Modem sound...

[Baba]

I'm using 56 Kbs modem for dial-up connection. As soon as I click Connect for
dial-up connection, the modem starts giving audible humming sound alongwith
the dial-up whistling . However the modem's sound stops after the first
dial-up whistling though the dial-up whistling may continue. When I get
connected, I find that the log-on speed is 1/3rd or 1/4 of the normal log-on
speed I may get otherwise (without the modem sound). I haven't done anything
like physical movement or opening of the machine etc. to doubt for loose
connections. Further, it is not a permanent phenonmena. The sound is sometime
more, sometime less and sometime there is no sound at all. Initially it was
doubted of telephone line noise but when the telephone is not connected
through modem there is no line noise on telephone. Any ideas/ solutions
besides change of modem? If the problem lies somewhere, change of modem will
not help. Is there any manual configuration for the modem to eliminate this
sound? Thanks for any/all comments.

- Baba

[Galen]

In ,
Baba > had this to say:

My reply is at the bottom of your sent message:

> I'm using 56 Kbs modem for dial-up connection. As soon as I click
> Connect for dial-up connection, the modem starts giving audible
> humming sound alongwith the dial-up whistling . However the modem's
> sound stops after the first dial-up whistling though the dial-up
> whistling may continue. When I get connected, I find that the log-on
> speed is 1/3rd or 1/4 of the normal log-on speed I may get otherwise
> (without the modem sound). I haven't done anything like physical
> movement or opening of the machine etc. to doubt for loose
> connections. Further, it is not a permanent phenonmena. The sound is
> sometime more, sometime less and sometime there is no sound at all.
> Initially it was doubted of telephone line noise but when the
> telephone is not connected through modem there is no line noise on
> telephone. Any ideas/ solutions besides change of modem? If the
> problem lies somewhere, change of modem will not help. Is there any
> manual configuration for the modem to eliminate this sound? Thanks
> for any/all comments.
>
> - Baba


I'd call your phone company and have them run a noise check on your line.
Someone will probably be along with another idea but that's where I'd start.

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

[Baba]

Thanks for your suggestion. I got in touch with the phone company. The
lineman blamed the modem saying there is no fault in the line because if
the phone line is removed from the modem socket, there is no noise in the
phone line but when it is connected to the modem, the phone line becomes
noisy. Anyone having any further insight? Thanks.

Baba

"Galen" wrote:

> In ,
> Baba > had this to say:
>
> My reply is at the bottom of your sent message:
>
> > I'm using 56 Kbs modem for dial-up connection. As soon as I click
> > Connect for dial-up connection, the modem starts giving audible
> > humming sound alongwith the dial-up whistling . However the modem's
> > sound stops after the first dial-up whistling though the dial-up
> > whistling may continue. When I get connected, I find that the log-on
> > speed is 1/3rd or 1/4 of the normal log-on speed I may get otherwise
> > (without the modem sound). I haven't done anything like physical
> > movement or opening of the machine etc. to doubt for loose
> > connections. Further, it is not a permanent phenonmena. The sound is
> > sometime more, sometime less and sometime there is no sound at all.
> > Initially it was doubted of telephone line noise but when the
> > telephone is not connected through modem there is no line noise on
> > telephone. Any ideas/ solutions besides change of modem? If the
> > problem lies somewhere, change of modem will not help. Is there any
> > manual configuration for the modem to eliminate this sound? Thanks
> > for any/all comments.
> >
> > - Baba
>
>
> I'd call your phone company and have them run a noise check on your line.
> Someone will probably be along with another idea but that's where I'd start.
>
> Galen
> --
> Signature changed for a moment of silence.
> Rest well Alex and we'll see you on the other side.
>
>
>

[Galen]

In ,
Baba > had this to say:

My reply is at the bottom of your sent message:

> Thanks for your suggestion. I got in touch with the phone company. The
> lineman blamed the modem saying there is no fault in the line
> because if the phone line is removed from the modem socket, there is
> no noise in the phone line but when it is connected to the modem,
> the phone line becomes noisy. Anyone having any further insight?
> Thanks.

