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Bruce Bain
July 21st 04, 04:29 AM
I have owned the above all-in one HP Printer/Fax/Copier for some years.
Approximately two years ago I was unable to connect the device to my
computer with constant errors (disconnected). Finally after installing a new
printer port (ST LabPCI 2P EPP) and having the installation disk installed,
I was receiving some communication between the computer and device. After
adjusting the printer ranges in the device file, I had full communication
and no problems.
Unfortunately in recent weeks my computer crashed and I lost the previous.
Trying again, I am unable to load and run the CD which came with the
printer port. This of course will not allow me to do any adjustments as
before.
I might add, that I have connected the printer to friends computers, run the
cd (i.e. the HP CD) and all runs ok. No adjustments are required.
Your assistance would be appreciated

Jeff Richards
July 21st 04, 05:20 AM
Is this the device?
http://www.st-lab.com/PT9715_2P.html

You need to identify the installation utility for the parallel printer port
on the ST Labs installation CD and use it to install the parallel port
(presumably, LPT2). You can then check the installation of the port in
Device Manager (Start / Settings / Control Panel / System / Device Manager /
Ports)

As far as I can tell, the device is a NM97xx or NM98xx, but the installation
utility might cover both devices. You haven't described the problem you are
having in loading or running the CD, but the typical procedure is to open
the CD from My computer, navigate to the correct folder for the device, then
double-click the setup utility.

If the problem is that the CD is damaged or the utility won't run, a new
copy of the installation program can be downloaded from the Download page at
the above site.

Once the port is installed (ie, LPT2 is identified in Device Manager as
operating properly) you can connect the printer and run the printer
installation utility, with the adjustments that it requires.
--
Jeff Richards
MS MVP (DTS)

"Bruce Bain" > wrote in message
...
>I have owned the above all-in one HP Printer/Fax/Copier for some years.
> Approximately two years ago I was unable to connect the device to my
> computer with constant errors (disconnected). Finally after installing a
> new
> printer port (ST LabPCI 2P EPP) and having the installation disk
> installed,
> I was receiving some communication between the computer and device. After
> adjusting the printer ranges in the device file, I had full communication
> and no problems.
> Unfortunately in recent weeks my computer crashed and I lost the previous.
> Trying again, I am unable to load and run the CD which came with the
> printer port. This of course will not allow me to do any adjustments as
> before.
> I might add, that I have connected the printer to friends computers, run
> the
> cd (i.e. the HP CD) and all runs ok. No adjustments are required.
> Your assistance would be appreciated

Bruce Harvey
July 21st 04, 07:51 AM
Thanks for your reply. From the information I have, I have loaded the disk
Went to Drv_cd_v25(E:) then pci_io then nm98xx_97xx then win98. At this
point not sure, cannot get any icon to install. Also downloaded from STLab
site. No luck.
Thanks
PS Great Service
"Jeff Richards" > wrote in message
...
> Is this the device?
> http://www.st-lab.com/PT9715_2P.html
>
> You need to identify the installation utility for the parallel printer
port
> on the ST Labs installation CD and use it to install the parallel port
> (presumably, LPT2). You can then check the installation of the port in
> Device Manager (Start / Settings / Control Panel / System / Device Manager
/
> Ports)
>
> As far as I can tell, the device is a NM97xx or NM98xx, but the
installation
> utility might cover both devices. You haven't described the problem you
are
> having in loading or running the CD, but the typical procedure is to open
> the CD from My computer, navigate to the correct folder for the device,
then
> double-click the setup utility.
>
> If the problem is that the CD is damaged or the utility won't run, a new
> copy of the installation program can be downloaded from the Download page
at
> the above site.
>
> Once the port is installed (ie, LPT2 is identified in Device Manager as
> operating properly) you can connect the printer and run the printer
> installation utility, with the adjustments that it requires.
> --
> Jeff Richards
> MS MVP (DTS)
>
> "Bruce Bain" > wrote in message
> ...
> >I have owned the above all-in one HP Printer/Fax/Copier for some years.
> > Approximately two years ago I was unable to connect the device to my
> > computer with constant errors (disconnected). Finally after installing a
> > new
> > printer port (ST LabPCI 2P EPP) and having the installation disk
> > installed,
> > I was receiving some communication between the computer and device.
After
> > adjusting the printer ranges in the device file, I had full
communication
> > and no problems.
> > Unfortunately in recent weeks my computer crashed and I lost the
previous.
> > Trying again, I am unable to load and run the CD which came with the
> > printer port. This of course will not allow me to do any adjustments as
> > before.
> > I might add, that I have connected the printer to friends computers, run
> > the
> > cd (i.e. the HP CD) and all runs ok. No adjustments are required.
> > Your assistance would be appreciated
>
>

Jeff Richards
July 21st 04, 09:01 AM
Your procedure with the CD sounds correct to me.

AFAICT there should be a file in the Win98 folder of the nm98xx_97xx
directory called Windows-98 Driver Installation which contains the
installation instructions. You will be able to view it if you have Acrobat
reader installed. If Acrobat reader is not installed then you may be able to
install it from the CD - those generic installation CDs often include
Acrobat reader as part of the CD.

Roughly, the installation procedure is to go to Start / Settings / Control
Panel / Add New Hardware and go through the searching process. If you get
the option, tell Windows to search in the folder on the CD you have
identified. Windows should find the new device and the correct drivers for
it. Otherwise, if Windows finds a device to install but can't identify the
driver, select the Have Disk option and direct the installer to that folder
(nm98xx_97xx\Win98) on the CD. Select the device from the list (that's
where you might need to know the exact model number). If Windows doesn't
detect a new device choose to select from the list, choose Ports, and
continue until you get the Have Disk option, and proceed as above.
--
Jeff Richards
MS MVP (DTS)
"Bruce Harvey" > wrote in message
...
> Thanks for your reply. From the information I have, I have loaded the disk
> Went to Drv_cd_v25(E:) then pci_io then nm98xx_97xx then win98. At this
> point not sure, cannot get any icon to install. Also downloaded from STLab
> site. No luck.
> Thanks
> PS Great Service