Problem opening email attachment

[Robert J Williams]

I have Windows 98 Retail OEM 5/11/98.
Occasionally I can't open an email attachment and get
a "NCompass ActiveX Plug In" screen reading "the viewer
required to display this file is not installed.Re-run the
Microsoft Office Setup program to add the required viewer".
I have not installed Office and don't have the Setup
software.
What installation programme is required to solve this
problem?
ARJAY

[Sandi - Microsoft MVP]

Robert,

A good place to start would be if you could tell us the extension of the
file type you are trying to open.

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Robert J Williams" > wrote in message
...
>I have Windows 98 Retail OEM 5/11/98.
> Occasionally I can't open an email attachment and get
> a "NCompass ActiveX Plug In" screen reading "the viewer
> required to display this file is not installed.Re-run the
> Microsoft Office Setup program to add the required viewer".
> I have not installed Office and don't have the Setup
> software.
> What installation programme is required to solve this
> problem?
> ARJAY

[Robert J Williams]

Sandi,
The attachment detail shows :-
Type. Microsoft Word (application/msword)
Encoding. base64

Is this information adequate?

Thanks,
ARJAY

>-----Original Message-----
>Robert,
>
>A good place to start would be if you could tell us the
extension of the
>file type you are trying to open.
>
>--
>_______________________________________
>Sandi - Microsoft MVP since 1999 (IE/OE)
>http://inetexplorer.mvps.org
>
>"Robert J Williams" > wrote in
message
...
>>I have Windows 98 Retail OEM 5/11/98.
>> Occasionally I can't open an email attachment and get
>> a "NCompass ActiveX Plug In" screen reading "the viewer
>> required to display this file is not installed.Re-run
the
>> Microsoft Office Setup program to add the required
viewer".
>> I have not installed Office and don't have the Setup
>> software.
>> What installation programme is required to solve this
>> problem?
>> ARJAY
>
>.
>

[Robert J Williams]

Sandi,
I don't appear to have received a response to my last
message.

Thanks,

ARJAY
>-----Original Message-----
>Sandi,
>The attachment detail shows :-
>Type. Microsoft Word (application/msword)
>Encoding. base64
>
>Is this information adequate?
>
>Thanks,
>ARJAY
>
>>-----Original Message-----
>>Robert,
>>
>>A good place to start would be if you could tell us the
>extension of the
>>file type you are trying to open.
>>
>>--
>>_______________________________________
>>Sandi - Microsoft MVP since 1999 (IE/OE)
>>http://inetexplorer.mvps.org
>>
>>"Robert J Williams" > wrote in
>message
...
>>>I have Windows 98 Retail OEM 5/11/98.
>>> Occasionally I can't open an email attachment and get
>>> a "NCompass ActiveX Plug In" screen reading "the viewer
>>> required to display this file is not installed.Re-run
>the
>>> Microsoft Office Setup program to add the required
>viewer".
>>> I have not installed Office and don't have the Setup
>>> software.
>>> What installation programme is required to solve this
>>> problem?
>>> ARJAY
>>
>>.
>>
>.
>

[Sandi - Microsoft MVP]

Robert,

I'm sorry for the delay but I'm a volunteer. I answer questions in here in
the spare time available to me between working full time, looking after a
family, working on XP SP2, studying VB .NET and trying to see the sun and
get some fresh air occasionally.

You cannot view a Word document unless you have a Word viewer or Office
installed. Go to the URL below and get the viewer appropriate for your
operating system.

http://office.microsoft.com/search/results.aspx?Scope=TC%2CHP%2CHA%2CRC%2CFX%2CES%2CE P%2CDC%2CXT&Query=viewer&CTT=6&Origin=EC010331121033

--
Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/




Robert J Williams wrote:
> Sandi,
> I don't appear to have received a response to my last
> message.
>
> Thanks,
>
> ARJAY
>> -----Original Message-----
>> Sandi,
>> The attachment detail shows :-
>> Type. Microsoft Word (application/msword)
>> Encoding. base64
>>
>> Is this information adequate?
>>
>> Thanks,
>> ARJAY
>>
>>> -----Original Message-----
>>> Robert,
>>>
>>> A good place to start would be if you could tell us the extension
>>> of the file type you are trying to open.
>>>
>>> --
>>> _______________________________________
>>> Sandi - Microsoft MVP since 1999 (IE/OE)
>>> http://inetexplorer.mvps.org
>>>
>>> "Robert J Williams" > wrote in message
>>> ...
>>>> I have Windows 98 Retail OEM 5/11/98.
>>>> Occasionally I can't open an email attachment and get
>>>> a "NCompass ActiveX Plug In" screen reading "the viewer
>>>> required to display this file is not installed.Re-run the
>>>> Microsoft Office Setup program to add the required viewer".
>>>> I have not installed Office and don't have the Setup
>>>> software.
>>>> What installation programme is required to solve this
>>>> problem?
>>>> ARJAY
>>>
>>> .
>>>
>> .