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Beth Martin
June 21st 04, 04:59 PM
I have an error message form microsoft that keeps popping
up each time I access the internet it crashes the internet
explorer and leaves only msn messenger working it gives me
to options to Send error report or Don't Send
I have been told to go onto this webstie and type 293623
into the Search and it brings up a resolution that hasn't
worked.....please help!

Sandi - Microsoft MVP
June 22nd 04, 01:34 PM
We need more information to be able to help you. Click on the details button
(or details link) when your system crshes and provide:

xxx caused an xxx in xxx at xxx:xxxx

or if you are using a later operating system, provide information about the
files (modules) involved in the crash.

If you are using the Error Reporting Tool, disable it so you can access the
error message in a more understandable form. Informationon how to disable
the Error Reporting Tool is here:

http://inetexplorer.mvps.org/answers4.htm#ert

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Beth Martin" > wrote in message
...
>I have an error message form microsoft that keeps popping
> up each time I access the internet it crashes the internet
> explorer and leaves only msn messenger working it gives me
> to options to Send error report or Don't Send
> I have been told to go onto this webstie and type 293623
> into the Search and it brings up a resolution that hasn't
> worked.....please help!