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Vincent
June 30th 04, 08:00 PM
Since few months I can't access to Internet anymore.

I'm running Windows 98 and my ISP is AOL.

I can connect to AOL when I use version AOL7 and then I
can read my emails but I can't access Internet pages.

I have tried to install AOL8 or AOL9 but these versions
don't want to connect to AOL. I've called AOL many times
and they are not able to help me.

I've tried to connect to another ISPs (Free in France) and
cannot connect to it too.

I've changed the modem but still have the same issues.

The Fax is working: I can send fax through the modem
(which would mean that the connection is OK).

Please Help !!

Marilyn
July 1st 04, 12:20 AM
First off scan your system with updated antivirus
software, then have it clean it up and delete it. Then
connect to your isp, then try and download these programs
to clean up any spyware and adware. (Spybot13) (aaw6181)
(BHODemon). Update all of them before running them.
>-----Original Message-----
>Since few months I can't access to Internet anymore.
>
>I'm running Windows 98 and my ISP is AOL.
>
>I can connect to AOL when I use version AOL7 and then I
>can read my emails but I can't access Internet pages.
>
>I have tried to install AOL8 or AOL9 but these versions
>don't want to connect to AOL. I've called AOL many times
>and they are not able to help me.
>
>I've tried to connect to another ISPs (Free in France)
and
>cannot connect to it too.
>
>I've changed the modem but still have the same issues.
>
>The Fax is working: I can send fax through the modem
>(which would mean that the connection is OK).
>
>Please Help !!
>.
>

Sandi - Microsoft MVP
July 3rd 04, 10:12 AM
Hi Vincent,

For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:

http://inetexplorer.mvps.org/answers2.htm#secure_sites
http://inetexplorer.mvps.org/answers.htm#dns

For information about problems CAUSED by AOL software, check out the
information at the URL below:
http://inetexplorer.mvps.org/data/aol.htm

--
Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/



Vincent wrote:
> Since few months I can't access to Internet anymore.
>
> I'm running Windows 98 and my ISP is AOL.
>
> I can connect to AOL when I use version AOL7 and then I
> can read my emails but I can't access Internet pages.
>
> I have tried to install AOL8 or AOL9 but these versions
> don't want to connect to AOL. I've called AOL many times
> and they are not able to help me.
>
> I've tried to connect to another ISPs (Free in France) and
> cannot connect to it too.
>
> I've changed the modem but still have the same issues.
>
> The Fax is working: I can send fax through the modem
> (which would mean that the connection is OK).
>
> Please Help !!