audio is gone

[Red starcut spinnaker]

I've done all of the below items Noel stated here, and my audio is still
kaput. The speaker icon in the startup taskbar does not appear, but an
empty space for it does. How to I find the driver on the Microsoft web site,
and remove the corrupt one, replacing it with the new one? Or are there
other remedies I can try to bring back the sound?

Tim


"Noel Paton" wrote:

> Reboot to Safe Mode
> Open Device Manager
> Remove ALL Sound &Multimedia devices
> Remove ALL error-flagged devices
> Remove ALL entries in the 'Other Devices' branch - if present
> Reboot to Normal Mode - Windows will reinstall the required drivers,
> hopefully curing your problem.

[Noel Paton]

MS doesn't supply drivers - the card manufacturers do
You need to find out what card is installed on your machine - try using
aida32 (from http://www.aumha.org/freeware/freeware.php#aida32) - install
and run it - it will tell you the make and model of the sound devices, and
you can then go to the manufacturer's website for the latest ME drivers

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Red starcut spinnaker" >
wrote in message ...
> I've done all of the below items Noel stated here, and my audio is still
> kaput. The speaker icon in the startup taskbar does not appear, but an
> empty space for it does. How to I find the driver on the Microsoft web
> site,
> and remove the corrupt one, replacing it with the new one? Or are there
> other remedies I can try to bring back the sound?
>
> Tim
>
>
> "Noel Paton" wrote:
>
>> Reboot to Safe Mode
>> Open Device Manager
>> Remove ALL Sound &Multimedia devices
>> Remove ALL error-flagged devices
>> Remove ALL entries in the 'Other Devices' branch - if present
>> Reboot to Normal Mode - Windows will reinstall the required drivers,
>> hopefully curing your problem.
>

[Red starcut spinnaker]

Found the card and downloaded the new driver and installed. Still no audio
icon appears in task bar nor is there operation of sound. Any other
suggestions or remedies to try?

"Noel Paton" wrote:

> MS doesn't supply drivers - the card manufacturers do
> You need to find out what card is installed on your machine - try using
> aida32 (from http://www.aumha.org/freeware/freeware.php#aida32) - install
> and run it - it will tell you the make and model of the sound devices, and
> you can then go to the manufacturer's website for the latest ME drivers
>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> "Red starcut spinnaker" >
> wrote in message ...
> > I've done all of the below items Noel stated here, and my audio is still
> > kaput. The speaker icon in the startup taskbar does not appear, but an
> > empty space for it does. How to I find the driver on the Microsoft web
> > site,
> > and remove the corrupt one, replacing it with the new one? Or are there
> > other remedies I can try to bring back the sound?
> >
> > Tim
> >
> >
> > "Noel Paton" wrote:
> >
> >> Reboot to Safe Mode
> >> Open Device Manager
> >> Remove ALL Sound &Multimedia devices
> >> Remove ALL error-flagged devices
> >> Remove ALL entries in the 'Other Devices' branch - if present
> >> Reboot to Normal Mode - Windows will reinstall the required drivers,
> >> hopefully curing your problem.
> >
>
>
>

[Noel Paton]

Have you checked the speakers? - unplug them from the mains and the PC for
10 minutes, and then plug them back in - see if that helps
The icon can be switched on from inside the Sound Properties UI in Control
Panel

