error messages

[Terri]

I cannot print at all. I'm two error messages.
"Hpftbx12 error in MMSYSTEM.DLL" and
"Spool32 error in MMSYSTEM.DLL"

I tried reinstalling but that did nothing. Every time I boot up my
computer, I have to boot in Safe Mode and remove the sound Device Drivers and
reinstall them. I think the printing problems may be related. I'm having
quite a lot of problems.

[Thomas Ferguson]

Try clean-booting Windows Me. See if that solves any of your problems.
If it does, re-enable booting of each item removed until the problem
recurs. Then you will know the source of the problem.

Possibly, updating that particular software of hardware device drive
will help.

See
http://support.microsoft.com/default.aspx?scid=kb;en-us;267288
for suggestions.


Let us know.

Tom
MSMVP
Windows Shell/User


"Terri" > wrote in message
...
:I cannot print at all. I'm two error messages.
: "Hpftbx12 error in MMSYSTEM.DLL" and
: "Spool32 error in MMSYSTEM.DLL"
:
: I tried reinstalling but that did nothing. Every time I boot up my
: computer, I have to boot in Safe Mode and remove the sound Device
Drivers and
: reinstall them. I think the printing problems may be related. I'm
having
: quite a lot of problems.