Printer problem with 98

[Jeremy Sheehan]

I have an odd printing problem. we have a machine at my
company running Windows 98 that after about 5 or 6 print
jobs, the machine will not print to any printer. It
simply says "Printer Not Available". When the machine is
rebooted, it works fine. Under normal circumstances,
this would not be a problem, but this machine is in a
production environment and needs to be available at all
times. There is no time for reboots with this machine.
Unfortunately, I don't have any other iformation for this
problem.

Any clues to lead me in the right direction would be
fantastic!

thanks in advance!

Jeremy Sheehan

[PattyL]

This problem is generally associated with a network or running certain
utilities in the background. Make sure that you have installed the latest
driver available from the manufacturer of your printer.


If you are on a Novell Network, make sure that you have the latest Netware
client for your workstations and that in Network properties, Novell NetWare
Client, Protocol Preferences, make sure that the protocol order lists IPX as
the first protocol.



See these articles from Novell.



http://support.novell.com/cgi-bin/search/searchtid.cgi?/10052257.htm



http://support.novell.com/cgi-bin/search/searchtid.cgi?/2949178.htm



http://support.novell.com/cgi-bin/search/searchtid.cgi?/10013528.htm



If you are using Norton AntiVirus, check for updates. See this article from
Symantec:



Error: "Spool32 error" when printing to a network printer

http://tinyurl.com/tey4



If you are using McAfee VirusScan, then see this article from McAfee.



Spool32 Errors When Printing After Installing VirusScan on Windows 95, 98
and ME

http://ts.mcafeehelp.com/faq.asp?docid=68341&CategoryId=271&chat=



If the printer is not a local printer, install the printer as a local



printer. Once installed, go to the Printers folder, right-click the printer
icon and select Printer Properties. Click the Details tab and click the Add
Port button. Click to select Other and then click OK. In the Port Name
dialog box, enter the path to the shared Network printer. It will take the
form of \\server\SharedPrinterName.



Print directly to the printer. In the printers folder, right-click the
printer icon and select Printer Properties. Click the Details tab and click
the Spool Settings button. Click to select Print directly to the printer.



PattyL





"Jeremy Sheehan" > wrote in message
...
> I have an odd printing problem. we have a machine at my
> company running Windows 98 that after about 5 or 6 print
> jobs, the machine will not print to any printer. It
> simply says "Printer Not Available". When the machine is
> rebooted, it works fine. Under normal circumstances,
> this would not be a problem, but this machine is in a
> production environment and needs to be available at all
> times. There is no time for reboots with this machine.
> Unfortunately, I don't have any other iformation for this
> problem.
>
> Any clues to lead me in the right direction would be
> fantastic!
>
> thanks in advance!
>
> Jeremy Sheehan