Mouse pointer

[Jim Haggarty]

Hello,

After a normal reboot, my mouse pointer (PS/2 port) has vanished.

PC Spec: PIII 600MHz, 64 MB Ram, 10Gb HDD, Xpert98 AGP 2X, Win98 SE.

I have scanned for virus, adware and spyware using Stinger, Ad-aware 6.0 and
Spybot respectively.
I have also replaced my PS/2 port mouse with a USB version, yet I still have
the same problem.

Can someone please help?

Thanks in advance,

Cheers,

Jim.

[Don Phillipson]

"Jim Haggarty" > wrote in message
...

> After a normal reboot, my mouse pointer (PS/2 port) has vanished.
>
> PC Spec: PIII 600MHz, 64 MB Ram, 10Gb HDD, Xpert98 AGP 2X, Win98 SE.
>
> I have scanned for virus, adware and spyware using Stinger, Ad-aware 6.0
and
> Spybot respectively.
> I have also replaced my PS/2 port mouse with a USB version, yet I still
have
> the same problem.

What happens if you boot into Safe Mode.
The mouse is then supposed to work (at
the simplest level, 1 click only.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

[Jim Haggarty]

Hi Don,

I booted into safe mode and the mouse worked fine... absolutely no problems.

What does this mean?

Thanks ever so much for your help.

Cheers,

Jim.

"Don Phillipson" wrote:

> "Jim Haggarty" > wrote in message
> ...
>
> > After a normal reboot, my mouse pointer (PS/2 port) has vanished.
> >
> > PC Spec: PIII 600MHz, 64 MB Ram, 10Gb HDD, Xpert98 AGP 2X, Win98 SE.
> >
> > I have scanned for virus, adware and spyware using Stinger, Ad-aware 6.0
> and
> > Spybot respectively.
> > I have also replaced my PS/2 port mouse with a USB version, yet I still
> have
> > the same problem.
>
> What happens if you boot into Safe Mode.
> The mouse is then supposed to work (at
> the simplest level, 1 click only.)
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>
>

[Don Phillipson]

"Jim Haggarty" > wrote in message
...

> I booted into safe mode and the mouse worked fine... absolutely no
problems.
> What does this mean?

This means the mouse (hardware) is OK:
your problem is in software, but we do not
know whether (a) Win98 system code or
(b) mouse-specifiic drivers.
Next simple things to try are:
(either) via / settings / control panel / system / device manager
select / mouse / your moust / properties / driver
and update driver
(or) delete mouse from device manager
and reboot to resinstall from scratch
(or) use / control panel / add hardware
to input correct details and driver for the mouse.

All this can be done in Safe Mode (if the
mouse or system software is on the hard drive.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

[Jim Haggarty]

Hi,

I've tried all suggestions from both posts (Ooops, sorry) and I still have
the same problem.

Thanks in adavance for any further help.

Cheers,

Jim.

"Don Phillipson" wrote:

> "Jim Haggarty" > wrote in message
> ...
>
> > I booted into safe mode and the mouse worked fine... absolutely no
> problems.
> > What does this mean?
>
> This means the mouse (hardware) is OK:
> your problem is in software, but we do not
> know whether (a) Win98 system code or
> (b) mouse-specifiic drivers.
> Next simple things to try are:
> (either) via / settings / control panel / system / device manager
> select / mouse / your moust / properties / driver
> and update driver
> (or) delete mouse from device manager
> and reboot to resinstall from scratch
> (or) use / control panel / add hardware
> to input correct details and driver for the mouse.
>
> All this can be done in Safe Mode (if the
> mouse or system software is on the hard drive.)
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>
>