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View Full Version : Ikernel stops responding during uninstallation


Herbert Chan
June 20th 04, 03:08 AM
Hello,

I have a SigmaTel IrDA USB adapter and have previously just plugged it in
and let win98se try to search the necessary files for installation. I have
recently learnt that this is not the right way, although the IrDA dongle
actually works as expected, as in allowing me to connect my cell phone to
the PC. I first remove the Infrared device from the Device Manager. Then I
tried to uninstall the SigmaTel IrDA adapter from the Add/Remove Program.
However, the uninstallation would stop after around 8%. Then I pressed
ctrl-alt-del to end the process. When I tried to dismiss the Add/Remove
Program, there was no response. So I pressed ctrl-alt-del again. This time,
an Ikernel showed up in the task list and it was not responding. So I
selected it and ended it. Then another dialog box came up:

Title: SigmaTel USB-IR Adapter
Message: Setup fails to run: Remote procedure call fails.

It is always this whenever I try to uninstall it again.

When I tried to run the setup program from the CD, it still asked me if I
wanted to uninstall, rather than letting me installing it over the original
files.

Any way to either:

1. enable me to uninstall the files; or
2. just to install the files over those already installed previously.

Thanks in advance

Herbert

H Leboeuf
June 20th 04, 12:21 PM
You probably need to install the latest MS installation program.

While Installing a New Program: Ikernel Caused an Invalid Page Fault in
Module Unknown
Ikernel caused an Invalid Page Fault in module unknown.
http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)

Error in Ikernel.exe When You Install Programs By Using InstallShield
The install Shield engine "ikernel.exe" could not be launched -Error loading
type library /dll
http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)

Initialization Error Troubleshooting
Setup initialization errors can be caused by a number of factors. This is a
non-exhaustive list of possible resolutions:
Error extracting support files, Error installing Ikernel.exe (0x any
number), Access is denied Error loading Type Library/DLL
http://support.installshield.com/kb/view.asp?articleid=Q104985
--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===
"Herbert Chan" > wrote in message
...
> Hello,
>
> I have a SigmaTel IrDA USB adapter and have previously just plugged it in
> and let win98se try to search the necessary files for installation. I have
> recently learnt that this is not the right way, although the IrDA dongle
> actually works as expected, as in allowing me to connect my cell phone to
> the PC. I first remove the Infrared device from the Device Manager. Then I
> tried to uninstall the SigmaTel IrDA adapter from the Add/Remove Program.
> However, the uninstallation would stop after around 8%. Then I pressed
> ctrl-alt-del to end the process. When I tried to dismiss the Add/Remove
> Program, there was no response. So I pressed ctrl-alt-del again. This
time,
> an Ikernel showed up in the task list and it was not responding. So I
> selected it and ended it. Then another dialog box came up:
>
> Title: SigmaTel USB-IR Adapter
> Message: Setup fails to run: Remote procedure call fails.
>
> It is always this whenever I try to uninstall it again.
>
> When I tried to run the setup program from the CD, it still asked me if I
> wanted to uninstall, rather than letting me installing it over the
original
> files.
>
> Any way to either:
>
> 1. enable me to uninstall the files; or
> 2. just to install the files over those already installed previously.
>
> Thanks in advance
>
> Herbert
>
>

Herbert Chan
June 20th 04, 02:20 PM
I am using win98se. And I actually think that I can still install and
uninstall other programs. Only the uninstallation of this IrDA USB Adapter
is causing me headaches.

So according to below, I should just delete the folder that holds the
installshield files?? Will this affect other install/uninstall programs?

