Product Key

[Sylvia]

I'm trying to reinstall Win98SE and each time it asks me
for the product key, I enter the one from my diskette
jacket which I have been using all along, but now I'm
getting a message that it is an incorrect key. What's up
with this? I paid money for software that is now
obsolete? Microsoft, what's going on?

[Jon_Hildrum]

you may try Microsoft at 1 800 426 9400

--
Jon Hildrum
DTS MVP

www.hildrum.com
"Sylvia" > wrote in message
...
> I'm trying to reinstall Win98SE and each time it asks me
> for the product key, I enter the one from my diskette
> jacket which I have been using all along, but now I'm
> getting a message that it is an incorrect key. What's up
> with this? I paid money for software that is now
> obsolete? Microsoft, what's going on?

[Ron Martell]

"Sylvia" > wrote:

>I'm trying to reinstall Win98SE and each time it asks me
>for the product key, I enter the one from my diskette
>jacket which I have been using all along, but now I'm
>getting a message that it is an incorrect key. What's up
>with this? I paid money for software that is now
>obsolete? Microsoft, what's going on?

Check the key again and make sure you are entering it correctly.
Sometimes it is easy to confuse a "G" for a "6" or a "B" for an "8"
(or vice versa).
The key should be 5 segments of 5 characters each.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."