Unable to log off windows

[tcharles]

My older computer will not shut down by loging off windows from the start
menu. It just keeps coming back on. I can only shut it off by using the
main power source. The button on the pc will turn it on, but will not turn
it off. Is this a power button problem? Or a problems in windows? (I have
current NORTON antivirus, updated and scanned daily. Thank you for any help.

[Ron Badour]

I am assuming you are running W98SE and, if so, run msconfig.exe, general
tab, advanced button. Mark the "Disable fast shutdown" box because it can
cause shutdown to work too fast and a reboot is the result. If the entry
does not exist or if it is already marked, MVP Jim Eshelman has general
troubleshooting procedures for W95/98/98SE shutdown problems at
http://www.aumha.org/a/shutdown.htm and procedures for W98SE in particular
at http://www.aumha.org/a/shtdwnse.htm

The power button should work--just hold it in until the PC shuts down.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"tcharles" > wrote in message
...
> My older computer will not shut down by loging off windows from the start
> menu. It just keeps coming back on. I can only shut it off by using the
> main power source. The button on the pc will turn it on, but will not
> turn
> it off. Is this a power button problem? Or a problems in windows? (I
> have
> current NORTON antivirus, updated and scanned daily. Thank you for any
> help.