecked on each tab of MSCONFIG. There were at least two on the
>Startup tab that we already know about. Now we don't know what else was
>disabled besides the two entries we were looking for. Expect more problems
>unless you were incredibly lucky and those two items were the only ones
>unchecked.
>
>2. I assume the two entries you found the last time you searched REGEDIT
>were in
>HKEY_Local_Machine\Software\Microsoft\Windows\Curr entVersion\RunServices
>
>If not, stop right now and tell us where you found them, otherwise:
>3. Click on the Key itself (folder looking thing), then click File>Export,
>save the file to your Desktop and call it RunServices.reg.\
>
>4. Delete the two entries you found (not the whole Key, just those two
>entries you found.
>
>5. Close REGEDIT and restart.
>
Recently removed Turnpike as I thought it would have cleared the problem

Searched for pgpsdk using *.* and found it in:
Turnpike Installer log in folder C:\Windows
System................C:\Windows
User.....................C:\Windows
Notepad.lgc...........C:\Windows\Applog
+ several more but these are in the files I renamed and saved to desktop
(do I still need these?)
--
Des

Gary S. Terhune[_2_]

July 11th 08, 09:26 PM

Yes! Sorry! The way you saved it was perfect. That backslash was a typo,
pure and simple. Shouldn't have been there.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Person" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>1. You *really* should have done as I said and made a list of the items
>>that
>>were unchecked on each tab of MSCONFIG. There were at least two on the
>>Startup tab that we already know about. Now we don't know what else was
>>disabled besides the two entries we were looking for. Expect more problems
>>unless you were incredibly lucky and those two items were the only ones
>>unchecked.
>>
>>2. I assume the two entries you found the last time you searched REGEDIT
>>were in
>>HKEY_Local_Machine\Software\Microsoft\Windows\Curr entVersion\RunServices
>>
>>If not, stop right now and tell us where you found them, otherwise:
>>3. Click on the Key itself (folder looking thing), then click File>Export,
>>save the file to your Desktop and call it RunServices.reg.\
>>
>>4. Delete the two entries you found (not the whole Key, just those two
>>entries you found.
>>
>>5. Close REGEDIT and restart.
>>
> Tried to save it to desktop but message comes up about the path not being
> valid. Tried without "\" and it will save to desktop.
> Haven't gone to the next stage as I'd need to know if it it'll be OK to
> save without the \
>
> ~Thankyou
> --
> Des

Person

July 11th 08, 10:16 PM

In message >, Gary S. Terhune
> writes
>Yes! Sorry! The way you saved it was perfect. That backslash was a typo,
>pure and simple. Shouldn't have been there.
>
Re-started laptop but error still present. Sent
details of what I found using *.* in an earlier mail. What's next?
--
Des

Gary S. Terhune[_2_]

July 12th 08, 01:24 AM

You restarted after doing what? Did you remove the Registry entries first?
Understand, just exporting the Registry entries was for backup, so we could
undo it if necessary. After you export the entries, then you edit
(add/delete, change, etc.)

Did you delete the entries after Exporting them, as instructed?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Person" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>Yes! Sorry! The way you saved it was perfect. That backslash was a typo,
>>pure and simple. Shouldn't have been there.
>>
> Re-started laptop but error still present. Sent
> details of what I found using *.* in an earlier mail. What's next?
> --
> Des

Gary S. Terhune[_2_]

July 12th 08, 01:48 AM

First, answer my other reply, posted just a few minutes ago. If you didn't
already get rid of the Registry entries, do so and then test. If the error
recurs, check to see if the Registry entries are back. If they are, that's a
hint.

Regardless of anything else you do, do yourself a BIG favor and change these
settings. In Windows Explorer, Tools menu (assuming you're up to date with
IE, otherwise in the View menu) look for Folder Options. In Folder Options,
on the View tab, uncheck the following item:
"Hide file extensions for known file types"

Then, right above that setting, click "Show all files."

