Illegal operation Kernel32.dll

[Chris]

When I try to access an upgrade of AOL, I get the
following message:

"WAOL caused an invalid page fault in module KERNEL32.DLL
at 015f:bff7a128". Illegal operation will be shut down.

AOL says it is a problem with my Microsoft
program...Microsoft wants to charge for fixing and I can
not afford it.

Appreciate any help that anyone can give me.

Thank you for your assistance.

Chris

[AlmostBob]

its always an aoHell fault

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"Chris" > wrote in message
...
| When I try to access an upgrade of AOL, I get the
| following message:
|
| "WAOL caused an invalid page fault in module KERNEL32.DLL
| at 015f:bff7a128". Illegal operation will be shut down.
|
| AOL says it is a problem with my Microsoft
| program...Microsoft wants to charge for fixing and I can
| not afford it.
|
| Appreciate any help that anyone can give me.
|
| Thank you for your assistance.
|
| Chris

[Sandi - Microsoft MVP]

WAOL is AOL software, but the memory address points to video driver
involvement. Update your video drivers and reduce hardware acceleration at
control panel, display, settings, advanced, performance.

May I assume you have already tried to find a fix via AOL technical support?

--
Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/




Chris wrote:
> When I try to access an upgrade of AOL, I get the
> following message:
>
> "WAOL caused an invalid page fault in module KERNEL32.DLL
> at 015f:bff7a128". Illegal operation will be shut down.
>
> AOL says it is a problem with my Microsoft
> program...Microsoft wants to charge for fixing and I can
> not afford it.
>
> Appreciate any help that anyone can give me.
>
> Thank you for your assistance.
>
> Chris

[mkoenig]

chris
i have the same problem, "this program has performed and
illegal operation and will shut down. and it has something
to do with kernel32.dll.
have you gotten any reply back?. my email is

>-----Original Message-----
>When I try to access an upgrade of AOL, I get the
>following message:
>
>"WAOL caused an invalid page fault in module KERNEL32.DLL
>at 015f:bff7a128". Illegal operation will be shut down.
>
>AOL says it is a problem with my Microsoft
>program...Microsoft wants to charge for fixing and I can
>not afford it.
>
>Appreciate any help that anyone can give me.
>
>Thank you for your assistance.
>
>Chris
>.
>

[Sandi - Microsoft MVP]

Mkoenig,

'[s]omething to do with kernel32.dll' is not very specific, so you're going
to have to do some reading.

http://inetexplorer.mvps.org/answers.htm#kernel32
http://inetexplorer.mvps.org/answers.htm#kernel32_2

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"mkoenig" > wrote in message
...
> chris
> i have the same problem, "this program has performed and
> illegal operation and will shut down. and it has something
> to do with kernel32.dll.
> have you gotten any reply back?. my email is
>
>>-----Original Message-----
>>When I try to access an upgrade of AOL, I get the
>>following message:
>>
>>"WAOL caused an invalid page fault in module KERNEL32.DLL
>>at 015f:bff7a128". Illegal operation will be shut down.
>>
>>AOL says it is a problem with my Microsoft
>>program...Microsoft wants to charge for fixing and I can
>>not afford it.
>>
>>Appreciate any help that anyone can give me.
>>
>>Thank you for your assistance.
>>
>>Chris
>>.
>>