Unable to use Utilities

[Jeff]

I have Windows 98. I am unable to clean the heads of my
Epson 440 printer. I keep getting an illegal operation.
I then click on close and the Word portion is frozen.
What kind I do?

I cannot run scandisk either.

[Mary Sauer]

What is the complete error?

It may help to either re-install the driver or update your driver. Printer drivers
can become corrupt. Completely remove the driver before you re-install.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

There is a status monitor on the Epson site for your printer. Maybe newer than what
shipped with your printer, could solve your issue
http://tinyurl.com/yrb93



--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Jeff" > wrote in message
...
> I have Windows 98. I am unable to clean the heads of my
> Epson 440 printer. I keep getting an illegal operation.
> I then click on close and the Word portion is frozen.
> What kind I do?
>
> I cannot run scandisk either.