TIA

Herbert

"H Leboeuf" > 秎ン
い级糶...
> You probably need to install the latest MS installation program.
>
> While Installing a New Program: Ikernel Caused an Invalid Page Fault in
> Module Unknown
> Ikernel caused an Invalid Page Fault in module unknown.
> http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)
>
> Error in Ikernel.exe When You Install Programs By Using InstallShield
> The install Shield engine "ikernel.exe" could not be launched -Error
loading
> type library /dll
> http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)
>
> Initialization Error Troubleshooting
> Setup initialization errors can be caused by a number of factors. This is
a
> non-exhaustive list of possible resolutions:
> Error extracting support files, Error installing Ikernel.exe (0x any
> number), Access is denied Error loading Type Library/DLL
> http://support.installshield.com/kb/view.asp?articleid=Q104985
> --
>
> Henri Leboeuf
> Web page: http://www.colba.net/~hlebo49/index.htm
> ===
> "Herbert Chan" > wrote in message
> ...
> > Hello,
> >
> > I have a SigmaTel IrDA USB adapter and have previously just plugged it
in
> > and let win98se try to search the necessary files for installation. I
have
> > recently learnt that this is not the right way, although the IrDA dongle
> > actually works as expected, as in allowing me to connect my cell phone
to
> > the PC. I first remove the Infrared device from the Device Manager. Then
I
> > tried to uninstall the SigmaTel IrDA adapter from the Add/Remove
Program.
> > However, the uninstallation would stop after around 8%. Then I pressed
> > ctrl-alt-del to end the process. When I tried to dismiss the Add/Remove
> > Program, there was no response. So I pressed ctrl-alt-del again. This
> time,
> > an Ikernel showed up in the task list and it was not responding. So I
> > selected it and ended it. Then another dialog box came up:
> >
> > Title: SigmaTel USB-IR Adapter
> > Message: Setup fails to run: Remote procedure call fails.
> >
> > It is always this whenever I try to uninstall it again.
> >
> > When I tried to run the setup program from the CD, it still asked me if
I
> > wanted to uninstall, rather than letting me installing it over the
> original
> > files.
> >
> > Any way to either:
> >
> > 1. enable me to uninstall the files; or
> > 2. just to install the files over those already installed previously.
> >
> > Thanks in advance
> >
> > Herbert
> >
> >
>

Herbert Chan
June 21st 04, 07:46 AM
Hello,

I have this idea:

So I have this "SigmaTel USB-IR Adapter" on the Add/Remove Program list. If
I'm able to remove this entry from the list, and to fool the setup program
that accompanies the dongle not to know that I have previously installed it,
although in an improper way, before, I may then be able to proceed with the
installation.

Is this possible and how should I go about it?

Thanks in advance.

Herbert

"Herbert Chan" > 秎ン
い级糶...
> I am using win98se. And I actually think that I can still install and
> uninstall other programs. Only the uninstallation of this IrDA USB Adapter
> is causing me headaches.
>
> So according to below, I should just delete the folder that holds the
> installshield files?? Will this affect other install/uninstall programs?
>
> TIA
>
> Herbert
>
> "H Leboeuf" > 秎ン
> い级糶...
> > You probably need to install the latest MS installation program.
> >
> > While Installing a New Program: Ikernel Caused an Invalid Page Fault in
> > Module Unknown
> > Ikernel caused an Invalid Page Fault in module unknown.
> > http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)
> >
> > Error in Ikernel.exe When You Install Programs By Using InstallShield
> > The install Shield engine "ikernel.exe" could not be launched -Error
> loading
> > type library /dll
> > http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)
> >
> > Initialization Error Troubleshooting
> > Setup initialization errors can be caused by a number of factors. This
is
> a
> > non-exhaustive list of possible resolutions:
> > Error extracting support files, Error installing Ikernel.exe (0x any
> > number), Access is denied Error loading Type Library/DLL
> > http://support.installshield.com/kb/view.asp?articleid=Q104985
> > --
> >
> > Henri Leboeuf
> > Web page: http://www.colba.net/~hlebo49/index.htm
> > ===
> > "Herbert Chan" > wrote in message
> > ...
> > > Hello,
> > >
> > > I have a SigmaTel IrDA USB adapter and have previously just plugged it
> in
> > > and let win98se try to search the necessary files for installation. I
> have
> > > recently learnt that this is not the right way, although the IrDA
dongle
> > > actually works as expected, as in allowing me to connect my cell phone
> to
> > > the PC. I first remove the Infrared device from the Device Manager.
Then
> I
> > > tried to uninstall the SigmaTel IrDA adapter from the Add/Remove
> Program.
> > > However, the uninstallation would stop after around 8%. Then I pressed
> > > ctrl-alt-del to end the process. When I tried to dismiss the
Add/Remove
> > > Program, there was no response. So I pressed ctrl-alt-del again. This
> > time,
> > > an Ikernel showed up in the task list and it was not responding. So I
> > > selected it and ended it. Then another dialog box came up:
> > >
> > > Title: SigmaTel USB-IR Adapter
> > > Message: Setup fails to run: Remote procedure call fails.
> > >
> > > It is always this whenever I try to uninstall it again.
> > >
> > > When I tried to run the setup program from the CD, it still asked me
if
> I
> > > wanted to uninstall, rather than letting me installing it over the
> > original
> > > files.
> > >
> > > Any way to either:
> > >
> > > 1. enable me to uninstall the files; or
> > > 2. just to install the files over those already installed previously.
> > >
> > > Thanks in advance
> > >
> > > Herbert
> > >
> > >
> >
>
>