If you pick up the phone, press 1, and listen (not while the PC is trying to
connect) is there a hum? If you do so while the PC is connected to the
internet (only don't press the 1 this time) is there a loud hum over the
musical sounds of the professional whistlers? (That's really what you pay
your ISP for, the professional whistler service that keeps your modem happy
whilst it transfers packets.) You wanted ideas other than trying to change
the modem which is what I'd have initially tried.

I took a few moments of time to check and see what Google had to say about
this though I admit the terms used were rather vague.

Okay... Do you have anything electronic running that could be the cause of
this? If you go to your local department store you might find a "noise
filtering device" for your line which may help. Somethings, like a TiVo for
instance, have been known to cause interference on the lines when in use as
will other electronic devices. Do you live near a HAM radio operator? Well,
I doubt that would interfere but you never know... Anyhow, as the problem is
sporadic you can try to tell what's running at the times when this occurs if
you're certain it's not a modem replacement issue.

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

[Mart]

Notwithstanding what Galen has already suggested elsewhere, as you have an
adjacent 'phone connected thru' your modem, you could try using the modem
(rather than the 'phone itself) to establish an 'ordinary' telephone call in
an effort to test your modem for noise.

Use dialer.exe (note one L) to set-up and establish the call and listen to
the progress of the call on the adjacent 'phone. (N.B. do not lift the
handset before dialer.exe connects the modem as it *may* prevent the initial
dialling tone from being recognised - but if it doesn't affect it, even
better!)

Note also that you *may not* be able to speak (be heard) until dialer.exe
has established the call when you must disconnect dialer.exe. Don't forget,
this is a DIALLER - not a call/message handler.

During the time whilst the modem is actively involved in establishing the
call, listen for noise and if the noise clears when dialer.exe is
disconnected, then it suggests a faulty modem.

HTH

Mart



"Baba" > wrote in message
...
> I'm using 56 Kbs modem for dial-up connection. As soon as I click Connect
> for
> dial-up connection, the modem starts giving audible humming sound
> alongwith
> the dial-up whistling . However the modem's sound stops after the first
> dial-up whistling though the dial-up whistling may continue. When I get
> connected, I find that the log-on speed is 1/3rd or 1/4 of the normal
> log-on
> speed I may get otherwise (without the modem sound). I haven't done
> anything
> like physical movement or opening of the machine etc. to doubt for loose
> connections. Further, it is not a permanent phenonmena. The sound is
> sometime
> more, sometime less and sometime there is no sound at all. Initially it
> was
> doubted of telephone line noise but when the telephone is not connected
> through modem there is no line noise on telephone. Any ideas/ solutions
> besides change of modem? If the problem lies somewhere, change of modem
> will
> not help. Is there any manual configuration for the modem to eliminate
> this
> sound? Thanks for any/all comments.
>
> - Baba

[Baba]

Thanks Galen for your time for further enlightenment in the issue.

Yes, when I pick up phone and press 1 (while the PC is not trying to
connect), there is hum.

When I pick up phone (when the PC is connected to the internet) and press
any key, there is a loud hum over the musical sound of professional whistles
(Thanks for making aware of the right terminology).

I don't have anything electronic running all through except refrigerator.
That too I unplugged and checked with no other electronic running, but there
was no change in the noise.

I'm not living near HAM radio operator. I appreaciate your point, we never
know. Anything and everything is possible.

The noise occurs continuously at all the times and I couldn't find its
relation to running of any equipment.

Baba

"Galen" wrote:

> In ,
> Baba > had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Thanks for your suggestion. I got in touch with the phone company. The
> > lineman blamed the modem saying there is no fault in the line
> > because if the phone line is removed from the modem socket, there is
> > no noise in the phone line but when it is connected to the modem,
> > the phone line becomes noisy. Anyone having any further insight?
> > Thanks.
>
> If you pick up the phone, press 1, and listen (not while the PC is trying to
> connect) is there a hum? If you do so while the PC is connected to the
> internet (only don't press the 1 this time) is there a loud hum over the
> musical sounds of the professional whistlers? (That's really what you pay
> your ISP for, the professional whistler service that keeps your modem happy
> whilst it transfers packets.) You wanted ideas other than trying to change
> the modem which is what I'd have initially tried.
>
> I took a few moments of time to check and see what Google had to say about
> this though I admit the terms used were rather vague.
>
> Okay... Do you have anything electronic running that could be the cause of
> this? If you go to your local department store you might find a "noise
> filtering device" for your line which may help. Somethings, like a TiVo for
> instance, have been known to cause interference on the lines when in use as
> will other electronic devices. Do you live near a HAM radio operator? Well,
> I doubt that would interfere but you never know... Anyhow, as the problem is
> sporadic you can try to tell what's running at the times when this occurs if
> you're certain it's not a modem replacement issue.
>
> Galen
> --
> Signature changed for a moment of silence.
> Rest well Alex and we'll see you on the other side.
>
>
>

