PDA

View Full Version : AVG problem


Richard Goh
June 8th 04, 02:36 AM
For the first time, an AVG 6 Free installation is giving me problems. The
program installs without a problem but will then not display the data file
reference or the AVG version no and reports that it out of date. However,
It took one update and then reports that the data file is up-to-date and
there is nothing to download. However, the basic program still reports that
the data reference file is out of date.

I installed a new download, uninstalled it and installed an older download
that I have used on several computer. Same results.
Of course there is no tech support for the free version. Has anyone else
had this problem.

Computer is a clone running Windows 98SE, 128 megs of Ram and lots of free
hard drive space.
We have rebooted a number of times and the program will not recognize that
it has been updated with the latest reference files.
We even did a manual download of the files and put them in the "update"
folder.

Gary S. Terhune
June 8th 04, 02:45 AM
One solution:
http://www.my-etrust.com/microsoft

From what I hear, AVG has been slipping a bit.

--
Gary S. Terhune
MS MVP for Win9x

"Richard Goh" > wrote in message
...
> For the first time, an AVG 6 Free installation is giving me problems. The
> program installs without a problem but will then not display the data file
> reference or the AVG version no and reports that it out of date. However,
> It took one update and then reports that the data file is up-to-date and
> there is nothing to download. However, the basic program still reports
that
> the data reference file is out of date.
>
> I installed a new download, uninstalled it and installed an older download
> that I have used on several computer. Same results.
> Of course there is no tech support for the free version. Has anyone else
> had this problem.
>
> Computer is a clone running Windows 98SE, 128 megs of Ram and lots of free
> hard drive space.
> We have rebooted a number of times and the program will not recognize that
> it has been updated with the latest reference files.
> We even did a manual download of the files and put them in the "update"
> folder.
>
>

glee
June 8th 04, 05:40 AM
If the update files are dated *after* todays date, they will show as "out of date"
although they are not, and will not be when the date catches up.

If that is not the issue in your case, I suggest uninstalling AVG, re-downloading it
fresh, and reinstalling it with all background apps closed.
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

"Richard Goh" > wrote in message
...
> For the first time, an AVG 6 Free installation is giving me problems. The
> program installs without a problem but will then not display the data file
> reference or the AVG version no and reports that it out of date. However,
> It took one update and then reports that the data file is up-to-date and
> there is nothing to download. However, the basic program still reports that
> the data reference file is out of date.
>
> I installed a new download, uninstalled it and installed an older download
> that I have used on several computer. Same results.
> Of course there is no tech support for the free version. Has anyone else
> had this problem.
>
> Computer is a clone running Windows 98SE, 128 megs of Ram and lots of free
> hard drive space.
> We have rebooted a number of times and the program will not recognize that
> it has been updated with the latest reference files.
> We even did a manual download of the files and put them in the "update"
> folder.
>
>

ppoatt
June 8th 04, 09:57 AM
Did you download it from Grisoft?
Why I ask.
My boy,on his machine, downloaded AVG(was suppost to be
Grisoft)from kazaa. It looked like AVG but did the same as
what you are talking about. From the effects of tons of
viruses and trojans. I had to format and reload the OS.
This time I,myself,went to Grisoft and downloaded it. It
worked just fine. Recognized the updates and everything
else it was suppost to do.
>-----Original Message-----
>For the first time, an AVG 6 Free installation is giving
me problems. The
>program installs without a problem but will then not
display the data file
>reference or the AVG version no and reports that it out
of date. However,
>It took one update and then reports that the data file is
up-to-date and
>there is nothing to download. However, the basic program
still reports that
>the data reference file is out of date.
>
>I installed a new download, uninstalled it and installed
an older download
>that I have used on several computer. Same results.
>Of course there is no tech support for the free
version. Has anyone else
>had this problem.
>
>Computer is a clone running Windows 98SE, 128 megs of Ram
and lots of free
>hard drive space.
>We have rebooted a number of times and the program will
not recognize that
>it has been updated with the latest reference files.
>We even did a manual download of the files and put them
in the "update"
>folder.
>
>
>.
>

