HP LJ 1300

[Tim Garrett]

We recently purchased a new HP LJ1300 printer. We have it connected to a computer running Win 98 SE. Although it recognizes the printer and automatically installs the drivers for it, it only prints garbled lines. I can connect it to any non Win 98 computer and it prints fine from any application.
However, we need this printer connected to the Win 98 PC. We can not upgrade the operating system at this time. I have tried many suggestions from HP tech support to no avail. I have tried many different print drivers and spool settings to no avail. It is connected to a Compaq P3 500 MHz pc.
Help !!!!! Has anyone run into this problem. It's either a Win 98 compatibility problem, which HP denies or with the Compaq hardware. Would a BIOS upgrade help. Any help or suggestions would be greatly appreciated.

[Mary Sauer]

There are lots of support documents on the HP web site:
HP LaserJet Series Printers - Cannot Print or Problems Printing in Windows 95 or 98
(Parallel Connection)
http://tinyurl.com/ysplw
HP LaserJet 1150 and 1300 Series Printers - Garbled Text Prints Out
http://tinyurl.com/2exfc

The BIOS update is something you will have to determine by visiting your
manufacturer's web page.
--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Tim Garrett" > wrote in message
...
> We recently purchased a new HP LJ1300 printer. We have it connected to a computer
running Win 98 SE. Although it recognizes the printer and automatically installs the
drivers for it, it only prints garbled lines. I can connect it to any non Win 98
computer and it prints fine from any application.
> However, we need this printer connected to the Win 98 PC. We can not upgrade the
operating system at this time. I have tried many suggestions from HP tech support to
no avail. I have tried many different print drivers and spool settings to no avail.
It is connected to a Compaq P3 500 MHz pc.
> Help !!!!! Has anyone run into this problem. It's either a Win 98 compatibility
problem, which HP denies or with the Compaq hardware. Would a BIOS upgrade help. Any
help or suggestions would be greatly appreciated.

[Tim Garrett]

Thanks for the input. I had already tried the HP suggestions, but none has worked so far.

"Mary Sauer" wrote:

> There are lots of support documents on the HP web site:
> HP LaserJet Series Printers - Cannot Print or Problems Printing in Windows 95 or 98
> (Parallel Connection)
> http://tinyurl.com/ysplw
> HP LaserJet 1150 and 1300 Series Printers - Garbled Text Prints Out
> http://tinyurl.com/2exfc
>
> The BIOS update is something you will have to determine by visiting your
> manufacturer's web page.
> --
> Mary Sauer MS MVP
> http://office.microsoft.com/
> http://www.mvps.org/msauer/
> news://msnews.microsoft.com
> "Tim Garrett" > wrote in message
> ...
> > We recently purchased a new HP LJ1300 printer. We have it connected to a computer
> running Win 98 SE. Although it recognizes the printer and automatically installs the
> drivers for it, it only prints garbled lines. I can connect it to any non Win 98
> computer and it prints fine from any application.
> > However, we need this printer connected to the Win 98 PC. We can not upgrade the
> operating system at this time. I have tried many suggestions from HP tech support to
> no avail. I have tried many different print drivers and spool settings to no avail.
> It is connected to a Compaq P3 500 MHz pc.
> > Help !!!!! Has anyone run into this problem. It's either a Win 98 compatibility
> problem, which HP denies or with the Compaq hardware. Would a BIOS upgrade help. Any
> help or suggestions would be greatly appreciated.
>
>
>

[PattyL]

Have you tried clean booting? If that doesn't help, then I'd suggest that
you try installing to a new folder (as a test), then installing the printer.
This will definitely let you know if it's a problem between Win98 and this
printer. I doubt very much that this is the case or HP tech support would
have been aware of the problem.

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

How to Troubleshoot Using the Msconfig Utility with Windows 98
http://support.microsoft.com/?kbid=281965

How to Install Windows 98 Into a New Folder
http://support.microsoft.com/?kbid=193902

PattyL

"Tim Garrett" <Tim > wrote in message
...
> Thanks for the input. I had already tried the HP suggestions, but none has
worked so far.
>
> "Mary Sauer" wrote:
>
> > There are lots of support documents on the HP web site:
> > HP LaserJet Series Printers - Cannot Print or Problems Printing in
Windows 95 or 98
> > (Parallel Connection)
> > http://tinyurl.com/ysplw
> > HP LaserJet 1150 and 1300 Series Printers - Garbled Text Prints Out
> > http://tinyurl.com/2exfc
> >
> > The BIOS update is something you will have to determine by visiting your
> > manufacturer's web page.
> > --
> > Mary Sauer MS MVP
> > http://office.microsoft.com/
> > http://www.mvps.org/msauer/
> > news://msnews.microsoft.com
> > "Tim Garrett" > wrote in message
> > ...
> > > We recently purchased a new HP LJ1300 printer. We have it connected to
a computer
> > running Win 98 SE. Although it recognizes the printer and automatically
installs the
> > drivers for it, it only prints garbled lines. I can connect it to any
non Win 98
> > computer and it prints fine from any application.
> > > However, we need this printer connected to the Win 98 PC. We can not
upgrade the
> > operating system at this time. I have tried many suggestions from HP
tech support to
> > no avail. I have tried many different print drivers and spool settings
to no avail.
> > It is connected to a Compaq P3 500 MHz pc.
> > > Help !!!!! Has anyone run into this problem. It's either a Win 98
compatibility
> > problem, which HP denies or with the Compaq hardware. Would a BIOS
upgrade help. Any
> > help or suggestions would be greatly appreciated.
> >
> >
> >