H Leboeuf
June 21st 04, 12:30 PM
I do not know anything about "SigmaTel USB-IR Adapter".
Can you not just disable it in the start up or in your tasks lists?

Run MSCONFIG from the start/run applet and look under "StartUp tab" see is
you can disable it from there. Then if all is ok set it up again.
--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===
"Herbert Chan" > wrote in message
...
> Hello,
>
> I have this idea:
>
> So I have this "SigmaTel USB-IR Adapter" on the Add/Remove Program list.
If
> I'm able to remove this entry from the list, and to fool the setup program
> that accompanies the dongle not to know that I have previously installed
it,
> although in an improper way, before, I may then be able to proceed with
the
> installation.
>
> Is this possible and how should I go about it?
>
> Thanks in advance.
>
> Herbert
>
> "Herbert Chan" > 秎ン
> い级糶...
> > I am using win98se. And I actually think that I can still install and
> > uninstall other programs. Only the uninstallation of this IrDA USB
Adapter
> > is causing me headaches.
> >
> > So according to below, I should just delete the folder that holds the
> > installshield files?? Will this affect other install/uninstall programs?
> >
> > TIA
> >
> > Herbert
> >
> > "H Leboeuf" > 秎ン
> > い级糶...
> > > You probably need to install the latest MS installation program.
> > >
> > > While Installing a New Program: Ikernel Caused an Invalid Page Fault
in
> > > Module Unknown
> > > Ikernel caused an Invalid Page Fault in module unknown.
> > > http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)
> > >
> > > Error in Ikernel.exe When You Install Programs By Using InstallShield
> > > The install Shield engine "ikernel.exe" could not be launched -Error
> > loading
> > > type library /dll
> > > http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)
> > >
> > > Initialization Error Troubleshooting
> > > Setup initialization errors can be caused by a number of factors. This
> is
> > a
> > > non-exhaustive list of possible resolutions:
> > > Error extracting support files, Error installing Ikernel.exe (0x any
> > > number), Access is denied Error loading Type Library/DLL
> > > http://support.installshield.com/kb/view.asp?articleid=Q104985
> > > --
> > >
> > > Henri Leboeuf
> > > Web page: http://www.colba.net/~hlebo49/index.htm
> > > ===
> > > "Herbert Chan" > wrote in message
> > > ...
> > > > Hello,
> > > >
> > > > I have a SigmaTel IrDA USB adapter and have previously just plugged
it
> > in
> > > > and let win98se try to search the necessary files for installation.
I
> > have
> > > > recently learnt that this is not the right way, although the IrDA
> dongle
> > > > actually works as expected, as in allowing me to connect my cell
phone
> > to
> > > > the PC. I first remove the Infrared device from the Device Manager.
> Then
> > I
> > > > tried to uninstall the SigmaTel IrDA adapter from the Add/Remove
> > Program.
> > > > However, the uninstallation would stop after around 8%. Then I
pressed
> > > > ctrl-alt-del to end the process. When I tried to dismiss the
> Add/Remove
> > > > Program, there was no response. So I pressed ctrl-alt-del again.
This
> > > time,
> > > > an Ikernel showed up in the task list and it was not responding. So
I
> > > > selected it and ended it. Then another dialog box came up:
> > > >
> > > > Title: SigmaTel USB-IR Adapter
> > > > Message: Setup fails to run: Remote procedure call fails.
> > > >
> > > > It is always this whenever I try to uninstall it again.
> > > >
> > > > When I tried to run the setup program from the CD, it still asked me
> if
> > I
> > > > wanted to uninstall, rather than letting me installing it over the
> > > original
> > > > files.
> > > >
> > > > Any way to either:
> > > >
> > > > 1. enable me to uninstall the files; or
> > > > 2. just to install the files over those already installed
previously.
> > > >
> > > > Thanks in advance
> > > >
> > > > Herbert
> > > >
> > > >
> > >
> >
> >
>
>

