problem after re-install

[Dick Minter]

I recently had windows crash to an unrecoverable condition: I could get the
DOS prompt but not safe mode. After downloading and running a boot disk, I
was able to reinstall windows and every thing seems fine, exept Internet
Explorer. When I dial, the IE window shows but then indicates an error and
asks if I want to send an error report. Regardless of response, the error
repeats and the window ultimately closes. If I run windows update from the
start menu, a get the familiar "cannot connect to server" error. The dial up
connection is made, however.

The currently installed IE version is 6.0. Should I uninstall it and then
re-install the earlier version from the Windows98 disk?

DM

[Richard G. Harper]

I would go into Add/Remove Programs, select Internet Explorer and click the
Remove button, then have IE completely reinstall (not repair) over itself.
This option should be available unless you've screwed up the IE versions by
reinstalling in which case you may need to uninstall and then reinstall.

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dick Minter" > wrote in message
...
>I recently had windows crash to an unrecoverable condition: I could get the
> DOS prompt but not safe mode. After downloading and running a boot disk,
> I
> was able to reinstall windows and every thing seems fine, exept Internet
> Explorer. When I dial, the IE window shows but then indicates an error
> and
> asks if I want to send an error report. Regardless of response, the error
> repeats and the window ultimately closes. If I run windows update from
> the
> start menu, a get the familiar "cannot connect to server" error. The dial
> up
> connection is made, however.
>
> The currently installed IE version is 6.0. Should I uninstall it and then
> re-install the earlier version from the Windows98 disk?
>
> DM
>

[Brian A.]

Blank Desktop or Illegal Operations Error Message After You Install Internet
Explorer:
http://support.microsoft.com/?id=kb;en-us;249191

Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://www.cs.bsu.edu/~gjjones/administrivia/stories/2003/03/21/recoveringFromAFailedInternetExplorerUpgradeInWind ows98.html

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/



"Dick Minter" > wrote in message
...
>I recently had windows crash to an unrecoverable condition: I could get the
> DOS prompt but not safe mode. After downloading and running a boot disk, I
> was able to reinstall windows and every thing seems fine, exept Internet
> Explorer. When I dial, the IE window shows but then indicates an error and
> asks if I want to send an error report. Regardless of response, the error
> repeats and the window ultimately closes. If I run windows update from the
> start menu, a get the familiar "cannot connect to server" error. The dial up
> connection is made, however.
>
> The currently installed IE version is 6.0. Should I uninstall it and then
> re-install the earlier version from the Windows98 disk?
>
> DM
>