[Baba]

Mart,

Thanks a lot for providing diagnosis tests which I carried out as suggested.
The results are as follows:

Used dialer.exe to set up and establish the call and listened to the
progress of the call on the adjacent phone. The lifting of handset didn't
affect it.

In carrying out the test for determining the faulty modem, I presume you
meant to listen for noise with the modem. I couldn't listen noise with the
modem while dialing up establishing call but if I lift handset I can hear
noise at the end of dial tone.

May I infer that the modem is ok? Thanks.

Baba


"Mart" wrote:

> Notwithstanding what Galen has already suggested elsewhere, as you have an
> adjacent 'phone connected thru' your modem, you could try using the modem
> (rather than the 'phone itself) to establish an 'ordinary' telephone call in
> an effort to test your modem for noise.
>
> Use dialer.exe (note one L) to set-up and establish the call and listen to
> the progress of the call on the adjacent 'phone. (N.B. do not lift the
> handset before dialer.exe connects the modem as it *may* prevent the initial
> dialling tone from being recognised - but if it doesn't affect it, even
> better!)
>
> Note also that you *may not* be able to speak (be heard) until dialer.exe
> has established the call when you must disconnect dialer.exe. Don't forget,
> this is a DIALLER - not a call/message handler.
>
> During the time whilst the modem is actively involved in establishing the
> call, listen for noise and if the noise clears when dialer.exe is
> disconnected, then it suggests a faulty modem.
>
> HTH
>
> Mart
>
>
>
> "Baba" > wrote in message
> ...
> > I'm using 56 Kbs modem for dial-up connection. As soon as I click Connect
> > for
> > dial-up connection, the modem starts giving audible humming sound
> > alongwith
> > the dial-up whistling . However the modem's sound stops after the first
> > dial-up whistling though the dial-up whistling may continue. When I get
> > connected, I find that the log-on speed is 1/3rd or 1/4 of the normal
> > log-on
> > speed I may get otherwise (without the modem sound). I haven't done
> > anything
> > like physical movement or opening of the machine etc. to doubt for loose
> > connections. Further, it is not a permanent phenonmena. The sound is
> > sometime
> > more, sometime less and sometime there is no sound at all. Initially it
> > was
> > doubted of telephone line noise but when the telephone is not connected
> > through modem there is no line noise on telephone. Any ideas/ solutions
> > besides change of modem? If the problem lies somewhere, change of modem
> > will
> > not help. Is there any manual configuration for the modem to eliminate
> > this
> > sound? Thanks for any/all comments.
> >
> > - Baba
>
>
>

[Galen]

In ,
Baba > had this to say:

My reply is at the bottom of your sent message:

> Thanks Galen for your time for further enlightenment in the issue.
>
> Yes, when I pick up phone and press 1 (while the PC is not trying to
> connect), there is hum.
>
> When I pick up phone (when the PC is connected to the internet) and
> press any key, there is a loud hum over the musical sound of
> professional whistles (Thanks for making aware of the right
> terminology).
>
> I don't have anything electronic running all through except
> refrigerator. That too I unplugged and checked with no other
> electronic running, but there was no change in the noise.
>
> I'm not living near HAM radio operator. I appreaciate your point, we
> never know. Anything and everything is possible.
>
> The noise occurs continuously at all the times and I couldn't find its
> relation to running of any equipment.
>
> Baba
>
> "Galen" wrote:

Call your telco again. Really... Tell them to fix it as it interferes with
your calling. Do NOT tell them to fix it due to you're network connection...
They don't HAVE to ensure any connectivity but they do have to ensure
usability for your phone for voice calls. (That's in America only by the
way.)