Herbert Chan
June 21st 04, 12:39 PM
It may actually be just some unnecessary insistence of mine.

I've before been able to use the Infrared dongle, but I recently read the
manual on the CD accompanying the dongle and found out that I haven't
installed it the right way, which was to run the setup first before plugging
in the dongle. I have plugged it in and let win98se search for the necessary
files.

So I now want to uninstall it and reinstall it in the proper way.

If I can't find a way to remove it, I may just plug it in and let win98se
install it again.

Herbert

"H Leboeuf" > 秎ン
い级糶...
> I do not know anything about "SigmaTel USB-IR Adapter".
> Can you not just disable it in the start up or in your tasks lists?
>
> Run MSCONFIG from the start/run applet and look under "StartUp tab" see is
> you can disable it from there. Then if all is ok set it up again.
> --
>
> Henri Leboeuf
> Web page: http://www.colba.net/~hlebo49/index.htm
> ===
> "Herbert Chan" > wrote in message
> ...
> > Hello,
> >
> > I have this idea:
> >
> > So I have this "SigmaTel USB-IR Adapter" on the Add/Remove Program list.
> If
> > I'm able to remove this entry from the list, and to fool the setup
program
> > that accompanies the dongle not to know that I have previously installed
> it,
> > although in an improper way, before, I may then be able to proceed with
> the
> > installation.
> >
> > Is this possible and how should I go about it?
> >
> > Thanks in advance.
> >
> > Herbert
> >
> > "Herbert Chan" > |b?lo
> > ?????g...
> > > I am using win98se. And I actually think that I can still install and
> > > uninstall other programs. Only the uninstallation of this IrDA USB
> Adapter
> > > is causing me headaches.
> > >
> > > So according to below, I should just delete the folder that holds the
> > > installshield files?? Will this affect other install/uninstall
programs?
> > >
> > > TIA
> > >
> > > Herbert
> > >
> > > "H Leboeuf" > |b?lo
> > > ?????g...
> > > > You probably need to install the latest MS installation program.
> > > >
> > > > While Installing a New Program: Ikernel Caused an Invalid Page Fault
> in
> > > > Module Unknown
> > > > Ikernel caused an Invalid Page Fault in module unknown.
> > > > http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)
> > > >
> > > > Error in Ikernel.exe When You Install Programs By Using
InstallShield
> > > > The install Shield engine "ikernel.exe" could not be launched -Error
> > > loading
> > > > type library /dll
> > > > http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)
> > > >
> > > > Initialization Error Troubleshooting
> > > > Setup initialization errors can be caused by a number of factors.
This
> > is
> > > a
> > > > non-exhaustive list of possible resolutions:
> > > > Error extracting support files, Error installing Ikernel.exe (0x any
> > > > number), Access is denied Error loading Type Library/DLL
> > > > http://support.installshield.com/kb/view.asp?articleid=Q104985
> > > > --
> > > >
> > > > Henri Leboeuf
> > > > Web page: http://www.colba.net/~hlebo49/index.htm
> > > > ===
> > > > "Herbert Chan" > wrote in message
> > > > ...
> > > > > Hello,
> > > > >
> > > > > I have a SigmaTel IrDA USB adapter and have previously just
plugged
> it
> > > in
> > > > > and let win98se try to search the necessary files for
installation.
> I
> > > have
> > > > > recently learnt that this is not the right way, although the IrDA
> > dongle
> > > > > actually works as expected, as in allowing me to connect my cell
> phone
> > > to
> > > > > the PC. I first remove the Infrared device from the Device
Manager.
> > Then
> > > I
> > > > > tried to uninstall the SigmaTel IrDA adapter from the Add/Remove
> > > Program.
> > > > > However, the uninstallation would stop after around 8%. Then I
> pressed
> > > > > ctrl-alt-del to end the process. When I tried to dismiss the
> > Add/Remove
> > > > > Program, there was no response. So I pressed ctrl-alt-del again.
> This
> > > > time,
> > > > > an Ikernel showed up in the task list and it was not responding.
So
> I
> > > > > selected it and ended it. Then another dialog box came up:
> > > > >
> > > > > Title: SigmaTel USB-IR Adapter
> > > > > Message: Setup fails to run: Remote procedure call fails.
> > > > >
> > > > > It is always this whenever I try to uninstall it again.
> > > > >
> > > > > When I tried to run the setup program from the CD, it still asked
me
> > if
> > > I
> > > > > wanted to uninstall, rather than letting me installing it over the
> > > > original
> > > > > files.
> > > > >
> > > > > Any way to either:
> > > > >
> > > > > 1. enable me to uninstall the files; or
> > > > > 2. just to install the files over those already installed
> previously.
> > > > >
> > > > > Thanks in advance
> > > > >
> > > > > Herbert
> > > > >
> > > > >
> > > >
> > >
> > >
> >
> >
>

