Re: can' access HELP from start button

[PCR]

You haven't been precise in your report. Did something go wrong with the
procedure, or did the procedure work-- but the problem remains?
Anyway...

"START, Find, F/F, WINDOWS.CHM". R-Clk it, & select Properties. Does it
look like this (Win98SE)...

WINDOWS.CHM
Type: Compiled HTML Help file
Loc: C:\WINDOWS\HELP
Size: 570,136 bytes
Created: (unknown)
Mod: Friday, April 23, 1999 10:22:00 PM
Attributes: None checked but Archive.

Well, here is another article to try...

http://support.microsoft.com/default.aspx?scid=kb;en-us;312456&Product=w98
"Cannot Open the File: " Error
Message Appears When Opening Help
(312456) - When you click Start and then click Help , you may receive
the following error message: Cannot Open the File:
Note You may receive an error
message when you try to open any Help file that has a .chm file...


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Tina Sparks" > wrote in message
...
| Thanks for the help guys but so far nne of that seems to be working?
I tried like procedure that PCR requested and it still says it can't
open that file? I do not have a 98 disk???? anymore ideas???

[sf]

On Fri, 4 Jun 2004 06:11:03 -0700, "Tina Sparks"
> wrote:

> Thanks for the help guys but so far nne of that seems to be working?
> I tried like procedure that PCR requested and it still says it can't
> open that file? I do not have a 98 disk???? anymore ideas???

I get that error message on occasion too. My computer is
weird! Sometimes it accesses Windows Help, sometimes not.
During the time that it absolutely would NOT ever access
Help, I located the file in windows.chm by conducting a
"search".... and I put a copy of it at the top of my tree.

Now, when Win98 can't find Help for me, I know how to find
it fast.

Good Luck!


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