Re: Error Message

[Martin]

I have a HP Deskjet 712C. Yes I checked with HP and I have
the latest driver. This problem started right after I
downloaded virus scan 8.
>-----Original Message-----
>What model is your printer? This is the information on
the HP web site. Have you
>looked for updated drivers?
>http://h10025.www1.hp.com/ewfrf/wc/genericDocument?
lc=en&cc=us&docname=npd09208
>
>--
>Mary Sauer MS MVP
>http://office.microsoft.com/
>http://www.mvps.org/msauer/
>news://msnews.microsoft.com
>"Martin" > wrote in
message
...
>> Thank you for the reply. Disableing the bidirectional
>> printing feature did not help. I still get the hpfvls13
>> error.
>> >-----Original Message-----
>> >To avoid the hpfvls13 error, disable the bidirectional
>> printing feature in the
>> >printer properties.
>> >
>> >--
>> >Mary Sauer MS MVP
>> >http://office.microsoft.com/
>> >http://www.mvps.org/msauer/
>> >news://msnews.microsoft.com
>> >"Martin" > wrote in
>> message
>> ...
>> >> Ever since I downloaded McAfee Virus Scan, I get the
>> >> folowing message after using my printer. 'This
program
>> has
>> >> performed an illegal operation and will be shut
down. If
>> >> the problem persists, contact the program
>> vendor.'HPFVLS13
>> >> caused a general protection fault in module
HPFVLS13.EXE
>> >> NOTE: I uninstalled the virus scan, and the error
>> message
>> >> went away. I reinstalled the virus scan, and the
error
>> >> message returned.
>> >> I talked to McAfee and they told me that this is a
>> >> Microsoft issue. Any help will be appreciated.
>> >> Thank you.
>> >> Martin
>> >
>> >
>> >.
>> >
>
>
>.
>