Herbert Chan
June 22nd 04, 04:53 AM
I've solved it. I've used the Add Remove Plus! 2004 to remove the entry from
the Add/Remove Program list and I was then able to proceed with the
installation.

However, it was actually a non-problem as I found nothing different from
when I've installed the dongle in the "improper" way.

Anyway, thanks.

Herbert

"Herbert Chan" > 秎ン
い级糶...
> It may actually be just some unnecessary insistence of mine.
>
> I've before been able to use the Infrared dongle, but I recently read the
> manual on the CD accompanying the dongle and found out that I haven't
> installed it the right way, which was to run the setup first before
plugging
> in the dongle. I have plugged it in and let win98se search for the
necessary
> files.
>
> So I now want to uninstall it and reinstall it in the proper way.
>
> If I can't find a way to remove it, I may just plug it in and let win98se
> install it again.
>
> Herbert
>
> "H Leboeuf" > 秎ン
> い级糶...
> > I do not know anything about "SigmaTel USB-IR Adapter".
> > Can you not just disable it in the start up or in your tasks lists?
> >
> > Run MSCONFIG from the start/run applet and look under "StartUp tab" see
is
> > you can disable it from there. Then if all is ok set it up again.
> > --
> >
> > Henri Leboeuf
> > Web page: http://www.colba.net/~hlebo49/index.htm
> > ===
> > "Herbert Chan" > wrote in message
> > ...
> > > Hello,
> > >
> > > I have this idea:
> > >
> > > So I have this "SigmaTel USB-IR Adapter" on the Add/Remove Program
list.
> > If
> > > I'm able to remove this entry from the list, and to fool the setup
> program
> > > that accompanies the dongle not to know that I have previously
installed
> > it,
> > > although in an improper way, before, I may then be able to proceed
with
> > the
> > > installation.
> > >
> > > Is this possible and how should I go about it?
> > >
> > > Thanks in advance.
> > >
> > > Herbert
> > >
> > > "Herbert Chan" > |b?lo
> > > ?????g...
> > > > I am using win98se. And I actually think that I can still install
and
> > > > uninstall other programs. Only the uninstallation of this IrDA USB
> > Adapter
> > > > is causing me headaches.
> > > >
> > > > So according to below, I should just delete the folder that holds
the
> > > > installshield files?? Will this affect other install/uninstall
> programs?
> > > >
> > > > TIA
> > > >
> > > > Herbert
> > > >
> > > > "H Leboeuf" > |b?lo
> > > > ?????g...
> > > > > You probably need to install the latest MS installation program.
> > > > >
> > > > > While Installing a New Program: Ikernel Caused an Invalid Page
Fault
> > in
> > > > > Module Unknown
> > > > > Ikernel caused an Invalid Page Fault in module unknown.
> > > > > http://support.microsoft.com/?kbid=311203 (W95/98/se/ME 4/23/2003)
