Invalid page fault

[Rick]

My computer has been working perfectly for several years
but this morning when I turned it on the Explorer box
came up to say "this program has performed an illegal
action and will be shut down". Details showed an invalid
page fault in mod. ~5368815274.tmp @ 17f:olef3a6a
whatever that is. When I click off of this box everything
disappears except the default background green desktop.
The computer will restart but the Explorer box reappears
each time with the same message and nothing is
accessible. Anyone know what the problem is?

[Brian A.]

You have a virus or spyware parasite.
Start up with a boot disk
At the A:> prompt type: cd c: and press enter
At the prompt type: del c:\windows\temp\*.* and press enter
At the prompt type: del c:\windows\tempor~1\*.* and press enter
Remove the disk and press ctrl+alt+del to reboot

If it now will boot to Safe Mode, Normal or you get other error messages, post to an
appropriate ng for further assistance in cleaning out the machine:
microsoft.public.win98.gen_discussion

Include your original problem, what you have tried and any exact error messages with
details minus the register entries.

--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"Rick" > wrote in message
...
> My computer has been working perfectly for several years
> but this morning when I turned it on the Explorer box
> came up to say "this program has performed an illegal
> action and will be shut down". Details showed an invalid
> page fault in mod. ~5368815274.tmp @ 17f:olef3a6a
> whatever that is. When I click off of this box everything
> disappears except the default background green desktop.
> The computer will restart but the Explorer box reappears
> each time with the same message and nothing is
> accessible. Anyone know what the problem is?

Brian, thanks for your reply. The windows/temp file
deleted OK but the tempor file was not found. At
ctrl+alt+del the system rebooted but the same explorer
invalid page default box popped up with the same results.
Do you still think its a spyware or virus problem? Thanks
again Rick
>-----Original Message-----
> You have a virus or spyware parasite.
>Start up with a boot disk
>At the A:> prompt type: cd c: and press enter
>At the prompt type: del c:\windows\temp\*.* and press
enter
>At the prompt type: del c:\windows\tempor~1\*.* and
press enter
>Remove the disk and press ctrl+alt+del to reboot
>
>If it now will boot to Safe Mode, Normal or you get
other error messages, post to an
>appropriate ng for further assistance in cleaning out
the machine:
>microsoft.public.win98.gen_discussion
>
> Include your original problem, what you have tried and
any exact error messages with
>details minus the register entries.
>
>--
>Brian A.
>
>Jack of all trades, Master of none.
>One can never truly be a master as there is always more
to learn.
>
>
>"Rick" > wrote in
message
...
>> My computer has been working perfectly for several
years
>> but this morning when I turned it on the Explorer box
>> came up to say "this program has performed an illegal
>> action and will be shut down". Details showed an
invalid
>> page fault in mod. ~5368815274.tmp @ 17f:olef3a6a
>> whatever that is. When I click off of this box
everything
>> disappears except the default background green desktop.
>> The computer will restart but the Explorer box
reappears
>> each time with the same message and nothing is
>> accessible. Anyone know what the problem is?
>
>.
>

[Brian A.]

> wrote in message
...
> Brian, thanks for your reply. The windows/temp file deleted OK

Ok, good.

> but the tempor file was not found.

Then it may be elsewhere on the drive. Tempor~1 is the DOS 8.3 file name for the
Windows LFN directory Temporary Internet Files.

>At ctrl+alt+del the system rebooted but the same explorer invalid page default box
popped up with the same results. Do you still think its a spyware or virus problem?
Thanks again Rick

At this moment Yes, and more than likely when a temp file is involved with your
situation. Although If you have installed something lately which I read no indication
of in your post, a bad/corrupt install could cause it as well.

Before going further, will the machine boot to Safe Mode? Press and hold the ctrl
key on boot just after the memory count and before the Windows screen to bring up the
Startup Menu and select Safe Mode from the list.
Or continually tap the F8 key after the mem count and before the Windows screen.


--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.