colour display problems

[emerald]

I recently had my p.c reformatted, windows 98 2nd ed
installed and office 2000. I have a wonderful choice of 2
colours or 16 colours. I have checked into the settings
window which does not have the 256 colour choice. I am
not too knowledgeable about the tech side of p.c.s and
would appreciate any advide on getting correct colours as
I am getting sick of looking at rows of dots.
This problem is making it very hard to view anything on
the net. I am not even sure on how to get back to this
discussion group so please email me at
.

Thank you
Emerald

[Jeff Richards]

If you paid someone to re-install Windows you should go back and ask them to
finish the job. Do Start / Run / MSConfig and make sure Normal Startup is
selected. Choose Advanced and make sure VGA 640x480x16 is NOT selected. Do
Start / Settings / Control Panel / Display / Settings / Advanced / Adapter
and note the adapter description. If this is some type of generic VGA
driver, or if it doesn't exactly match the adapter installed in your
machine, then you need to find and install the video adapter drivers
specific to your particular hardware. These should be available at the
video adapter card manufacturer's www site, or if the video adapter is
integrated into the motherboard then it should be available at the
motherboard manufacturer's www site. You may have been provided with a CD
as part of your system deal - in that case the drivers should be on that CD.
If you have upgraded your video adapter since you bought the machine then
the upgrade should have included a CD that would have the drivers on it.
--
Jeff Richards
MS MVP (DTS)
"emerald" > wrote in message
...
>I recently had my p.c reformatted, windows 98 2nd ed
> installed and office 2000. I have a wonderful choice of 2
> colours or 16 colours. I have checked into the settings
> window which does not have the 256 colour choice. I am
> not too knowledgeable about the tech side of p.c.s and
> would appreciate any advide on getting correct colours as
> I am getting sick of looking at rows of dots.
> This problem is making it very hard to view anything on
> the net. I am not even sure on how to get back to this
> discussion group so please email me at
> .
>
> Thank you
> Emerald
>