Adaware 6 - Error message received !!

[trk]

Hi,
I have been using Adaware 6 quite successfully for some time, regularly
downloading the updates, and screening my pc whenever I turn it on.

However, this morning when I clicked on the icon I received the error
message - "Warning - reference file not found or corrupted"
It then took me into the normal site and asked if I wanted to check for
updates.
The response was - " There is a later version of the reference file - would
you like to down load now"
After clicking yes it started to down load - got to 5%, and then the green
arrow came on and said click to finish.
After I did this, I moved to the next step to run the program - and got the
same error message again.
I would appreciate any advice thanks
Trevor

[Dan Boyd]

trk wrote:
> Hi,
> I have been using Adaware 6 quite successfully for some time,
> regularly downloading the updates, and screening my pc whenever I
> turn it on.=20
>=20
> However, this morning when I clicked on the icon I received the error
> message - "Warning - reference file not found or corrupted"
> It then took me into the normal site and asked if I wanted to check
> for updates.
> The response was - " There is a later version of the reference file -
> would you like to down load now"
> After clicking yes it started to down load - got to 5%, and then the=20
> green arrow came on and said click to finish.
> After I did this, I moved to the next step to run the program - and
> got the same error message again.
> I would appreciate any advice thanks
> Trevor

I found this message on another group yesterday.
http://www.lavasoftsupport.com/index.php?showtopic=3D50526
HTH
--=20

Dan

[glee]

I suggest you remove Ad-Aware 6 and install Ad-Aware SE, the latest version.
Lavasoft has announced they are ending updates for Ad-Aware 6, making the resolution
of your problem moot.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"trk" > wrote in message
...
> Hi,
> I have been using Adaware 6 quite successfully for some time, regularly
> downloading the updates, and screening my pc whenever I turn it on.
>
> However, this morning when I clicked on the icon I received the error
> message - "Warning - reference file not found or corrupted"
> It then took me into the normal site and asked if I wanted to check for
> updates.
> The response was - " There is a later version of the reference file - would
> you like to down load now"
> After clicking yes it started to down load - got to 5%, and then the green
> arrow came on and said click to finish.
> After I did this, I moved to the next step to run the program - and got the
> same error message again.
> I would appreciate any advice thanks
> Trevor
>
>

[Hugh Candlin]

trk > wrote in message ...
> Hi,
> I have been using Adaware 6 quite successfully for some time, regularly
> downloading the updates, and screening my pc whenever I turn it on.
>
> However, this morning when I clicked on the icon I received the error
> message - "Warning - reference file not found or corrupted"

Me too. They don't know the first thing about software management
and (potential) customer relationship management.

If you want to stay with AD-Aware, you need to uninstall version 6
and then download and install the SE version.

[keith]

Been there, done that. Check this -
http://www.lavasoftsupport.com/index.php?showforum=100
Remove (add/remove programs) AdAware 6.0 and dload/install the free SE
personal version.
Just did this the other day and all is well. (Except perhaps the next 4
years.) KeithS
"trk" > wrote in message
...
> Hi,
> I have been using Adaware 6 quite successfully for some time, regularly
> downloading the updates, and screening my pc whenever I turn it on.
>
> However, this morning when I clicked on the icon I received the error
> message - "Warning - reference file not found or corrupted"
> It then took me into the normal site and asked if I wanted to check for
> updates.
> The response was - " There is a later version of the reference file -
would
> you like to down load now"
> After clicking yes it started to down load - got to 5%, and then the
green
> arrow came on and said click to finish.
> After I did this, I moved to the next step to run the program - and got
the
> same error message again.
> I would appreciate any advice thanks
> Trevor
>
>