Problems Printing

[Dave]

I have an older HP computer with a Deskjet 610cl printer. It has worked fine
for a number of years for my grandmother to check her email and play games.
All of a sudden the printer will not even print a test page. I have
uninstalled all of the software and drivers with no luck and have even
installed the printer on another PC with no problems. Short of reinstalling
the OS what can i try to solve the problem? I tried using a generic driver
along with the lasted one from HP too. I was not able to go in DOS and try
that route, but it just seems like there is something with the OS. Thanks
for the help.

Dave

[Richard G. Harper]

If the printer won't even print a test page from the control buttons on the
printer then it's most likely the printer that is dead, not Windows.

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dave" > wrote in message
...
>I have an older HP computer with a Deskjet 610cl printer. It has worked
>fine
> for a number of years for my grandmother to check her email and play
> games.
> All of a sudden the printer will not even print a test page. I have
> uninstalled all of the software and drivers with no luck and have even
> installed the printer on another PC with no problems. Short of
> reinstalling
> the OS what can i try to solve the problem? I tried using a generic driver
> along with the lasted one from HP too. I was not able to go in DOS and
> try
> that route, but it just seems like there is something with the OS. Thanks
> for the help.
>
> Dave

[Dave]

Richard,

The printer itself will do a test/demo page but when i go to the control
panel and try doing a test page in the printer settings it will not print.
Like i said the printer was installed on a PC running XP and works just fine.


"Richard G. Harper" wrote:

> If the printer won't even print a test page from the control buttons on the
> printer then it's most likely the printer that is dead, not Windows.
>

[Dave]

Any ideas??


"Dave" wrote:

> Richard,
>
> The printer itself will do a test/demo page but when i go to the control
> panel and try doing a test page in the printer settings it will not print.
> Like i said the printer was installed on a PC running XP and works just fine.
>
>
> "Richard G. Harper" wrote:
>
> > If the printer won't even print a test page from the control buttons on the
> > printer then it's most likely the printer that is dead, not Windows.
> >
>

[Dave]

Any ideas??


"Dave" wrote:

> Richard,
>
> The printer itself will do a test/demo page but when i go to the control
> panel and try doing a test page in the printer settings it will not print.
> Like i said the printer was installed on a PC running XP and works just fine.
>
>
> "Richard G. Harper" wrote:
>
> > If the printer won't even print a test page from the control buttons on the
> > printer then it's most likely the printer that is dead, not Windows.
> >
>

[Mike M]

How does the DJ610 connect to the PC? Does it use a parallel port on the
PC? Is the cable you are using with the Win Me PC the same one that you
used with the PC running XP? Check that you haven't somehow bent one of
the pins.

Open the Device Manager. What does the entry for the parallel port in the
section Ports (COM & LPT) have to say? Is it labelled ECP or EPP? Is it
"yellow banged"?

When you open the Properties sheet for the printer (Start | Settings |
Printers, select printer, right click and then click Properties), on the
Ports tab, which port is checked/selected? If there is no Ports tab, look
on the Details tab and you will find a drop down box labelled "Print to
the following port", Which port is selected?
--
Mike Maltby



Dave > wrote:

> Any ideas??

[Dave]

Mike,

The printer uses the parallel port and has been using the same port and
cable for about 4 years and never unplugged. I will look at the pins but
they should be ok since it worked fine on my PC running XP, so yes same
cable. This same type of problem happened a few years back which was solved
my reinstalling the print driver.

I will look at the device manager when i stop at their house next but I know
it was not highlighted in yellow and was using the LPT1 port. I even tried
to delete the port and do a restart to reinstall it with no luck. I don't
know if it was ECP of EPP,

It was selected to use the LPT1 port and i tried adding a new port in there
to with no luck.

Dave

"Mike M" wrote:

> How does the DJ610 connect to the PC? Does it use a parallel port on the
> PC? Is the cable you are using with the Win Me PC the same one that you
> used with the PC running XP? Check that you haven't somehow bent one of
> the pins.
>
> Open the Device Manager. What does the entry for the parallel port in the
> section Ports (COM & LPT) have to say? Is it labelled ECP or EPP? Is it
> "yellow banged"?
>
> When you open the Properties sheet for the printer (Start | Settings |
> Printers, select printer, right click and then click Properties), on the
> Ports tab, which port is checked/selected? If there is no Ports tab, look
> on the Details tab and you will find a drop down box labelled "Print to
> the following port", Which port is selected?
> --
> Mike Maltby
>
>
>
> Dave > wrote:
>
> > Any ideas??
>
>

[Dave]

Mike,

The printer uses the parallel port and has been using the same port and
cable for about 4 years and never unplugged. I will look at the pins but
they should be ok since it worked fine on my PC running XP, so yes same
cable. This same type of problem happened a few years back which was solved
my reinstalling the print driver.

I will look at the device manager when i stop at their house next but I know
it was not highlighted in yellow and was using the LPT1 port. I even tried
to delete the port and do a restart to reinstall it with no luck. I don't
know if it was ECP of EPP,

It was selected to use the LPT1 port and i tried adding a new port in there
to with no luck.

Dave

"Mike M" wrote:

> How does the DJ610 connect to the PC? Does it use a parallel port on the
> PC? Is the cable you are using with the Win Me PC the same one that you
> used with the PC running XP? Check that you haven't somehow bent one of
> the pins.
>
> Open the Device Manager. What does the entry for the parallel port in the
> section Ports (COM & LPT) have to say? Is it labelled ECP or EPP? Is it
> "yellow banged"?
>
> When you open the Properties sheet for the printer (Start | Settings |
> Printers, select printer, right click and then click Properties), on the
> Ports tab, which port is checked/selected? If there is no Ports tab, look
> on the Details tab and you will find a drop down box labelled "Print to
> the following port", Which port is selected?
> --
> Mike Maltby
>
>
>
> Dave > wrote:
>
> > Any ideas??
>
>

[Dave]

Mike,

The printer uses the parallel port and has been using the same port and
cable for about 4 years and never unplugged. I will look at the pins but
they should be ok since it worked fine on my PC running XP, so yes same
cable. This same type of problem happened a few years back which was solved
my reinstalling the print driver.

I will look at the device manager when i stop at their house next but I know
it was not highlighted in yellow and was using the LPT1 port. I even tried
to delete the port and do a restart to reinstall it with no luck. I don't
know if it was ECP of EPP,

It was selected to use the LPT1 port and i tried adding a new port in there
to with no luck.

Dave


"Mike M" wrote:

> How does the DJ610 connect to the PC? Does it use a parallel port on the
> PC? Is the cable you are using with the Win Me PC the same one that you
> used with the PC running XP? Check that you haven't somehow bent one of
> the pins.
>
> Open the Device Manager. What does the entry for the parallel port in the
> section Ports (COM & LPT) have to say? Is it labelled ECP or EPP? Is it
> "yellow banged"?
>
> When you open the Properties sheet for the printer (Start | Settings |
> Printers, select printer, right click and then click Properties), on the
> Ports tab, which port is checked/selected? If there is no Ports tab, look
> on the Details tab and you will find a drop down box labelled "Print to
> the following port", Which port is selected?
> --
> Mike Maltby
>
>
>
> Dave > wrote:
>
> > Any ideas??
>
>