printer freezes computer in explorer

[marge]

I have a similar problem as ron hughes dated 5/27/04
HP printer 7260
It works fine until I go to explorer and it freezes the
computer and reboots if the printer is attached.
Explorerorks fine if the printer is not hooked up to USB
port. I tried the solution for Ron but it did not work.
Any other ideas?

[Mary Sauer]

General USB troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310575&Product=winxp

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"marge" > wrote in message
...
> I have a similar problem as ron hughes dated 5/27/04
> HP printer 7260
> It works fine until I go to explorer and it freezes the
> computer and reboots if the printer is attached.
> Explorerorks fine if the printer is not hooked up to USB
> port. I tried the solution for Ron but it did not work.
> Any other ideas?

[marge]

I am using WIN 98. I've tried finding answers at the
microsoft site--no luck
My old printer work fine using parallel.
I think a setting is wrong since my computer crash and all
was reloaded. Any more ideas?

>-----Original Message-----
>General USB troubleshooting in Windows XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;310575&Product=winxp
>
>--
>Mary Sauer MS MVP
>http://office.microsoft.com/
>http://www.mvps.org/msauer/
>news://msnews.microsoft.com
>"marge" > wrote in
message
...
>> I have a similar problem as ron hughes dated 5/27/04
>> HP printer 7260
>> It works fine until I go to explorer and it freezes the
>> computer and reboots if the printer is attached.
>> Explorerorks fine if the printer is not hooked up to USB
>> port. I tried the solution for Ron but it did not work.
>> Any other ideas?
>
>
>.
>

[Mary Sauer]

I am so sorry I gave you the wrong information...
Try these articles
HOW TO: Troubleshoot Printing Problems in Windows 95, Windows 98, and Windows
Millennium Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;128345&Product=w98
There is a driver on the HP web site with a March 2004 timestamp, maybe newer than
yours.
http://tinyurl.com/2oyze

Try another cable, could be yours is faulty.

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"marge" > wrote in message
...
> I am using WIN 98. I've tried finding answers at the
> microsoft site--no luck
> My old printer work fine using parallel.
> I think a setting is wrong since my computer crash and all
> was reloaded. Any more ideas?
>
> >-----Original Message-----
> >General USB troubleshooting in Windows XP
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;310575&Product=winxp
> >
> >--
> >Mary Sauer MS MVP
> >http://office.microsoft.com/
> >http://www.mvps.org/msauer/
> >news://msnews.microsoft.com
> >"marge" > wrote in
> message
> ...
> >> I have a similar problem as ron hughes dated 5/27/04
> >> HP printer 7260
> >> It works fine until I go to explorer and it freezes the
> >> computer and reboots if the printer is attached.
> >> Explorerorks fine if the printer is not hooked up to USB
> >> port. I tried the solution for Ron but it did not work.
> >> Any other ideas?
> >
> >
> >.
> >