PA Bear
June 8th 04, 02:31 PM
Very interesting, ppoatt. Thanks for posting that.
--
~PA Bear
(Reply To munged)

"ppoatt" > wrote in message
...
> Did you download it from Grisoft?
> Why I ask.
> My boy,on his machine, downloaded AVG(was suppost to be
> Grisoft)from kazaa. It looked like AVG but did the same as
> what you are talking about. From the effects of tons of
> viruses and trojans. I had to format and reload the OS.
> This time I,myself,went to Grisoft and downloaded it. It
> worked just fine. Recognized the updates and everything
> else it was suppost to do.
> >-----Original Message-----
> >For the first time, an AVG 6 Free installation is giving
> me problems. The
> >program installs without a problem but will then not
> display the data file
> >reference or the AVG version no and reports that it out
> of date. However,
> >It took one update and then reports that the data file is
> up-to-date and
> >there is nothing to download. However, the basic program
> still reports that
> >the data reference file is out of date.
> >
> >I installed a new download, uninstalled it and installed
> an older download
> >that I have used on several computer. Same results.
> >Of course there is no tech support for the free
> version. Has anyone else
> >had this problem.
> >
> >Computer is a clone running Windows 98SE, 128 megs of Ram
> and lots of free
> >hard drive space.
> >We have rebooted a number of times and the program will
> not recognize that
> >it has been updated with the latest reference files.
> >We even did a manual download of the files and put them
> in the "update"
> >folder.
> >
> >
> >.
> >

PA Bear
June 8th 04, 03:38 PM
ppoatt, some of us were wondering: Did your son download AVG *from* Kazaa or
*using* Kazaa?

The download may have been legit but the install/performance corrupted by
other crap downloaded (knowingly or not) using Kazaa. Is Kazaa still
present on the machine?
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx

PA Bear wrote:
> Very interesting, ppoatt. Thanks for posting that.
>
> "ppoatt" > wrote in message
> ...
>> Did you download it from Grisoft?
>> Why I ask.
>> My boy,on his machine, downloaded AVG(was suppost to be
>> Grisoft)from kazaa. It looked like AVG but did the same as
>> what you are talking about. From the effects of tons of
>> viruses and trojans. I had to format and reload the OS.
>> This time I,myself,went to Grisoft and downloaded it. It
>> worked just fine. Recognized the updates and everything
>> else it was suppost to do.
>>> -----Original Message-----
>>> For the first time, an AVG 6 Free installation is giving
>> me problems. The
>>> program installs without a problem but will then not display the data
>>> file reference or the AVG version no and reports that it out
>> of date. However,
>>> It took one update and then reports that the data file is up-to-date and
>>> there is nothing to download. However, the basic program still reports
>>> that the data reference file is out of date.
>>>
>>> I installed a new download, uninstalled it and installed
>> an older download
>>> that I have used on several computer. Same results.
>>> Of course there is no tech support for the free
>> version. Has anyone else
>>> had this problem.
>>>
>>> Computer is a clone running Windows 98SE, 128 megs of Ram and lots of
>>> free hard drive space.
>>> We have rebooted a number of times and the program will
>> not recognize that
>>> it has been updated with the latest reference files.
>>> We even did a manual download of the files and put them
>> in the "update"
>>> folder.
>>>
>>>
>>> .

Richard Goh
June 8th 04, 05:29 PM
The computer clock was set to the year 2033. This gave the right day of the
month, but no matter what update I gave it, it was always more than 14 days
old. Reset the calendar and AVG now works great.