If there are no longer any entries in the Registry referring to the program,
and you still get the error, repeat the Find searches I suggested. Please
report the results here, even though you replied to an entirely unrelated
post that has no mention of Find, but instead only discusses the Registry.

And, please, help us help you by replying more diligently. For instance,
please reply to each paragraph, even if it's only to say, "Done!" You can do
that "inline" or with a fully fleshed out top or bottom post. But, "I did
that, it didn't work" as a reply to my rather more complicated instructions
gives me no useful information. I structure my paragraphs for just that kind
of back & forth conversation. You are being much too taciturn. You need to
report fully and formally for this to work.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Des" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>1. You *really* should have done as I said and made a list of the items
>>that
>>were unchecked on each tab of MSCONFIG. There were at least two on the
>>Startup tab that we already know about. Now we don't know what else was
>>disabled besides the two entries we were looking for. Expect more problems
>>unless you were incredibly lucky and those two items were the only ones
>>unchecked.
>>
>>2. I assume the two entries you found the last time you searched REGEDIT
>>were in
>>HKEY_Local_Machine\Software\Microsoft\Windows\Curr entVersion\RunServices
>>
>>If not, stop right now and tell us where you found them, otherwise:
>>3. Click on the Key itself (folder looking thing), then click File>Export,
>>save the file to your Desktop and call it RunServices.reg.\
>>
>>4. Delete the two entries you found (not the whole Key, just those two
>>entries you found.
>>
>>5. Close REGEDIT and restart.
>>
> Recently removed Turnpike as I thought it would have cleared the problem
>
> Searched for pgpsdk using *.* and found it in:
> Turnpike Installer log in folder C:\Windows
> System................C:\Windows
> User.....................C:\Windows
> Notepad.lgc...........C:\Windows\Applog
> + several more but these are in the files I renamed and saved to desktop
> (do I still need these?)
> --
> Des

Des

July 14th 08, 10:07 AM

In message >, Gary S. Terhune
> writes

Hi, my Internet service has been down since Friday, so I'm going to have
to get back to you shortly.

thanks

>First, answer my other reply, posted just a few minutes ago. If you didn't
>already get rid of the Registry entries, do so and then test. If the error
>recurs, check to see if the Registry entries are back. If they are, that's a
>hint.
>
>Regardless of anything else you do, do yourself a BIG favor and change these
>settings. In Windows Explorer, Tools menu (assuming you're up to date with
>IE, otherwise in the View menu) look for Folder Options. In Folder Options,
>on the View tab, uncheck the following item:
>"Hide file extensions for known file types"
>
>Then, right above that setting, click "Show all files."
>
>If there are no longer any entries in the Registry referring to the program,
>and you still get the error, repeat the Find searches I suggested. Please
>report the results here, even though you replied to an entirely unrelated
>post that has no mention of Find, but instead only discusses the Registry.
>
>And, please, help us help you by replying more diligently. For instance,
>please reply to each paragraph, even if it's only to say, "Done!" You can do
>that "inline" or with a fully fleshed out top or bottom post. But, "I did
>that, it didn't work" as a reply to my rather more complicated instructions
>gives me no useful information. I structure my paragraphs for just that kind
>of back & forth conversation. You are being much too taciturn. You need to
>report fully and formally for this to work.
>