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Red starcut spinnaker" >
wrote in message ...
> Found the card and downloaded the new driver and installed. Still no
> audio
> icon appears in task bar nor is there operation of sound. Any other
> suggestions or remedies to try?
>
> "Noel Paton" wrote:
>
>> MS doesn't supply drivers - the card manufacturers do
>> You need to find out what card is installed on your machine - try using
>> aida32 (from http://www.aumha.org/freeware/freeware.php#aida32) -
>> install
>> and run it - it will tell you the make and model of the sound devices,
>> and
>> you can then go to the manufacturer's website for the latest ME drivers
>>
>> --
>> Noel Paton (MS-MVP 2002-2006, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.crashfixpc.com/millsrpch.htm
>>
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>> "Red starcut spinnaker" >
>> wrote in message
>> ...
>> > I've done all of the below items Noel stated here, and my audio is
>> > still
>> > kaput. The speaker icon in the startup taskbar does not appear, but an
>> > empty space for it does. How to I find the driver on the Microsoft web
>> > site,
>> > and remove the corrupt one, replacing it with the new one? Or are
>> > there
>> > other remedies I can try to bring back the sound?
>> >
>> > Tim
>> >
>> >
>> > "Noel Paton" wrote:
>> >
>> >> Reboot to Safe Mode
>> >> Open Device Manager
>> >> Remove ALL Sound &Multimedia devices
>> >> Remove ALL error-flagged devices
>> >> Remove ALL entries in the 'Other Devices' branch - if present
>> >> Reboot to Normal Mode - Windows will reinstall the required drivers,
>> >> hopefully curing your problem.
>> >
>>
>>
>>

[Mike Cawood, HND BIT]

"Noel Paton" > wrote in message
...
> Have you checked the speakers? - unplug them from the mains and the PC
for
> 10 minutes, and then plug them back in - see if that helps
> The icon can be switched on from inside the Sound Properties UI in
Control
> Panel
>
On my PC, there are 3 jack sockets on the back, mic., line in &
speakers. Have you checked that the speakers are plugged into the
correct socket, it's an easy mistake to make.
Regards Mike.

[Noel Paton]

"Mike Cawood, HND BIT" > wrote in
message ...
> On my PC, there are 3 jack sockets on the back, mic., line in &
> speakers. Have you checked that the speakers are plugged into the
> correct socket, it's an easy mistake to make.
> Regards Mike.
>
(good point!)

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

[Red starcut spinnaker]

Sounds and Multimedia Properties / Sounds / . . . the Sound Volume slider
does not function (light grey field) and the check box for "show volume
control on the taskbar" is also inoperative, but the box is checked.
Computer is a ThinkPad i Series Four Model 1300. Speakers operate, since
occasionally will emit a faint 'pop' when retreiving mail, etc. Is there a
diagnostic that I could run . . . other suggestions?
"Noel Paton" wrote:

>
> "Mike Cawood, HND BIT" > wrote in
> message ...
> > On my PC, there are 3 jack sockets on the back, mic., line in &
> > speakers. Have you checked that the speakers are plugged into the
> > correct socket, it's an easy mistake to make.
> > Regards Mike.
> >
> (good point!)
>
> --
> Noel Paton (MS-MVP 2002-2006, Windows)
>
> Nil Carborundum Illegitemi
> http://www.crashfixpc.com/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
>
>

[webster72n]

I have a diagnostic built into my sound card (Creative) and it is accessible
from programs. You may be able to find something similar in your setup, but
it is unlikely to 'solve' your problem.
Usually a total uninstall ( including removal of the sound card, if
appliccable, with a fresh reinstall of the card and the program will do the
trick.
Did you check your three connections in the back, as Mike suggested?

Harry.




"Red starcut spinnaker" >
wrote in message ...
>
> Sounds and Multimedia Properties / Sounds / . . . the Sound Volume slider
> does not function (light grey field) and the check box for "show volume
> control on the taskbar" is also inoperative, but the box is checked.
> Computer is a ThinkPad i Series Four Model 1300. Speakers operate, since
> occasionally will emit a faint 'pop' when retreiving mail, etc. Is there
a
> diagnostic that I could run . . . other suggestions?
> "Noel Paton" wrote:
>
> >
> > "Mike Cawood, HND BIT" > wrote in
> > message ...
> > > On my PC, there are 3 jack sockets on the back, mic., line in &
> > > speakers. Have you checked that the speakers are plugged into the
> > > correct socket, it's an easy mistake to make.
> > > Regards Mike.
> > >
> > (good point!)
> >
> > --
> > Noel Paton (MS-MVP 2002-2006, Windows)
> >
> > Nil Carborundum Illegitemi
> > http://www.crashfixpc.com/millsrpch.htm
> >
> > http://tinyurl.com/6oztj
> >
> > Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
> >
> >
> >

[Red starcut spinnaker]

Well, it took awhile, but . . . it's back! Things actually got worse before
getting better. Downloaded two new MS Critical Updates and wound up with
errors at startup not recognising newly installed hardware (there was none).
Lots of lock ups and cold boots later, and tryed to work around this. System
Restore would not operate earlier, but I finally defragged in Safe Mode, then
ran System Restore several times unsuccessfully . . . the third time with
restore point of nearly 2 months ago ran properly, and I now have audio back,
plus my powermonitor works as well. MS Windows remains fickle, and a mystery
to me, but it's running once more! Thanks for your assistance.

