Cleaning cartridge head problem

[Martin]

I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.

[Martin]

Removed and reinstalled cartridges and problem went away


"Martin" > wrote in message
. net...
> I'm trying to clean cartridge heads in an HP660C printer that has been
> unused for some time. I printed one test page which showed streaks. No
> other jobs had been set up for printing nor were being printed. When I
went
> to the services page and tried to clean the heads it kept coming up with a
> message that I can't because the printer is printing. It wasn't.
>
> I tried "purge print documents", and turning the printer off and on again.
> Still wouldn't clean.
>
> Thanks for any suggestions. I really need to get some letters printed
> soon.
>
>