--
Des

Person

July 15th 08, 07:07 AM

In message >, Gary S. Terhune
> writes
>First, answer my other reply, posted just a few minutes ago. If you didn't
>already get rid of the Registry entries, do so and then test. If the error
>recurs, check to see if the Registry entries are back. If they are, that's a
>hint.
>
entries are still present. Deleted entries
>Regardless of anything else you do, do yourself a BIG favor and change these
>settings. In Windows Explorer, Tools menu (assuming you're up to date with
>IE, otherwise in the View menu) look for Folder Options. In Folder Options,
>on the View tab, uncheck the following item:
>"Hide file extensions for known file types"
>
Found 'folder options' in 'My Computer'

unchecked
>Then, right above that setting, click "Show all files."
"show all files" already selected. There's nothing to 'click' (right
clicking it just brings up...what's this?)
>
>If there are no longer any entries in the Registry referring to the program,
>and you still get the error, repeat the Find searches I suggested. Please
>report the results here, even though you replied to an entirely unrelated
>post that has no mention of Find, but instead only discusses the Registry.
>
searched for pgpsdk again and found "ab"
STATICVXD.........."pgpsdk.vxd". This was in the folder VxD then
sub-folder PGPsdk.
Do I need to delete these entries?
>And, please, help us help you by replying more diligently. For instance,
>please reply to each paragraph, even if it's only to say, "Done!" You can do
>that "inline" or with a fully fleshed out top or bottom post. But, "I did
>that, it didn't work" as a reply to my rather more complicated instructions
>gives me no useful information. I structure my paragraphs for just that kind
>of back & forth conversation. You are being much too taciturn. You need to
>report fully and formally for this to work.
>
My internet access has been down for a few days. Up and running again
but all your previous messages have expired and were deleted from my
inbox (just in case I'm asked to refer to earlier messages you'd need to
repeat the instructions again. Thankyou)

--
Des

Gary S. Terhune[_2_]

July 15th 08, 08:27 AM

"Person" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>First, answer my other reply, posted just a few minutes ago. If you didn't
>>already get rid of the Registry entries, do so and then test. If the error
>>recurs, check to see if the Registry entries are back. If they are, that's
>>a
>>hint.
>>
> entries are still present. Deleted entries
>>Regardless of anything else you do, do yourself a BIG favor and change
>>these
>>settings. In Windows Explorer, Tools menu (assuming you're up to date with
>>IE, otherwise in the View menu) look for Folder Options. In Folder
>>Options,
>>on the View tab, uncheck the following item:
>>"Hide file extensions for known file types"
>>
> Found 'folder options' in 'My Computer'
>
> unchecked

Just curious: Ws it already unchecked?

>>Then, right above that setting, click "Show all files."
> "show all files" already selected. There's nothing to 'click' (right
> clicking it just brings up...what's this?)

That's fine.

>>
>>If there are no longer any entries in the Registry referring to the
>>program,
>>and you still get the error, repeat the Find searches I suggested. Please
>>report the results here, even though you replied to an entirely unrelated
>>post that has no mention of Find, but instead only discusses the Registry.
>>
> searched for pgpsdk again and found "ab" STATICVXD.........."pgpsdk.vxd".
> This was in the folder VxD then sub-folder PGPsdk.
> Do I need to delete these entries?

That's in the Registry? If so, please right-click the "folder" (it's
properly called a Key in the Registry), choose Copy Key Name, and paste that
into a reply, so I can see the entire path. Or simply open that Key, check
the View menu that Status bar is enabled, then look at the bottom of the
window. Does it say:
My Computer\HKEY_LOCAL_MACHINE\System\CurrentControlS et\Services\VxD\PGPsdk

If so, if it says *exactly* that, then use File menu>Export Registry File to
save a copy of the key to your Desktop (call it pgpsdk_VxD.reg), then once
that is completed, delete the key named "PGPsdk". Reboot and test.

Otherwise, post the name of the Key here.

