PDA

View Full Version : Not printing after windows update


Erica
June 8th 04, 05:05 PM
I recently downloaded the "critical" updates from
Microsoft (Critical pak 6, directX 9, etc) & now I can not
print from internet explorer. I get a message "An Error
has occurred in the script on this page.
Line: 87
Char: 2
Error: Access is denied
Code: 0
URL: res://C:/Windows\system\SHDOCLC.DLL/preview.dlg"

Have looked around for info, have found a few similar to
this but the fix has not worked. Does anyone have any
thoughts (PLEASE!!) Thanks in advance for any ideas.
Erica

PattyL
June 10th 04, 12:41 AM
Web Page or E-mail Message Does Not Print or Preview Correctly in Internet
Explorer 5.5 and Outlook Express 5.5
http://support.microsoft.com/?kbid=271583

Open Internet Explorer.
From the View menu select Encoding.
If Auto-Select has a checkmark beside it, click Auto-Select to clear the
checkmark.
Go back to Encoding on the View menu, and click to select Unicode as
encoding language. When Unicode is selected, you will see a dot next to it.

If this doesn't work, then disable third-party browser extensions in
Internet Explorer. To do this, click Tools, Internet Options, Advanced.
Under Browsing, click to clear the box next to "Enable third-party browser
extensions." Close Internet Explorer, then start it up again.

Also, Check out the notes on Sandi's site.

Script errors involving preview.dlg when printing
http://www.mvps.org/inetexplorer/answers3.htm#preview_dlg

PattyL


"Erica" > wrote in message
...
> I recently downloaded the "critical" updates from
> Microsoft (Critical pak 6, directX 9, etc) & now I can not
> print from internet explorer. I get a message "An Error
> has occurred in the script on this page.
> Line: 87
> Char: 2
> Error: Access is denied
> Code: 0
> URL: res://C:/Windows\system\SHDOCLC.DLL/preview.dlg"
>
> Have looked around for info, have found a few similar to
> this but the fix has not worked. Does anyone have any
> thoughts (PLEASE!!) Thanks in advance for any ideas.
> Erica

June 10th 04, 04:30 PM
I will give that a try. Thanks for the info!!!

>-----Original Message-----
>Web Page or E-mail Message Does Not Print or Preview
Correctly in Internet
>Explorer 5.5 and Outlook Express 5.5
>http://support.microsoft.com/?kbid=271583
>
>Open Internet Explorer.
>From the View menu select Encoding.
>If Auto-Select has a checkmark beside it, click Auto-
Select to clear the
>checkmark.
>Go back to Encoding on the View menu, and click to select
Unicode as
>encoding language. When Unicode is selected, you will
see a dot next to it.
>
>If this doesn't work, then disable third-party browser
extensions in
>Internet Explorer. To do this, click Tools, Internet
Options, Advanced.
>Under Browsing, click to clear the box next to "Enable
third-party browser
>extensions." Close Internet Explorer, then start it up
again.
>
>Also, Check out the notes on Sandi's site.
>
>Script errors involving preview.dlg when printing
>http://www.mvps.org/inetexplorer/answers3.htm#preview_dlg
>
>PattyL
>
>
>"Erica" > wrote in message
...
>> I recently downloaded the "critical" updates from
>> Microsoft (Critical pak 6, directX 9, etc) & now I can
not
>> print from internet explorer. I get a message "An Error
>> has occurred in the script on this page.
>> Line: 87
>> Char: 2
>> Error: Access is denied
>> Code: 0
>> URL: res://C:/Windows\system\SHDOCLC.DLL/preview.dlg"
>>
>> Have looked around for info, have found a few similar to
>> this but the fix has not worked. Does anyone have any
>> thoughts (PLEASE!!) Thanks in advance for any ideas.
>> Erica
>
>
>.
>