"PA Bear" > wrote in message
...
> ppoatt, some of us were wondering: Did your son download AVG *from* Kazaa
or
> *using* Kazaa?
>
> The download may have been legit but the install/performance corrupted by
> other crap downloaded (knowingly or not) using Kazaa. Is Kazaa still
> present on the machine?
> --
> HTH - Please Reply to This Thread
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE), AH-VSOP
>
> AumHa Forums
> http://forum.aumha.org
>
> What You Should Know About Spyware
> http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>
> PA Bear wrote:
> > Very interesting, ppoatt. Thanks for posting that.
> >
> > "ppoatt" > wrote in message
> > ...
> >> Did you download it from Grisoft?
> >> Why I ask.
> >> My boy,on his machine, downloaded AVG(was suppost to be
> >> Grisoft)from kazaa. It looked like AVG but did the same as
> >> what you are talking about. From the effects of tons of
> >> viruses and trojans. I had to format and reload the OS.
> >> This time I,myself,went to Grisoft and downloaded it. It
> >> worked just fine. Recognized the updates and everything
> >> else it was suppost to do.
> >>> -----Original Message-----
> >>> For the first time, an AVG 6 Free installation is giving
> >> me problems. The
> >>> program installs without a problem but will then not display the data
> >>> file reference or the AVG version no and reports that it out
> >> of date. However,
> >>> It took one update and then reports that the data file is up-to-date
and
> >>> there is nothing to download. However, the basic program still
reports
> >>> that the data reference file is out of date.
> >>>
> >>> I installed a new download, uninstalled it and installed
> >> an older download
> >>> that I have used on several computer. Same results.
> >>> Of course there is no tech support for the free
> >> version. Has anyone else
> >>> had this problem.
> >>>
> >>> Computer is a clone running Windows 98SE, 128 megs of Ram and lots of
> >>> free hard drive space.
> >>> We have rebooted a number of times and the program will
> >> not recognize that
> >>> it has been updated with the latest reference files.
> >>> We even did a manual download of the files and put them
> >> in the "update"
> >>> folder.
> >>>
> >>>
> >>> .
>

ppoatt
June 8th 04, 06:28 PM
From Kazaa using Kazaa. He is always there at least for
downlaods.
>-----Original Message-----
>ppoatt, some of us were wondering: Did your son download
AVG *from* Kazaa or
>*using* Kazaa?
>
>The download may have been legit but the
install/performance corrupted by
>other crap downloaded (knowingly or not) using Kazaa. Is
Kazaa still
>present on the machine?
>--
>HTH - Please Reply to This Thread
>
>~Robear Dyer (PA Bear)
>MS MVP-Windows (IE/OE), AH-VSOP
>
>AumHa Forums
>http://forum.aumha.org
>
>What You Should Know About Spyware
>http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>
>PA Bear wrote:
>> Very interesting, ppoatt. Thanks for posting that.
>>
>> "ppoatt" > wrote in
message
>> ...
>>> Did you download it from Grisoft?
>>> Why I ask.
>>> My boy,on his machine, downloaded AVG(was suppost to
be
>>> Grisoft)from kazaa. It looked like AVG but did the
same as
>>> what you are talking about. From the effects of tons of
>>> viruses and trojans. I had to format and reload the OS.
>>> This time I,myself,went to Grisoft and downloaded it.
It
>>> worked just fine. Recognized the updates and everything
>>> else it was suppost to do.
>>>> -----Original Message-----
>>>> For the first time, an AVG 6 Free installation is
giving
>>> me problems. The
>>>> program installs without a problem but will then not
display the data
>>>> file reference or the AVG version no and reports that
it out
>>> of date. However,
>>>> It took one update and then reports that the data
file is up-to-date and
>>>> there is nothing to download. However, the basic
program still reports
>>>> that the data reference file is out of date.
>>>>
>>>> I installed a new download, uninstalled it and
installed
>>> an older download
>>>> that I have used on several computer. Same results.
>>>> Of course there is no tech support for the free
>>> version. Has anyone else
>>>> had this problem.
>>>>
>>>> Computer is a clone running Windows 98SE, 128 megs of
Ram and lots of
>>>> free hard drive space.
>>>> We have rebooted a number of times and the program
will
>>> not recognize that
>>>> it has been updated with the latest reference files.
>>>> We even did a manual download of the files and put
them
>>> in the "update"
>>>> folder.
>>>>
>>>>
>>>> .
>
>.
>