>>And, please, help us help you by replying more diligently. For instance,
>>please reply to each paragraph, even if it's only to say, "Done!" You can
>>do
>>that "inline" or with a fully fleshed out top or bottom post. But, "I did
>>that, it didn't work" as a reply to my rather more complicated
>>instructions
>>gives me no useful information. I structure my paragraphs for just that
>>kind
>>of back & forth conversation. You are being much too taciturn. You need to
>>report fully and formally for this to work.
>>
> My internet access has been down for a few days. Up and running again but
> all your previous messages have expired and were deleted from my inbox
> (just in case I'm asked to refer to earlier messages you'd need to repeat
> the instructions again. Thankyou)

I understand. I figured you were having some difficulties what with the
variable name and all, <s>. But if you found what I think you found in the
Registry, you found the problem, and deleting that key is the solution.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

Person

July 15th 08, 12:20 PM

In message >, Gary S. Terhune
> writes
>"Person" > wrote in message
...
>> In message >, Gary S. Terhune
>> > writes
>>>First, answer my other reply, posted just a few minutes ago. If you didn't
>>>already get rid of the Registry entries, do so and then test. If the error
>>>recurs, check to see if the Registry entries are back. If they are, that's
>>>a
>>>hint.
>>>
>> entries are still present. Deleted entries
>>>Regardless of anything else you do, do yourself a BIG favor and change
>>>these
>>>settings. In Windows Explorer, Tools menu (assuming you're up to date with
>>>IE, otherwise in the View menu) look for Folder Options. In Folder
>>>Options,
>>>on the View tab, uncheck the following item:
>>>"Hide file extensions for known file types"
>>>
>> Found 'folder options' in 'My Computer'
>>
>> unchecked
>
>Just curious: Ws it already unchecked?

I don't think it was

>
>>>Then, right above that setting, click "Show all files."
>> "show all files" already selected. There's nothing to 'click' (right
>> clicking it just brings up...what's this?)
>
>That's fine.
>
>>>
>>>If there are no longer any entries in the Registry referring to the
>>>program,
>>>and you still get the error, repeat the Find searches I suggested. Please
>>>report the results here, even though you replied to an entirely unrelated
>>>post that has no mention of Find, but instead only discusses the Registry.
>>>
>> searched for pgpsdk again and found "ab" STATICVXD.........."pgpsdk.vxd".
>> This was in the folder VxD then sub-folder PGPsdk.
>> Do I need to delete these entries?
>
>That's in the Registry? If so, please right-click the "folder" (it's
>properly called a Key in the Registry), choose Copy Key Name, and paste that
>into a reply, so I can see the entire path. Or simply open that Key, check
>the View menu that Status bar is enabled, then look at the bottom of the
>window. Does it say:
>My Computer\HKEY_LOCAL_MACHINE\System\CurrentControlS et\Services\VxD\PGPsdk
>
>If so, if it says *exactly* that, then use File menu>Export Registry File to
>save a copy of the key to your Desktop (call it pgpsdk_VxD.reg), then once
>that is completed, delete the key named "PGPsdk". Reboot and test.

Rebooted - Problem solved.

Thankyou

Can I delete ALL the pgp...files (6) I've saved to the desktop?
>
>Otherwise, post the name of the Key here.
>
>>>And, please, help us help you by replying more diligently. For instance,
>>>please reply to each paragraph, even if it's only to say, "Done!" You can
>>>do
>>>that "inline" or with a fully fleshed out top or bottom post. But, "I did
>>>that, it didn't work" as a reply to my rather more complicated
>>>instructions
>>>gives me no useful information. I structure my paragraphs for just that
>>>kind
>>>of back & forth conversation. You are being much too taciturn. You need to
>>>report fully and formally for this to work.
>>>
>> My internet access has been down for a few days. Up and running again but
>> all your previous messages have expired and were deleted from my inbox
>> (just in case I'm asked to refer to earlier messages you'd need to repeat
>> the instructions again. Thankyou)
>
>I understand. I figured you were having some difficulties what with the
>variable name and all, <s>. But if you found what I think you found in the
>Registry, you found the problem, and deleting that key is the solution.
>

--
Des

Gary S. Terhune[_2_]

July 15th 08, 12:47 PM

Glad to hear it's fixed!