"webster72n" wrote:

>
> I have a diagnostic built into my sound card (Creative) and it is accessible
> from programs. You may be able to find something similar in your setup, but
> it is unlikely to 'solve' your problem.
> Usually a total uninstall ( including removal of the sound card, if
> appliccable, with a fresh reinstall of the card and the program will do the
> trick.
> Did you check your three connections in the back, as Mike suggested?
>
> Harry.
>
>
>
>
> "Red starcut spinnaker" >
> wrote in message ...
> >
> > Sounds and Multimedia Properties / Sounds / . . . the Sound Volume slider
> > does not function (light grey field) and the check box for "show volume
> > control on the taskbar" is also inoperative, but the box is checked.
> > Computer is a ThinkPad i Series Four Model 1300. Speakers operate, since
> > occasionally will emit a faint 'pop' when retreiving mail, etc. Is there
> a
> > diagnostic that I could run . . . other suggestions?
> > "Noel Paton" wrote:
> >
> > >
> > > "Mike Cawood, HND BIT" > wrote in
> > > message ...
> > > > On my PC, there are 3 jack sockets on the back, mic., line in &
> > > > speakers. Have you checked that the speakers are plugged into the
> > > > correct socket, it's an easy mistake to make.
> > > > Regards Mike.
> > > >
> > > (good point!)
> > >
> > > --
> > > Noel Paton (MS-MVP 2002-2006, Windows)
> > >
> > > Nil Carborundum Illegitemi
> > > http://www.crashfixpc.com/millsrpch.htm
> > >
> > > http://tinyurl.com/6oztj
> > >
> > > Please read http://dts-l.org/goodpost.htm on how to post messages to
> NG's
> > >
> > >
> > >
>
>
>

[webster72n]

Sorry about the delay:
'Mystery' seems to be the correct description, but glad to hear you are
'straightened out', thanks to SR and your ingenuity.
What are the symptoms of your 'fickle' state in windows?

Harry.


"Red starcut spinnaker" >
wrote in message ...
> Well, it took awhile, but . . . it's back! Things actually got worse
before
> getting better. Downloaded two new MS Critical Updates and wound up with
> errors at startup not recognising newly installed hardware (there was
none).
> Lots of lock ups and cold boots later, and tryed to work around this.
System
> Restore would not operate earlier, but I finally defragged in Safe Mode,
then
> ran System Restore several times unsuccessfully . . . the third time with
> restore point of nearly 2 months ago ran properly, and I now have audio
back,
> plus my powermonitor works as well. MS Windows remains fickle, and a
mystery
> to me, but it's running once more! Thanks for your assistance.
>
> "webster72n" wrote:
>
> >
> > I have a diagnostic built into my sound card (Creative) and it is
accessible
> > from programs. You may be able to find something similar in your setup,
but
> > it is unlikely to 'solve' your problem.
> > Usually a total uninstall ( including removal of the sound card, if
> > appliccable, with a fresh reinstall of the card and the program will do
the
> > trick.
> > Did you check your three connections in the back, as Mike suggested?
> >
> > Harry.
> >
> >
> >
> >
> > "Red starcut spinnaker" >
> > wrote in message
...
> > >
> > > Sounds and Multimedia Properties / Sounds / . . . the Sound Volume
slider
> > > does not function (light grey field) and the check box for "show
volume
> > > control on the taskbar" is also inoperative, but the box is checked.
> > > Computer is a ThinkPad i Series Four Model 1300. Speakers operate,
since
> > > occasionally will emit a faint 'pop' when retreiving mail, etc. Is
there
> > a
> > > diagnostic that I could run . . . other suggestions?
> > > "Noel Paton" wrote:
> > >
> > > >
> > > > "Mike Cawood, HND BIT" > wrote
in
> > > > message ...
> > > > > On my PC, there are 3 jack sockets on the back, mic., line in &
> > > > > speakers. Have you checked that the speakers are plugged into the
> > > > > correct socket, it's an easy mistake to make.
> > > > > Regards Mike.
> > > > >
> > > > (good point!)
> > > >
> > > > --
> > > > Noel Paton (MS-MVP 2002-2006, Windows)
> > > >
> > > > Nil Carborundum Illegitemi
> > > > http://www.crashfixpc.com/millsrpch.htm
> > > >
> > > > http://tinyurl.com/6oztj
> > > >
> > > > Please read http://dts-l.org/goodpost.htm on how to post messages to
> > NG's
> > > >
> > > >
> > > >
> >
> >
> >