Second, head to your local department store and get a line filter. They're
dirt cheap and will help in some instances.

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.

[Mart]

Baba wrote :-

> In carrying out the test for determining the faulty modem, I presume you
> meant to listen for noise with the modem. I couldn't listen noise with the
> modem while dialing up establishing call but if I lift handset I can hear
> noise at the end of dial tone.

Do not worry about odd noises coming from the modem's internal speaker - if
that's the 'noise' you are hearing then you *might* be worrying unduly. It
is odd 'noises' that you hear on the adjacent phone which you need to be
considering.

The 'noise' I am referring to in this case is any *extra* buzzing or hum
etc., which you can hear on the adjacent handset *whilst the modem is
active* i.e. between the period dial tone and dialling until the called
party has answered and spoken etc., when you should disconnect the modem
(dialer.exe).

If the 'noise' only occurs during that period, then you would appear to have
a faulty modem. If the noise *continues* after the disconnecting the modem
(dialer.exe) then you would appear to have a faulty telephone line. See
Galen's follow-up elsewhere.

But note that if the noise is *always there* when the computer is connected
to the telephone line and then ceases when the computer is disconnected from
the line (whether the modem is connected - active - or not) then you would
appear to have a faulty installation - i.e. faulty computer.

> May I infer that the modem is ok?

Not until you are able to isolate the source of the 'noise'

Hope that helps.

Mart


"Baba" > wrote in message
...
> Mart,
>
> Thanks a lot for providing diagnosis tests which I carried out as
> suggested.
> The results are as follows:
>
> Used dialer.exe to set up and establish the call and listened to the
> progress of the call on the adjacent phone. The lifting of handset didn't
> affect it.
>
> In carrying out the test for determining the faulty modem, I presume you
> meant to listen for noise with the modem. I couldn't listen noise with the
> modem while dialing up establishing call but if I lift handset I can hear
> noise at the end of dial tone.
>
> May I infer that the modem is ok? Thanks.
>
> Baba
>
>
> "Mart" wrote:
>
>> Notwithstanding what Galen has already suggested elsewhere, as you have
>> an
>> adjacent 'phone connected thru' your modem, you could try using the modem
>> (rather than the 'phone itself) to establish an 'ordinary' telephone call
>> in
>> an effort to test your modem for noise.
>>
>> Use dialer.exe (note one L) to set-up and establish the call and listen
>> to
>> the progress of the call on the adjacent 'phone. (N.B. do not lift the
>> handset before dialer.exe connects the modem as it *may* prevent the
>> initial
>> dialling tone from being recognised - but if it doesn't affect it, even
>> better!)
>>
>> Note also that you *may not* be able to speak (be heard) until dialer.exe
>> has established the call when you must disconnect dialer.exe. Don't
>> forget,
>> this is a DIALLER - not a call/message handler.
>>
>> During the time whilst the modem is actively involved in establishing the
>> call, listen for noise and if the noise clears when dialer.exe is
>> disconnected, then it suggests a faulty modem.
>>
>> HTH
>>
>> Mart
>>
>>
>>
>> "Baba" > wrote in message
>> ...
>> > I'm using 56 Kbs modem for dial-up connection. As soon as I click
>> > Connect
>> > for
>> > dial-up connection, the modem starts giving audible humming sound
>> > alongwith
>> > the dial-up whistling . However the modem's sound stops after the
>> > first
>> > dial-up whistling though the dial-up whistling may continue. When I get
>> > connected, I find that the log-on speed is 1/3rd or 1/4 of the normal
>> > log-on
>> > speed I may get otherwise (without the modem sound). I haven't done
>> > anything
>> > like physical movement or opening of the machine etc. to doubt for
>> > loose
>> > connections. Further, it is not a permanent phenonmena. The sound is
>> > sometime
>> > more, sometime less and sometime there is no sound at all. Initially it
>> > was
>> > doubted of telephone line noise but when the telephone is not connected
>> > through modem there is no line noise on telephone. Any ideas/ solutions
>> > besides change of modem? If the problem lies somewhere, change of
>> > modem
>> > will
>> > not help. Is there any manual configuration for the modem to eliminate
>> > this
>> > sound? Thanks for any/all comments.
>> >
>> > - Baba
>>
>>
>>