> > > > >
> > > > > Error in Ikernel.exe When You Install Programs By Using
> InstallShield
> > > > > The install Shield engine "ikernel.exe" could not be
launched -Error
> > > > loading
> > > > > type library /dll
> > > > > http://support.microsoft.com/?kbid=810608 (XP 1/2/2003)
> > > > >
> > > > > Initialization Error Troubleshooting
> > > > > Setup initialization errors can be caused by a number of factors.
> This
> > > is
> > > > a
> > > > > non-exhaustive list of possible resolutions:
> > > > > Error extracting support files, Error installing Ikernel.exe (0x
any
> > > > > number), Access is denied Error loading Type Library/DLL
> > > > > http://support.installshield.com/kb/view.asp?articleid=Q104985
> > > > > --
> > > > >
> > > > > Henri Leboeuf
> > > > > Web page: http://www.colba.net/~hlebo49/index.htm
> > > > > ===
> > > > > "Herbert Chan" > wrote in message
> > > > > ...
> > > > > > Hello,
> > > > > >
> > > > > > I have a SigmaTel IrDA USB adapter and have previously just
> plugged
> > it
> > > > in
> > > > > > and let win98se try to search the necessary files for
> installation.
> > I
> > > > have
> > > > > > recently learnt that this is not the right way, although the
IrDA
> > > dongle
> > > > > > actually works as expected, as in allowing me to connect my cell
> > phone
> > > > to
> > > > > > the PC. I first remove the Infrared device from the Device
> Manager.
> > > Then
> > > > I
> > > > > > tried to uninstall the SigmaTel IrDA adapter from the Add/Remove
> > > > Program.
> > > > > > However, the uninstallation would stop after around 8%. Then I
> > pressed
> > > > > > ctrl-alt-del to end the process. When I tried to dismiss the
> > > Add/Remove
> > > > > > Program, there was no response. So I pressed ctrl-alt-del again.
> > This
> > > > > time,
> > > > > > an Ikernel showed up in the task list and it was not responding.
> So
> > I
> > > > > > selected it and ended it. Then another dialog box came up:
> > > > > >
> > > > > > Title: SigmaTel USB-IR Adapter
> > > > > > Message: Setup fails to run: Remote procedure call fails.
> > > > > >
> > > > > > It is always this whenever I try to uninstall it again.
> > > > > >
> > > > > > When I tried to run the setup program from the CD, it still
asked
> me
> > > if
> > > > I
> > > > > > wanted to uninstall, rather than letting me installing it over
the
> > > > > original
> > > > > > files.
> > > > > >
> > > > > > Any way to either:
> > > > > >
> > > > > > 1. enable me to uninstall the files; or
> > > > > > 2. just to install the files over those already installed
> > previously.
> > > > > >
> > > > > > Thanks in advance
> > > > > >
> > > > > > Herbert
> > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
>
>