[JonOK]

WOW, you (had) the exact problem I am having now.

Possible to get a link back to your orginal post ???


Jon


--
JonOK
------------------------------------------------------------------------
JonOK's Profile: http://www.windowsforum.com/member.php?userid=154
View this thread: http://www.windowsforum.com/showthread.php?t=1907741

[Red starcut spinnaker]

'Fickle', in that it's always something on the fritz with Microsoft.
Millions of lines of code layered on top of each other seems to cause trouble
everytime one turns around. For instance, after solving this audio and
battery problem, I now find that my MS Word program is shot. The software
loads an Word document, but then appears an error message "Winword has caused
and error in HPFWIN20.DLL. Winword will now close." This takes me out of
using word processing until I remedy this new problem. Could be tied to a
Microsoft Critical Update, the latest I downloaded seems timely with the
problem, but who knows? That update was KB908519. I have no way of knowing
how to uninstall this update. I've uninstalled MS Office and reinstalled it.
Still get the same error message. Any ideas on this one?

Tim

"webster72n" wrote:

>
> Sorry about the delay:
> 'Mystery' seems to be the correct description, but glad to hear you are
> 'straightened out', thanks to SR and your ingenuity.
> What are the symptoms of your 'fickle' state in windows?
>
> Harry.

[Noel Paton]

Most problems with Word are the result of a corrupted Normal.dot template
file - try doing a Search for files of that name and rename all found to
Normal.jnk - the reboot and try again.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Red starcut spinnaker" >
wrote in message ...
> 'Fickle', in that it's always something on the fritz with Microsoft.
> Millions of lines of code layered on top of each other seems to cause
> trouble
> everytime one turns around. For instance, after solving this audio and
> battery problem, I now find that my MS Word program is shot. The software
> loads an Word document, but then appears an error message "Winword has
> caused
> and error in HPFWIN20.DLL. Winword will now close." This takes me out of
> using word processing until I remedy this new problem. Could be tied to a
> Microsoft Critical Update, the latest I downloaded seems timely with the
> problem, but who knows? That update was KB908519. I have no way of
> knowing
> how to uninstall this update. I've uninstalled MS Office and reinstalled
> it.
> Still get the same error message. Any ideas on this one?
>
> Tim
>
> "webster72n" wrote:
>
>>
>> Sorry about the delay:
>> 'Mystery' seems to be the correct description, but glad to hear you are
>> 'straightened out', thanks to SR and your ingenuity.
>> What are the symptoms of your 'fickle' state in windows?
>>
>> Harry.
>

[Noel Paton]

Try starting a new thread - it's *extremely* unlikely to be exactly the same
problem, as this one was a rather strange one!

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"JonOK" > wrote in message
...
>
> WOW, you (had) the exact problem I am having now.
>
> Possible to get a link back to your orginal post ???
>
>
> Jon
>
>
> --
> JonOK
> ------------------------------------------------------------------------
> JonOK's Profile: http://www.windowsforum.com/member.php?userid=154
> View this thread: http://www.windowsforum.com/showthread.php?t=1907741
>