Display colours/resolution

[IHateHackers]

Right, I was on MSN Messenger (not even using a browser
window) when this icon appeared in my taskbar. It was
called something like "Cashsaver". The icon was a dog.
Anyway, I then discover 4 or 5 more of these programs
which appeared on my computer without me downloading
anything, which also messed up my files, adding links in
my favourites to various pornographic sites. So I went to
uninstall them, and I start getting messages from my AVG
that TrojanHorse viruses have been found. A LOT of them.
So I disconnected, uninstalled all the programs (as far as
I know) and ran avg again. Unfortunately I pressed ctrl-
alt-dlt just as another warning came up, reseting the
computer in the middle of the virus check. Anyway it
started up again, but the colours and display were that of
safe mode (16 colours 640X480). Having booted windows
from the original disk the colours were still the same.
Every time I try to change the resolution or colours. It
warns me that Windows will need to restart, even though I
selected "Do not restart after changing display colours".
Furthermore, when the computer DOES restart, the
resolution and colours are still the same. Any
suggestions?

[cheri]

>-----Original Message-----
>Right, I was on MSN Messenger (not even using a browser
>window) when this icon appeared in my taskbar. It was
>called something like "Cashsaver". The icon was a dog.
>Anyway, I then discover 4 or 5 more of these programs
>which appeared on my computer without me downloading
>anything, which also messed up my files, adding links in
>my favourites to various pornographic sites. So I went
to
>uninstall them, and I start getting messages from my AVG
>that TrojanHorse viruses have been found. A LOT of
them.
>So I disconnected, uninstalled all the programs (as far
as
>I know) and ran avg again. Unfortunately I pressed ctrl-
>alt-dlt just as another warning came up, reseting the
>computer in the middle of the virus check. Anyway it
>started up again, but the colours and display were that
of
>safe mode (16 colours 640X480). Having booted windows
>from the original disk the colours were still the same.
>Every time I try to change the resolution or colours. It
>warns me that Windows will need to restart, even though I
>selected "Do not restart after changing display
colours".
>Furthermore, when the computer DOES restart, the
>resolution and colours are still the same. Any
>suggestions?
>.
>Unsure of what to do? still trying to fix my colors

[Ron Badour]

When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your display
adapter. The display adapter in your PC is either a video card or a display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a MS-DOS
prompt and type: Debug and hit enter. The screen will display a
flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work)
and hit enter. The name and possibly model of your display adapter should
appear on the right hand side of the screen. To quit Debug, type Q and hit
enter. If Debug is not helpful, you can try this program: Advanced PCI
Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all
else fails, you will have to remove the computer case. Look at where the
monitor plugs into the back of the case and then check that location inside
the case. If there is a card there, you obviously have a video card and if
not, you have on board graphics. Write down any information displayed on
either the card or the chipset on the motherboard. Then use www.google.com
to search for the information. Do not include all the data you found in one
search message--search on each piece individually. If you include all the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it. Don't work
on carpeting since shuffling your feet on it can generate static electricity
after you grounded yourself. Remove the one screw that holds the card in
place and using a rocking motion (left to right and back) and pull the card
straight out.

Once you have the right driver, install it through control panel, system,
device manager or through control panel, add new hardware, as appropriate.


--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"IHateHackers" > wrote in message
...
> Right, I was on MSN Messenger (not even using a browser
> window) when this icon appeared in my taskbar. It was
> called something like "Cashsaver". The icon was a dog.
> Anyway, I then discover 4 or 5 more of these programs
> which appeared on my computer without me downloading
> anything, which also messed up my files, adding links in
> my favourites to various pornographic sites. So I went to
> uninstall them, and I start getting messages from my AVG
> that TrojanHorse viruses have been found. A LOT of them.
> So I disconnected, uninstalled all the programs (as far as
> I know) and ran avg again. Unfortunately I pressed ctrl-
> alt-dlt just as another warning came up, reseting the
> computer in the middle of the virus check. Anyway it
> started up again, but the colours and display were that of
> safe mode (16 colours 640X480). Having booted windows
> from the original disk the colours were still the same.
> Every time I try to change the resolution or colours. It
> warns me that Windows will need to restart, even though I
> selected "Do not restart after changing display colours".
> Furthermore, when the computer DOES restart, the
> resolution and colours are still the same. Any
> suggestions?

[Travis Swift]

>I have found that a video card will generally have to be
removed in order to
>see the information. Be careful of static electricity as
it can fry
>components. Before touching anything in the computer
case (the cord is
>unplugged, right?), ground yourself to the case by
touching it. Don't work
>on carpeting since shuffling your feet on it can generate
static electricity
>after you grounded yourself. Remove the one screw that
holds the card in
>place and using a rocking motion (left to right and back)
and pull the card
>straight out.

Most importantly: remove the monitor cable from the card
before you pull it out!

Don't forget that some vendors put stickers over the chip
with the chipset details on it ^_^ finally a use for
debug. Ground the case by touching the metal chassis, and
try not to snag any cables when you pull it out.