usb keyboard/mouse not recognized

[Mayollie]

Hi all!
I'm new here, and I dont know anything about computers, so
please bear with me. I will try to be as specific as I
possibly can.
-hard drive crashed on old computer, windows 98SE Gateway
Astro..bought used hard drive with windows 98 installed.
Tried to install hp printer/scanner/copier all in one,
however it needed true color? not sure exactly, but the
color wasnt right and couldnt get it to change to what the
printer needed.
-hubby (who is the one doing all this) says he uninstalled
the windows that came on used hard drive, and used restore
disk that was from original hard drive.
-At this point, windows doesnt recognize usb
keyboard/mouse, so we tried serial keyboard, but it didnt
work either..
-hubby says that keyboard/mouse work in BIOS? and DOS but
cant figure why they dont once we get to the Windows logon
screen.

Any help on this would be greatly appreciated, and I hope
that I gave enough info.

TIA!!! :)
Monica

[[email protected]]

I've also eneountered similar problmes.Win 98 SE could
detect the USB keyboard & mouse in SAFE Mode but not in
Normal Mode.Couldn't update driver in Devic eManager.
Hope to see a solution soon.

>-----Original Message-----
>Hi all!
>I'm new here, and I dont know anything about computers,
so
>please bear with me. I will try to be as specific as I
>possibly can.
>-hard drive crashed on old computer, windows 98SE Gateway
>Astro..bought used hard drive with windows 98 installed.
>Tried to install hp printer/scanner/copier all in one,
>however it needed true color? not sure exactly, but the
>color wasnt right and couldnt get it to change to what
the
>printer needed.
>-hubby (who is the one doing all this) says he
uninstalled
>the windows that came on used hard drive, and used
restore
>disk that was from original hard drive.
>-At this point, windows doesnt recognize usb
>keyboard/mouse, so we tried serial keyboard, but it didnt
>work either..
>-hubby says that keyboard/mouse work in BIOS? and DOS but
>cant figure why they dont once we get to the Windows
logon
>screen.
>
>Any help on this would be greatly appreciated, and I hope
>that I gave enough info.
>
>TIA!!! :)
> Monica
>.
>

Well I am almost relieved to see that I am not the only
one with this problem...however, my hubby has since
contacted Gateway, and they told him that we needed to get
a new OS; my hubby disagrees since we never had a problem
with it before..I guess we will just have to wait and see!
>-----Original Message-----
>
>I've also eneountered similar problmes.Win 98 SE could
>detect the USB keyboard & mouse in SAFE Mode but not in
>Normal Mode.Couldn't update driver in Devic eManager.
>Hope to see a solution soon.
>
>>-----Original Message-----
>>Hi all!
>>I'm new here, and I dont know anything about computers,
>so
>>please bear with me. I will try to be as specific as I
>>possibly can.
>>-hard drive crashed on old computer, windows 98SE
Gateway
>>Astro..bought used hard drive with windows 98
installed.
>>Tried to install hp printer/scanner/copier all in one,
>>however it needed true color? not sure exactly, but the
>>color wasnt right and couldnt get it to change to what
>the
>>printer needed.
>>-hubby (who is the one doing all this) says he
>uninstalled
>>the windows that came on used hard drive, and used
>restore
>>disk that was from original hard drive.
>>-At this point, windows doesnt recognize usb
>>keyboard/mouse, so we tried serial keyboard, but it
didnt
>>work either..
>>-hubby says that keyboard/mouse work in BIOS? and DOS
but
>>cant figure why they dont once we get to the Windows
>logon
>>screen.
>>
>>Any help on this would be greatly appreciated, and I
hope
>>that I gave enough info.
>>
>>TIA!!! :)
>> Monica
>>.
>>
>.
>