shut down

[Isabel]

Every time I try to shut down my computer the following
message appears. Windows An error has occurred
File Name: VWIN 32 (05) + 000012DO Error: OE: 0028:
C0289154
How can I fix this? Thank You

[Mike M]

Has this always happened or has this just recently started happening in
which case what changes did you make to your system just prior to this
problem starting? For example have you recently changed your sound card
or perhaps installed new video drivers? Some malware especially trojans
and commercial parasites can also cause this unwanted behaviour. Have you
checked for this possibility?

Tracking down shutdown and power-off problems (they differ) can be
somewhat difficult but may I suggest that you start by having a look at MS
KB 273746 - "How to Troubleshoot Windows Me Shutdown Problems"
(http://support.microsoft.com?kbid=273746) and then move on to Jim
Eshelman's pages at http://aumha.org/win4/a/shutdown.htm and
http://aumha.org/win4/a/shtdwnme.htm which cover this topic. Hopefully
you will find advice there that will help your resolve your problem.

The Windows Me Startup and Shutdown Troubleshooting Wizard is located in
the Help and Support Centre in Windows Me or at the following Microsoft
Web site: http://support.microsoft.com/support/windows/tshoot/

If you can't find the cause of the problem you could always use System
Restore to roll your system back to before this problem began, provided
that is, that it was not more than a few days ago at most.
--
Mike Maltby



Isabel > wrote:

> Every time I try to shut down my computer the following
> message appears. Windows An error has occurred
> File Name: VWIN 32 (05) + 000012DO Error: OE: 0028:
> C0289154
> How can I fix this? Thank You