Standard operating procedure for exported REG files in these cases is to
hold on to them for a month or so and then, presuming no other problems have
popped up, you can delete them if you want. Understand that they are the
only records you have of what was in the Registry before you deleted the
entries. You may never want to restore them, but they may contain valuable
clues if some other related issue comes up over the next several weeks.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Person" > wrote in message
...
> In message >, Gary S. Terhune
> > writes
>>"Person" > wrote in message
...
>>> In message >, Gary S. Terhune
>>> > writes
>>>>First, answer my other reply, posted just a few minutes ago. If you
>>>>didn't
>>>>already get rid of the Registry entries, do so and then test. If the
>>>>error
>>>>recurs, check to see if the Registry entries are back. If they are,
>>>>that's
>>>>a
>>>>hint.
>>>>
>>> entries are still present. Deleted entries
>>>>Regardless of anything else you do, do yourself a BIG favor and change
>>>>these
>>>>settings. In Windows Explorer, Tools menu (assuming you're up to date
>>>>with
>>>>IE, otherwise in the View menu) look for Folder Options. In Folder
>>>>Options,
>>>>on the View tab, uncheck the following item:
>>>>"Hide file extensions for known file types"
>>>>
>>> Found 'folder options' in 'My Computer'
>>>
>>> unchecked
>>
>>Just curious: Ws it already unchecked?
>
>
> I don't think it was
>
>>
>>>>Then, right above that setting, click "Show all files."
>>> "show all files" already selected. There's nothing to 'click' (right
>>> clicking it just brings up...what's this?)
>>
>>That's fine.
>>
>>>>
>>>>If there are no longer any entries in the Registry referring to the
>>>>program,
>>>>and you still get the error, repeat the Find searches I suggested.
>>>>Please
>>>>report the results here, even though you replied to an entirely
>>>>unrelated
>>>>post that has no mention of Find, but instead only discusses the
>>>>Registry.
>>>>
>>> searched for pgpsdk again and found "ab"
>>> STATICVXD.........."pgpsdk.vxd".
>>> This was in the folder VxD then sub-folder PGPsdk.
>>> Do I need to delete these entries?
>>
>>That's in the Registry? If so, please right-click the "folder" (it's
>>properly called a Key in the Registry), choose Copy Key Name, and paste
>>that
>>into a reply, so I can see the entire path. Or simply open that Key, check
>>the View menu that Status bar is enabled, then look at the bottom of the
>>window. Does it say:
>>My
>>Computer\HKEY_LOCAL_MACHINE\System\CurrentControlS et\Services\VxD\PGPsdk
>>
>>If so, if it says *exactly* that, then use File menu>Export Registry File
>>to
>>save a copy of the key to your Desktop (call it pgpsdk_VxD.reg), then once
>>that is completed, delete the key named "PGPsdk". Reboot and test.
>
> Rebooted - Problem solved.
>
> Thankyou
>
> Can I delete ALL the pgp...files (6) I've saved to the desktop?
>>
>>Otherwise, post the name of the Key here.
>>
>>>>And, please, help us help you by replying more diligently. For instance,
>>>>please reply to each paragraph, even if it's only to say, "Done!" You
>>>>can
>>>>do
>>>>that "inline" or with a fully fleshed out top or bottom post. But, "I
>>>>did
>>>>that, it didn't work" as a reply to my rather more complicated
>>>>instructions
>>>>gives me no useful information. I structure my paragraphs for just that
>>>>kind
>>>>of back & forth conversation. You are being much too taciturn. You need
>>>>to
>>>>report fully and formally for this to work.
>>>>
>>> My internet access has been down for a few days. Up and running again
>>> but
>>> all your previous messages have expired and were deleted from my inbox
>>> (just in case I'm asked to refer to earlier messages you'd need to
>>> repeat
>>> the instructions again. Thankyou)
>>
>>I understand. I figured you were having some difficulties what with the
>>variable name and all, <s>. But if you found what I think you found in the
>>Registry, you found the problem, and deleting that key is the solution.
>>
>
> --
> Des