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Alison
May 28th 04, 08:03 PM
My friend just got an HP PSC 1100 All in One printer. We
have been trying to install it on Windows 98 SE without
much success. It's taken six attempts to actually get
the printer installed, but now, it's still not
recognised - it keeps telling us that there is a problem
on LPT1, but the printer is plugged into a USB port. It
doesn't even seem to be installing the printer properly -
the HP Director icons aren't appearing and the printer
won't even print the cartridge alignment page.

Does anyone have any ideas please??

Thanks,

Alison

Mary Sauer
May 29th 04, 11:51 AM
HP Server - Troubleshooting the USB Port or Device
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=lpn13770&dlc=en&lang=en



--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Alison" > wrote in message
...
> My friend just got an HP PSC 1100 All in One printer. We
> have been trying to install it on Windows 98 SE without
> much success. It's taken six attempts to actually get
> the printer installed, but now, it's still not
> recognised - it keeps telling us that there is a problem
> on LPT1, but the printer is plugged into a USB port. It
> doesn't even seem to be installing the printer properly -
> the HP Director icons aren't appearing and the printer
> won't even print the cartridge alignment page.
>
> Does anyone have any ideas please??
>
> Thanks,
>
> Alison
>

Mary Sauer
May 29th 04, 11:55 AM
This article too
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl11166

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Alison" > wrote in message
...
> My friend just got an HP PSC 1100 All in One printer. We
> have been trying to install it on Windows 98 SE without
> much success. It's taken six attempts to actually get
> the printer installed, but now, it's still not
> recognised - it keeps telling us that there is a problem
> on LPT1, but the printer is plugged into a USB port. It
> doesn't even seem to be installing the printer properly -
> the HP Director icons aren't appearing and the printer
> won't even print the cartridge alignment page.
>
> Does anyone have any ideas please??
>
> Thanks,
>
> Alison
>